Retail TouchPoints

MAY 28, 2021

Many brands miss their business goals, not because they have a poor product or their marketing strategy is weak. Proactive customer service is a powerful form of marketing. This is why your content marketing team must work with your customer service department when designing a content strategy. With tools like Advocate.ly

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Ecommerce Platforms

MARCH 9, 2021

Zendesk is one of the market leading providers of helpdesk, service, and customer support solutions. One of the biggest brands in the world for helpdesk technology, Zendesk holds around 72% of the current market , as well as 15% of the live chat market too. Excellent range of marketing and sales products.

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Ecommerce Platforms

NOVEMBER 10, 2021

Today, we’re going to be looking at some of the top free options on the market, to help you determine if one of them is right for you. As one of the top customer communication tools on the market, Zendesk combines everything from Android and iOS app access to templates for customer responses, website chat widget functionality, and more.

Live Chat 118

Live Chat Multi-channel Omnichannel Channel 118

Retail TouchPoints

SEPTEMBER 26, 2022

According to Coresight Research, 78% of companies surveyed for a recent report say that they’ve allocated “more than 10% of their total annual marketing budget to livestreaming campaigns.” Add this to consumers’ increased adoption of online shopping and it’s no surprise that live selling is becoming a force across ecommerce.

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Consumer Social Media Retail Live Chat 264

Ecommerce Platforms

DECEMBER 29, 2021

The best Sendinblue alternatives offer an effective way to enhance your email marketing automation strategy without relying on Sendinblue. While it’s fair to say Sendinblue is one of the more appealing choices for email marketing today, thanks to its versatility, advanced features and low prices, it’s far from the only option.

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Ecommerce Platforms

FEBRUARY 3, 2021

It’s no secret that email marketing is one of the most valuable and effective ways to connect with your target audience. The question for today’s business leaders is how they can choose the right email marketing solution for their needs. Here’s your guide to Sendinblue vs Mailgun. Sendinblue vs Mailgun: The Basics.

Payment Services 104

Payment Services Live Chat Shipping Costs Social Media 104

lateshipment

APRIL 2, 2021

Let’s not waste any more time and dive right into the eCommerce trends for 2021 and how they can help you improve your online business in terms of sales, CX, and customer loyalty – to thrive in 2021! . Hybrid (omnichannel) marketing is the future now. eCommerce is growing (higher, further, faster).

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Customer Loyalty eCommerce Customer Shipping Costs 130

Ecommerce Platforms

NOVEMBER 9, 2021

The best ActiveCampaign alternatives offer business owners another route for email marketing and automation, when ActiveCampaign doesn’t cut it. Notably, ActiveCampaign is widely regarded as one of the best tools for email marketing, with a huge audience full of happy customers. Lots of marketing and sales functionality.

Live Chat 104

Live Chat Multi-channel Marketing Social Media 104

Retail TouchPoints

FEBRUARY 24, 2021

Today, mobile technology needs to be integrated into the store experience and used to enhance the experience where possible, e.g. in-store live chat or AI chatbots can provide customers with access to information on their terms. Local store formats should be a focus for future growth to meet specific local market needs.

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Retail Live Chat Workshop Technology 162

Retail TouchPoints

JANUARY 19, 2023

Livestreaming, also known as live commerce, is still emerging in Western markets, particularly when compared to the booming Chinese livestreaming market. The firm predicts that the livestreaming ecommerce market for the country will total $32 billion by the end of 2023, nearly triple its 2021 size.

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Ecommerce Platforms

MAY 5, 2021

It also enables you to increase traffic through features like its activity log, automated social media posting, downtime monitoring, and access to a CDN. On top of all that, you also get access to email marketing features powered by Creativ.eMail, an easy-to-use marketing solution for WooCommerce store owners. .

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WooCommerce Payment Services Shipping Costs Live Chat 198

Ecommerce Platforms

JANUARY 11, 2021

Shopify stands out as perhaps the most popular ecommerce platform on the market so far, offering incredible customer support tools, endless scalability with third-party apps, and amazing themes for your site too. Support for multi-channel selling across social media and Amazon. Vast community full of people who can assist you.

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3dcart Shopify Payment Services Shipping Costs 185

Ecommerce Platforms

JUNE 30, 2021

This includes sales & marketing, customer support, and an integrated inventory management system. As part of the sales & marketing element of their tool, they offer an online form builder. There is no live chat or phone support. It's perfect for collecting data if you're attend events or have a physical store.

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Payment Services Mobile Live Chat PayPal 211

Omnisend

NOVEMBER 24, 2020

Sifting through the other hundred-something email marketing automation tools out there can be quite a feat. ActiveCampaign is one of the most popular email marketing solutions when it comes to scaling your email marketing efforts. Best ActiveCampaign alternatives for 2021. What is ActiveCampaign?

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Marketing Webinar Shopify eCommerce 78

Retail TouchPoints

SEPTEMBER 21, 2021

The 2021 Retail Strategy & Planning webinar series, now available on demand, brought together retailers, solution providers, practitioners and industry experts from firms including IDC, Alvarez & Marsal, WSL Strategic Retail and Cambridge Retail Advisors. Holiday 2021 and Preparing for 2022.

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Payments Payment Services Customer Experience Social Media 260

Ecommerce Platforms

JULY 21, 2021

Some may even say it's ruled the market for quite some time now. From extensive product options, marketing and SEO tools, customer management features, and much more besides, both Shift4Shop and Shopify have lots to offer. Shopify works alongside an impressive range of sales channels, including social media and Amazon.

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eCommerce Platforms Shopify Payment Services Merchant Services 211

Ecommerce Platforms

JANUARY 19, 2021

With the right email marketing templates and segmentation, you can nurture subscribers into repeat clients for your organization. With email marketing, there’s no need to worry about customers having to find your website time and time again. The question is, which marketing automation service is best, Sendinblue or GetResponse?

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Webinar Payment Services Live Chat Marketing 104

Groove

MAY 15, 2023

For example, integrating with an email marketing platform like Klaviyo can help automate your email campaigns, while integrating with an PIM like Brightpearl can streamline your stock management processes. Email marketing integrations (e.g., Social media integrations (e.g., holiday sales).

eCommerce 195

eCommerce Magento Merchant Services WooCommerce 195

Ecommerce Platforms

SEPTEMBER 8, 2021

Suppose you’re hotter at marketing and not so great at design. The good news is that Printful is continually expanding, and they hope to reach the UK in 2021, so watch this space! That said, the Society6 blog contains valuable posts about how artists can market their products and generate a healthy profit. How Society6 Works.

Shipping Costs 104

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Ecommerce Platforms

FEBRUARY 23, 2021

Enterprise companies often pool technical and financial resources among multiple departments, and they have their own team for marketing and business growth. As we search through some of the leading enterprise SaaS solutions on the market , it’s worth keeping your unique needs in mind. Shopify Review – Shopify Pros and Cons.

eCommerce Platforms 118

eCommerce Platforms Merchant Services Shipping Costs eCommerce 118

Ecommerce Platforms

SEPTEMBER 7, 2021

The feature-rich platform covers everything from creating your website to listing products, managing your inventory and orders, to marketing and customer management… and much more besides. per month, you also get the full marketing suite and can register five staff users. Shift4Shop Review: SEO & Marketing.

3dcart 104

3dcart Payment Services Merchant Services Shipping Costs 104

Ecommerce Platforms

MARCH 10, 2021

The best CRMs combine features for handling your contacts, giving out technical support, improving your marketing, automating processes, organizing your support team and bringing in more sales. Small admin tasks such as reporting, email marketing and even some legal issues are all jobs that can be completed by a CRM system.

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Shopify eCommerce Merchant Services Management 190

Inflow Insights

OCTOBER 14, 2021

Sure, classic marketing strategies like asking for referrals, promoting at industry events, and doing cold outreach have their place. But, with such complex digital marketing practices, where do you even begin? Fixing Index Bloat: Why It’s Great for SEO in 2021. B2B eCommerce Marketing Strategies for PPC.

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B2B eCommerce Marketing eCommerce Marketing 107

Ecommerce Platforms

AUGUST 4, 2021

Big Cartel pricing is a little different compared to some of the ecommerce store building solutions on the market today. However, there are features you will need to pay for too, such as: Custom domain names: If you want to make your brand stand out online and through social media, then you’re going to need a custom domain name.

Shipping Costs 104

Shipping Costs Payment Services Payments Shopping Carts 104

Ecommerce Platforms

APRIL 27, 2021

Magento stands out as one of the most popular open-source website solutions on the market today. Here are our top picks for the best Magento hosting solutions in the market: ?? SiteGround has been among the most popular web hosts in the market for several years. Connections with social media and email. SiteGround.

Magento 104

Magento Merchant Services Payment Services Social Media 104

Ecommerce Platforms

FEBRUARY 12, 2021

An understanding of your target audience and market position is number two. However, the presence of live chat support does make it a little easier to get information about anything fast, from SEO support, to issues with social media connections. Beautifully designed templates that are among the best in the market.

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Payment Services Payments Shipping Costs Point of Sale 104

Ecommerce Platforms

APRIL 1, 2021

Overall, it lives up to the vast majority of its promises, allowing you to choose a beautiful theme, add content, and market your site without any problems. You can then manage the entire website with Google Analytics, marketing tools, and more. To find the App Market, go to the Apps button in the dashboard menu.

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Payment Services eCommerce Shipping Costs X-cart 129

Ecommerce Platforms

SEPTEMBER 21, 2021

Coupons and discounts (a great marketing tool). You can sync your inventory with your Facebook and Instagram Product catalog, allowing you to sell via social media. Email marketing customization. Integrations with social media platforms and Analytics tools. Image zoom. Product descriptions and variations.

Shipping Costs 104

Shipping Costs Web Design SEO Live Chat 104

retailnext

DECEMBER 24, 2019

percent by 2021. However, when shopping online, customers don’t have a physical person to turn to and must communicate with a business through a phone calls, emails, social media, or live chats. Through various studies, it has been shown customers prefer live chat over email, phone, and social media communication.

Live Chat 59

Live Chat eCommerce Retail Social Media 59

Ecommerce Platforms

OCTOBER 22, 2021

According to Statista, the UK has the biggest eCommerce market in Europe, with revenue reaching £693 billion in 2019, up from £677.8 However, these intricacies and the exact web building and marketing features on offer will vary from platform to platform. For instance, marketing, order fulfillment, analytics/customer data, etc.

Payment Services 118

Payment Services Payments Merchant Services eCommerce 118

Ecommerce Platforms

APRIL 2, 2021

No app market for expanding your solution with third-party tools. SEO and marketing functionality to bring your website to the right people online. BigCommerce, for instance, is likely to be the best choice for you if you want to manage credit card payments, marketing, and more with built-in features. BigCommerce Cons ??.

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BigCommerce Shopify Shipping Costs Merchant Services 152

Ecommerce Platforms

NOVEMBER 15, 2022

trillion in 2021, and it's set to hit $8.1 Not least because Dropshipping Startup provides market-tested products, I.e., it researches products that sell well in your niche and uploads them to your site. In addition, you'll get a logo, email marketing templates, and five products. Social media page creation with branded design.

eCommerce 197

eCommerce Shipping Costs Payment Services Shopify 197

Omnisend

MARCH 29, 2021

Customers instinctively look for social proof before committing to a purchase, and the trust and credibility generated by a sizable amount of positive reviews simply cannot be overstated. In fact, reviews have usurped that most valuable and trusted of marketing channels, the personal recommendation. Use email marketing.

Merchant Services 138

Merchant Services Social Media Live Chat Channel 138

Ecommerce Platforms

APRIL 11, 2022

Known around the globe for its convenient and reliable SaaS solutions, Zoho is one of the market leaders in the sales landscape today. At its core, Zoho Desk is an omnichannel help desk and customer service system, which allows business leaders to manage conversations across a range of channels, like email, phone, chat, and social media.

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Multi-channel Live Chat Omnichannel Management 104

Omnisend

MARCH 29, 2021

While we don’t advise immediately adopting every craze that emerges from ecommerce fashion news circles, some are based on sustainable marketing strategies that work, and it’s well worth the effort to make the most of their popularity. Try Omnisend free for 14 days and use marketing automation to create a better customer experience!

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Fashion eCommerce Omnichannel Clothing 148

Ecommerce Platforms

APRIL 23, 2023

In fact, in 2021, around 50% of all US ecommerce spending in 2021 happened through Amazon. While Etsy is a little more affordable in general than Amazon Handmade, the Amazon sister site does have an excellent market share, and even a slightly lower level of competition for sellers. Amazon Handmade Pros and Cons Pros ?

Shipping Costs 104

Shipping Costs Merchant Services Payment Services Fulfillment 104

Kissmetrics

JANUARY 27, 2021

Inbound marketing isn’t easy. You can write more blog posts and e-books, leverage better keywords, and create a social media publishing schedule. To top it all off, inbound marketing trends shift almost as fast as SEO tactics. There are a few trends that will drive content marketing in 2021 and beyond.

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Marketing SEO Blog Live Chat 318