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5 Ways Retailers Can Tackle Wavering Customer Loyalty

Retail TouchPoints

But winning (and keeping) customersloyalty is no longer confined to programs and points. Customer acquisition costs online have reached unprecedented levels, which means marketing leaders are trying to diversify their toolkits. Stand Out Beyond Free Shipping .

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[eCommerce Trends 2021] 6 Insights to Increase Sales and Customer Loyalty

lateshipment

Every week there’s a new meme trending online – From Bernie Sanders to a ship stuck in the Suez Canal. Let’s not waste any more time and dive right into the eCommerce trends for 2021 and how they can help you improve your online business in terms of sales, CX, and customer loyalty – to thrive in 2021! .

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The Top 10 Predictions for Holiday 2021

Retail TouchPoints

digital sales to grow 10% , while shifting shopper habits will create a variety of new opportunities for omnichannel retailers. On top of this, both Publicis Sapient and Salesforce expect rising costs to cause retailers to curb the size of their promotions. Loyalty Will Take Center Stage as Third-Party Data is Phased Out.

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Salesforce’s Top 5 Predictions for Holiday 2022

Retail TouchPoints

With rising gas prices, food shortages, skyrocketing interest rates and ever-present inflation, consumers are worried and that means retailers are worried, too. In the first quarter, the average selling price (ASP) increased by 11% in the U.S. and shoppers placed 12% fewer orders worldwide compared to the same period in 2021.

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Deloitte Shares Loyalty Trends and Best Practices for 2024

Retail TouchPoints

Paid Loyalty Programs Will Become More Prevalent More than half ( 53% ) of consumers pay to participate in a loyalty program, up from 32% in 2022 and 17% in 2021, according to the Deloitte Survey. The financial piece is important, where people get access to additional discounts, special prices or free stuff.

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4 of the Biggest Furniture Ecommerce Trends for 2021 and How To Use Them Yourself

Omnisend

Read on for the biggest furniture ecommerce trends and tips to help you grow in 2021. This is great news for brands who are able to better understand their customers’ needs and wants, reduce costs, and enjoy more flexibility in the ways that they advertise, sell, and distribute their products. What is Furniture Ecommerce?

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RSP21 Reveals Top Growth Drivers for the Post-COVID Era

Retail TouchPoints

The 2021 Retail Strategy & Planning webinar series, now available on demand, brought together retailers, solution providers, practitioners and industry experts from firms including IDC, Alvarez & Marsal, WSL Strategic Retail and Cambridge Retail Advisors. Holiday 2021 and Preparing for 2022.

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