Retail TouchPoints

MARCH 25, 2024

Community If you’re tasked with customer retention and loyalty and are trying to uncover new ways to cultivate community, then this track is for you. After unveiling a “complete pet care experience” in New York City’s SoHo during the summer of 2023, the retailer is thinking even bigger.

Retail 192

Retail Article Omnichannel Customer Experience 192

Smile.io

JULY 7, 2023

Increases customer retention Customer retention is the key to sustainable and long-term growth for ecommerce brands. According to our data at Smile.io , on average, the top 10% of customers spend 2 times more per order than the lower 90%. Blog Mike Rossi 2. Blog Jonathan Roque 4.

Customer Retention 87

Customer Retention Blog Customer Experience Jewelry 87

Retail TouchPoints

AUGUST 15, 2022

Results from Retail TouchPoints’ annual Customer Loyalty and Personalization Benchmark Report reaffirm that retailers are focused on building a strong foundation of first-party data to support their supply chain, in-store services, omnichannel marketing and experiential strategies. .

Customer Loyalty 184

Customer Loyalty Customer Retail Shipping Costs 184

Algopix

JULY 13, 2023

Mobile Access and Remote Capabilities In today’s mobile-centric world, CRM systems offer mobile applications that enable remote access to customer information, sales data, and collaboration tools. The post Best 20 eCommerce Customer Relationship Management (CRM) Systems of 2023 appeared first on | Algopix.

Payment Services 78

Payment Services eCommerce Management Customer 78

Sailthru

JUNE 1, 2023

Interactive digital experiences can help build brand loyalty while delivering key details about your customer’s interests and future purchase intent. The importance of data to strengthen customer retention and sales is well-known by most businesses. Better personalization leads to stronger engagement and higher ROI.

Travel 78

Travel Customer Retention Demo Recommendation 78

GetElastic

SEPTEMBER 7, 2021

While there are many types of subscriptions (see below), Gartner provides an all-encompassing definition of subscriptions and related terms: A “ subscription” is a contract between a supplier and a customer for the supply of a product or service over an extended period of time. Factors Driving Adoption of eCommerce Subscriptions.

Subscription 148

Subscription eCommerce Shipping Costs B2B 148

lateshipment

APRIL 6, 2023

In order to provide a seamless and engaging consumer experience across all touchpoints, including mobile commerce, beacon technology, and CTV advertising, the future of commerce must be fully omnichannel. Why do you need repeat customers in your business? In actuality, Apple Pay now accounts for 48% of mobile wallet checkouts in-store.

eCommerce 130

eCommerce Customer Payment Services Shipping Costs 130

Smile.io

AUGUST 25, 2023

Best loyalty programs in the Food & Drink industry Starbucks Rewards The Starbucks Rewards program is available through its mobile app. Program highlight: mobile app No list of the best ecommerce customer loyalty programs would be complete without Starbucks’ Rewards Program.

Customer Loyalty 79

Customer Loyalty Beauty and Health Customer Food and Beverages 79

Korona

JANUARY 5, 2023

Since then, eCommerce has increased every year, and in 2023, that number is expected to reach well over 15%. Optimizing your checkout means a better user experience, which, in turn, increases conversion rates and customer retention. Pay special attention to provide a mobile-friendly experience.

Payment Services 52

Payment Services eCommerce Shipping Costs Payments 52

Smile.io

JANUARY 30, 2024

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following.

Customer Loyalty 78

Customer Loyalty Customer Jewelry Social Media 78

Smile.io

SEPTEMBER 1, 2023

It’s estimated that 61% of consumers say they will switch to a competitor after one bad customer experience. The Ultimate Guide to Customer Retention in 2023 This guide to customer retention has everything you need to know. Strategies, tactics, tools, and full stack retention along with some examples.

Customer Retention 73

Customer Retention Mobile Improvements Customer Experience 73

Payoneer

FEBRUARY 22, 2023

Nigeria’s ecommerce market is rapidly growing and is projected to generate a revenue of US$7,627 million by the end of 2023, making it the 39th largest ecommerce market globally. With a compound annual growth rate of 11.3% (2023-2027), the market is expected to reach a volume of US$11,707 million by 2027.

Payment Services 26

Payment Services Payments eCommerce Cryptocurrencies 26

Ecommerce Platforms

FEBRUARY 17, 2023

Companies can access everything from ecommerce analytics, to email marketing tools and integrations with SendinBlue to help enhance your customer retention strategy. There’s also a powerful range of tools for managing customers, sending emails, and checking analytics about your target audience. Go to the top 4.

Payment Services 118

Payment Services Management eCommerce Analytics WooCommerce 118

Retail TouchPoints

MARCH 30, 2023

Say your strategy is to have POS devices at dedicated locations as well as self-checkout, mobile POS and automated checkout,” said Witcher. “So Or ask a customer for their email address, or deliver a promotion? UK fashion retailer River Island found that convenience, value and customer service were its customers’ top priorities.

POS 254

POS Omnichannel Webinar Point of Sale 254

Ecommerce Platforms

APRIL 5, 2023

Social Media Marketing According to Digital 2023 Global Overview Report , there are now 4.76 This makes social media an effective marketing channel for ecommerce businesses that want to reach potential customers, engage with their audience, build brand awareness, and drive traffic to their website. Customer acquisition cost.

eCommerce Marketing 104

eCommerce Marketing eCommerce Social Media Marketing 104

Smile.io

JANUARY 17, 2023

It’s officially 2023 and you know what that means–time to set new goals, dive into new projects, and build on the momentum you gained in 2022. Customers can track all of their progress in the app, making it a smooth customer experience while you’re on the go. Source: Starbucks Stories and News.

Customer Loyalty 63

Customer Loyalty Customer Subscription Omnichannel 63

Ecommerce Platforms

OCTOBER 24, 2022

This is particularly true in an environment where customers are opening more emails on mobile devices, as most smartphones can only display so many characters. According to a report from Emarsys, email marketing is one of the best ways to acquire and retain customers for smaller businesses. Mobile email marketing Statistics.

Marketing 196

Marketing B2B B2C Mobile 196

Algopix

JULY 22, 2023

Understanding Customer Behavior Customer behavior insights are invaluable for improving customer retention and loyalty. Reporting tools consolidate customer data, such as purchase history and interactions, into actionable reports. What metrics should I track to measure customer satisfaction?

eCommerce 99

eCommerce eCommerce Analytics Social Media eCommerce Platforms 99

ROI Revolution

DECEMBER 2, 2021

By 2023, it’s expected that B2B brands and retailers will spend upwards of $14.5 Growth is expected to continue steadily until around 2023 before plateauing somewhat in the low $60 million range. Gap plans to double its online business by the end of 2023 and is building a $140 million warehouse to make it happen. this year.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

AUGUST 5, 2021

Touchless transactions like proximity mobile payment, buy now pay later, & BOPIS all surged with COVID-19 and are continuing to see growth even as the pandemic subsides. of smartphone users will use their mobile phone to pay for point-of-sale transactions this year, and that number will surpass 50% for the first time in 2025.

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

JUNE 1, 2021

Touchless transactions like proximity mobile payment, buy now pay later, & BOPIS all surged with COVID-19 and are continuing to see growth even as the pandemic subsides. of smartphone users will use their mobile phone to pay for point-of-sale transactions this year, and that number will surpass 50% for the first time in 2025.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

JULY 1, 2021

Touchless transactions like proximity mobile payment, buy now pay later, & BOPIS all surged with COVID-19 and are continuing to see growth even as the pandemic subsides. of smartphone users will use their mobile phone to pay for point-of-sale transactions this year, and that number will surpass 50% for the first time in 2025.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

JANUARY 5, 2022

With consumers spending more time on mobile in light of the pandemic, mobile retail ecommerce revenue surged 26% to $338 billion last year. are seeing customers be less willing to pay full price. By 2023, it’s expected that B2B brands and retailers will spend upwards of $14.5 Total retail sales will reach a record $5.86

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

NOVEMBER 4, 2021

By 2023, it’s expected that B2B brands and retailers will spend upwards of $14.5 Growth is expected to continue steadily until around 2023 before plateauing somewhat in the low $60 million range. Gap plans to double its online business by the end of 2023 and is building a $140 million warehouse to make it happen. this year.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

OCTOBER 7, 2021

By 2023, it’s expected that B2B brands and retailers will spend upwards of $14.5 Growth is expected to continue steadily until around 2023 before plateauing somewhat in the low $60 million range. Gap plans to double its online business by the end of 2023 and is building a $140 million warehouse to make it happen. this year.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

MARCH 2, 2021

2020 COVID-19 + mobile stats + trends. US consumers spent an average 25 more minutes on mobile devices in 2020 vs. 2019 ( eMarketer ). Time spent watching digital video on mobile increased from 42 to 47 minutes ( eMarketer ). Total paid search revenue from mobile increased 93% year-over-year for ROI clients (ROI client data).

eCommerce 195

eCommerce Social Media Payment Services Merchant Services 195

ROI Revolution

SEPTEMBER 2, 2021

Growth is expected to continue steadily until around 2023 before plateauing somewhat in the low $60 million range. Gap plans to double its online business by the end of 2023 and is building a $140 million warehouse to make it happen. By 2023, nearly 66 million Americans will be monthly VR users. million increase year-over-year.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

MAY 6, 2021

Search revenue from Sponsored Products and Sponsored Brands along with video ad revenue from Amazon Fire TV, Twitch, and IMDb TV helped contribute, with customers spending more time shopping and watching videos online last year due to the pandemic. by 2023, though its digital ad business is expected to grow. trillion by 2025.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

APRIL 8, 2021

Gap plans to double its online business by the end of 2023 and is building a $140 million warehouse to make it happen. Mobile revenue predictions for 2021 and how you can take action. 2020 COVID-19 + mobile stats + trends. US consumers spent an average 25 more minutes on mobile devices in 2020 vs. 2019 ( eMarketer ).

eCommerce 136

eCommerce Social Media Payment Services Small Business Retail 136

ROI Revolution

JANUARY 5, 2021

According to eMarketer data , as of June 2020, 30% of consumers indicated interested in mobile payments up from 17% just three months before in March. For mobile app orders, interest has grown from 16% to 28%. While desktop declines, mobile search ad spend is growing, projected to go from $33.34B in 2019 to $36.621 in 2020.

eCommerce 147

eCommerce Social Media Payment Services Merchant Services 147

ROI Revolution

FEBRUARY 2, 2021

2020 COVID-19 + mobile stats + trends. US consumers spent an average 25 more minutes on mobile devices in 2020 vs. 2019 ( eMarketer ). Time spent watching digital video on mobile increased from 42 to 47 minutes ( eMarketer ). Total paid search revenue from mobile increased 93% year-over-year for ROI clients (ROI client data).

eCommerce 68

eCommerce Social Media Payment Services Merchant Services 68

ROI Revolution

DECEMBER 3, 2020

Amazon is of course emerging as a dominant force in this arena, set to top $52B in gross merchandise volume by 2023. 10% more time spent on mobile this year ( Merkle ). 64% of shoppers surveyed want mobile and contactless pickup options, with 79% saying contactless store pickup is very important. November 18 update. 10/7 update.

eCommerce 156

eCommerce Social Media Payment Services Small Business Retail 156

ROI Revolution

NOVEMBER 4, 2020

10% more time spent on mobile this year ( Merkle ). 64% of shoppers surveyed want mobile and contactless pickup options, with 79% saying contactless store pickup is very important. this year, with adoption anticipated to continue through 2023. Mobile ad spend rising despite pandemic. 10/22 update. 10/7 update.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

OCTOBER 1, 2020

this year, with adoption anticipated to continue through 2023. Mobile ad spend rising despite pandemic. ad spending is down due to COVID-19, mobile ad spend will increase by 4.8% Prior to the pandemic, mobile was projected to grow to $105.34B in 2020. Without mobile’s projected growth, U.S. YoY at a 10.1%

eCommerce 193

eCommerce Payment Services Merchant Services Small Business Retail 193

ROI Revolution

SEPTEMBER 9, 2020

this year, with adoption anticipated to continue through 2023. Mobile ad spend rising despite pandemic. ad spending is down due to COVID-19, mobile ad spend will increase by 4.8% Prior to the pandemic, mobile was projected to grow to $105.34B in 2020. Without mobile’s projected growth, U.S. YoY at a 10.1%

eCommerce 147

eCommerce Payment Services Merchant Services Small Business Retail 147