365 Retail

MAY 25, 2021

Brands are putting customer loyalty at risk due to a disconnect between their physical and eCommerce experiences, a new research report by PFS has found. The barriers to brand loyalty. In fact, 21% of respondents reported that online customer service is still not as good as in-store assistance.

Customer Loyalty 52

Customer Loyalty Customer Omnichannel Point of Sale 52

ROI Revolution

AUGUST 5, 2021

Updated August 5, 2021. As the most efficient, scalable way to buy digital ads, programmatic should be a strategy every marketer considers in 2021. Citibank saw spending on cards increase 40% in Q2 2021. Contactless payments grew 37% YoY in Q2 2021 to account for 45% of global in-person transactions. increase over 2019.

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

DECEMBER 2, 2021

Updated December 2, 2021. Black Friday 2021 brought in $8.9 Here are some stats from Cisco’s 2021 Privacy Benchmark Study that showcase how the pandemic has influenced new ways of approaching consumer privacy: 93% of organizations turned to their privacy teams to assist with their pandemic response in 2020. November 11.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

JUNE 1, 2021

Last updated June 1, 2021. As the most efficient and scalable way to buy digital ads, programmatic should be a strategy every marketer considers in 2021. 65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

JULY 1, 2021

Updated July 1, 2021. As the most efficient, scalable way to buy digital ads, programmatic should be a strategy every marketer considers in 2021. Ecommerce vs. in-person: Pandemic impacts in 2021. The official dates for Amazon Prime Day 2021 are Monday, June 21st and Tuesday, June 22nd, 2021. trillion this year.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

MAY 6, 2021

Last updated May 6, 2021. With the rapid shifts that took place last year, 2021 will be about finding ways to reach wary consumers and filling your marketing toolbox with innovative strategies to stand out. Download our 2021 Ecommerce Tech + Trends Report to uncover strategies & insights that will propel your brand forward in 2021.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

APRIL 8, 2021

Last updated April 8, 2021. With the rapid shifts that took place last year, 2021 will be about finding ways to reach wary consumers and filling your marketing toolbox with innovative strategies to stand out. This trend is expected to continue into 2021 and beyond. Omnichannel retailers Kohl’s and Nordstrom Inc.

eCommerce 136

eCommerce Social Media Payment Services Small Business Retail 136

Retail TouchPoints

SEPTEMBER 21, 2021

The 2021 Retail Strategy & Planning webinar series, now available on demand, brought together retailers, solution providers, practitioners and industry experts from firms including IDC, Alvarez & Marsal, WSL Strategic Retail and Cambridge Retail Advisors. Holiday 2021 and Preparing for 2022.

Payments 205

Payments Payment Services Customer Experience Social Media 205

GetElastic

APRIL 28, 2022

In 2021, U.S. Boosted Customer Loyalty : As a result of the direct relationship brands can facilitate with customers, they can build a more loyal customer base. According to a global survey , "66% of global consumers would pay more for sustainable businesses and products." Now isn't that crazy!

Payment Services 78

Payment Services eCommerce Customer Retention Demo 78

Kibo

MAY 14, 2014

5 Tips for Improving Your Omnichannel Customer Experience Technology is rapidly changing the way we connect with the world, including how we shop for the products we want. Little more than a decade ago, a smiling sales associate and a 1-800 support number were enough to ensure a great customer experience.

Customer Experience 62

Customer Experience Omnichannel Improvements Customer 62

ROI Revolution

OCTOBER 7, 2021

Updated October 7, 2021. The 2021 holiday season will bring a challenge for brands looking to grow profitably. Our executive holiday guide for 2021 reveals key insights to prepare your brand to thrive, like the 4 crucial components of a successful holiday strategy & strategic targeting tips to reach new consumers.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

NOVEMBER 4, 2021

Updated November 4, 2021. The 2021 holiday season will bring a challenge for brands looking to grow profitably. Our executive holiday guide for 2021 reveals key insights to prepare your brand to thrive, like the 4 crucial components of a successful holiday strategy & strategic targeting tips to reach new consumers.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

SEPTEMBER 2, 2021

Updated September 2, 2021. The 2021 holiday season will bring a challenge for brands looking to grow profitably. Our executive holiday guide for 2021 reveals key insights to prepare your brand to thrive, like the 4 crucial components of a successful holiday strategy & strategic targeting tips to reach new consumers.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

Ecommerce Platforms

MARCH 14, 2023

Since the Denver Colorado company made it’s $325 million IPO in June 2021, it’s captured the attention of countless companies worldwide. Customer engagement : Customer satisfaction surveys, reviews and reputation management, follow-up via SMS and email, multi-location branded insights.

Payment Services 104

Payment Services Payments Beauty and Health Electronics 104

Smile.io

MARCH 21, 2023

These days, customized experiences are more important than ever. So if you overlook personalization, you’re likely missing out on potential sales and customer loyalty. Dynamic Yield informs that the English football club improved its mobile homepage conversions by 40% thanks to mobile web customization.

eCommerce 69

eCommerce Shopping Carts Customer Loyalty Recommendation 69

Kibo

MAY 24, 2022

Nearly 60% of online consumers say they’ll go out of their way to purchase directly from a brand, according to a 2021 study commissioned by Google. . There were over 800 D2C brands in 2021 and the market is expected to reach $100 billion by 2025. increased by 23% in 2021 over the previous year. But that’s changing.

Shipping Costs 62

Shipping Costs Retail Shipping Supplies 62

iVend

MARCH 14, 2022

billion market in 2021 , nor that it is forecast to continue to grow at 6% over the next seven years. Shoppers are also returning in their droves to brick and mortar shopping – PWCs’ 2021 Global Consumer Insights Pulse Survey found that almost half the respondents now visit physical retail stores, with 75% planning to do so.

Omnichannel 98

Omnichannel Retail Channel Customer Retention 98

Retail TouchPoints

MARCH 13, 2023

What a difference a year makes: 12 months ago, Mirakl released the first edition of its consumer survey of 10,000 shoppers around the globe, The State of Online Marketplace Adoption. These highly valuable customers were coveted by online retailers across categories, reshaping the internet economy according to their preferences.

Retail 207

Retail Omnichannel Shopping Carts Consumer 207

ROI Revolution

JANUARY 5, 2022

That will be nearly 16% growth over 2021 and 34.5% in 2021, making up for some brick-and-mortar revenue lost around the onset of the pandemic. in 2021, making up for some brick-and-mortar revenue lost around the onset of the pandemic. increase expected over 2021. Recapping the biggest COVID-19 + ecommerce news of 2021.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

Korona

AUGUST 11, 2022

As consumer shopping habits continue to evolve, retailers will need to reconsider their marketing strategies and come up with back-to-school campaign ideas, focusing on an omnichannel approach to attract customers from both online and in-store channels. . Spending Predictions And Trends For The 2022 Back-To-School Season.

Social Media 52

Social Media Payment Services Retail POS 52

Retalon

NOVEMBER 11, 2021

Billion in 2021 according to Gartner. In fact, a survey found that 70% of retailers either had a digital strategy in place or were in the process of developing one. To meet consumer expectations and stay competitive omnichannel retailers are investing in retail IT that unifies their business operations.

Shipping Costs 41

Shipping Costs Order Fulfillment Retail Fulfillment 41

Retail TouchPoints

MARCH 29, 2022

Sessions illustrate the increasingly complex nature of the customer experience, and how the lines between commerce, marketing, service, and even supply chain and fulfillment, continue to blur. Why the Non-Purchaser Might be Your Most Important Customer. OMS Advancements Are the Core of Evolved Omnichannel Retail Strategies.

Payment Services 197

Payment Services Merchant Services Omnichannel Consumer 197

Retail TouchPoints

DECEMBER 3, 2021

The e-commerce space is becoming increasingly competitive as brands and retailers recognize the importance of an omnichannel commerce strategy. For many retailers, margins have been tight in 2021, particularly as the industry is rocked by labor shortages and supply chain commotion. A unique opportunity: promotions.

Shipping Costs 233

Shipping Costs eCommerce Customer Loyalty Information 233