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Alibaba Supply Chain Exec Recommends Futureproofing with AI, Blockchain and Crowdsourcing

Retail TouchPoints

In 2020 he joined Alibaba, where he is now tasked with developing the company’s strategy and building platform-level solutions around international shipping, logistics, cross-border trade and global expansion. This will cause the channel to continue to narrow, further reducing ship traffic.

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Holiday Season 2020: How You Can Provide Delightful Post-purchase Interactions (Order Tracking Pages and Shipping Transactional Emails)

lateshipment

However, offering quality post-purchase experiences can be a challenge because this phase is often outsourced to a third-party shipping carrier, who may not share your sense of urgency or commitment to great customer service. Your shipping carrier has no interest in YOUR customers’ post-purchase experience. Increase customer loyalty.

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2021 State of Holiday Shipping in the US

lateshipment

The pandemic has largely disrupted holiday shipping in 2021, with a surge in online purchases, record shipping costs, port congestion, and inventory shortage. is forecasting a 10% increase in holiday package deliveries over the previous record peak season in 2020 while UPS is also taking efforts like hiring 10,000 seasonal workers.

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ShipBob vs Deliverr: Choosing the Best Ecommerce Shipping Option in 2020

Ecommerce Platforms

Love it or hate it, shipping is an essential element to any ecommerce operation, and when done well, it's another opportunity to wow your customers. In the era of Amazon Prime, consumers now expect reliable and exceedingly fast shipping times. This is why engaging a reliable fulfillment solution is imperative.

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How to Create Relevant Product Recommendations that Increase Sales

Omnisend

Have you ever received a product recommendation that just didn’t make sense? Product recommendations are no different: whether you’re recommending products on your site or in your email campaigns, if the product is relevant to your customer, they’ll be more likely to buy. Reading Time: 8 minutes.

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January 2020 Bezos Bulletin: Amazon Advertising & 2020 Trends

ROI Revolution

Published January 9, 2020. Welcome to the first Bezos Bulletin of 2020! We’ll be diving into a review of marketplaces in 2019, a look ahead at trends that will dominate 2020, and a brief analysis of how Amazon advertising is transforming the digital landscape. Trends Taking Over in 2020. Let’s get started!

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Holiday Season 2020: Online Shopper Complaints on Twitter and How to Avoid Them

lateshipment

Though there were doubts initially on how the holiday season would turn out , it is now clear that this holiday season will be an extended pandemic period with 2x or even 3x shipping volume. Increased shipping volume doesn’t just mean more sales but more issues you could face due to multiple factors. Tattooed_Mummy) October 25, 2020.