Optimizely

DECEMBER 4, 2018

While before we talked about Black Friday and Cyber Monday separately, in 2018 the two officially merged into one giant shopping weekend. Black Friday 2018 saw sales grow 23.6% Cyber Monday was no different, with sales of $7.9 There’s a new acronym in town: BFCM. And this year’s stats are in.

Gifts 186

Gifts Omnichannel Shipping Costs Marketing 186

Omnisend

JULY 21, 2021

For at least five years, larger brands have proven that Black Friday no longer claims title to the holiday shopping season kickoff. Yes, Black Friday and Cyber Monday —what we affectionately call BFCM—are still pinnacle shopping days for ecommerce. Is it best to hold great deals hostage until Cyber Week?

Marketing 215

Marketing Shipping Costs Shipping Gifts 215

Omnisend

DECEMBER 5, 2022

In our BFCM report, Omnisend looked at sales and the performance of email, SMS, and web push marketing channels in November, paying special attention to Black Friday, Cyber Monday, BFCM weekend, and the Cyber 10 (the Sunday before Black Friday through Giving Tuesday). increase during the Cyber 10.

Channel 78

Channel Merchant Services Consumer eCommerce 78

Omnisend

NOVEMBER 9, 2022

Hopefully for you, October was the month when you finalized — or began to finalize — your Black Friday/Cyber Monday (BFCM) campaigns. Get a quick summary of the latest updates in our video below, or read further below for the latest updates: Black Friday resource hub. Check out the Black Friday Hub here.

Shipping Costs 97

Shipping Costs Mobile Merchant Services Events 97

Email Audience

NOVEMBER 27, 2020

With Thanksgiving, Black Friday and Cyber Monday, emails have a lot of potential to get people talking and engaging with your brand during the holiday season. When it comes to creating holiday mailer campaigns these are some fool Golden Guideline techniques that help build customer engagement: Holiday coupons.

Gifts 98

Gifts Marketing Social Media Customer Loyalty 98

Smile.io

APRIL 6, 2023

After all, a repeat customer is, by definition, a site visitor that has made at least two purchases. After one purchase, a customer has a 27% chance of returning to your store. Instead, we recommend using sustainable retention tools like loyalty programs or personalization to encourage customers to come back to your site.

Customer 97

Customer Customer Retention Blog eCommerce 97

Smile.io

NOVEMBER 17, 2022

Black Friday and Cyber Monday may be the main stars of the upcoming retail events, but Small Business Saturday is becoming just as popular. Small Business Saturday is an excellent opportunity for small businesses to kick off the holiday retail season while building small business loyalty among its customers.

Small Business Retail 82

Small Business Retail Social Media Omnichannel Customer Loyalty 82

365 Retail

NOVEMBER 14, 2022

With Black Friday and Cyber Monday just around the corner, planning for a successful 2022 peak season is essential – now more than ever. It’s no secret that customers start their research well in advance of Black Friday, with eager bargain hunters revealed to be searching for deals 12 weeks before the big day. .

Payment Services 57

Payment Services Shipping Costs Merchant Services Order Fulfillment 57

Omnisend

NOVEMBER 17, 2022

This is especially true during peak shopping times like the Black Friday/Cyber Monday weekend, when people are shopping around for the best deals and offers. After all, you can use popups not only for building your email or SMS list. Why schedule a popup? Popups help you get more subscribers and sales.

BigCommerce 88

BigCommerce Shopify WooCommerce Mobile 88

Retail TouchPoints

APRIL 25, 2022

And while establishing customer-friendly return policies might encourage shoppers to return more items, the payoff comes with higher levels of shopper loyalty. Additionally, “[digital receipts] give you greater visibility into your shoppers’ behavior in store, so you can build a clearer picture of your customer. In the UK alone, 11.2

Gifts 267

Gifts eCommerce Webinar Consumer 267

Smile.io

OCTOBER 31, 2023

“Parenthood looks different for literally every person and we get to see all of that,” shares Lauren Guttormsen, Director of CRM and Loyalty Marketing at Itzy Ritzy. With BFCM quickly approaching, we asked Itzy Ritzy how its loyalty program, Ritzy Rewards played a role in its holiday sales strategy.

Customer Retention 53

Customer Retention Customer Social Media Events 53

Ecommerce Platforms

NOVEMBER 3, 2022

Of course, we’re talking about Black Friday. It’s the official start of the holiday shopping season and takes place the day after Thanksgiving. So, how can eCommerce sites make the most out of Black Friday? So, here we'll provide our nine top tips for preparing your Black Friday eCommerce strategy.

eCommerce 104

eCommerce Social Media Multichannel Beauty and Health 104

ChannelSale

AUGUST 29, 2023

September Labor Day (September 4th): On the first Monday in September, people nationwide are recognized for their efforts. Profit from the long weekend by providing special offers showing appreciation for your consumers’ loyalty. Conversion-driven, time-sensitive ads can boost your Black Friday success by increasing conversions.

eCommerce 52

eCommerce Gifts Social Media Electronics 52

Retail TouchPoints

SEPTEMBER 21, 2021

The 15 sessions covered a wide range of topics, so to make it easier to browse we’ve organized the sessions into four categories: Holiday 2021 forecasts and how best to prepare for 2022; Building loyalty with connected consumer experiences; Key ecommerce and digital marketing trends; and Embedding innovation within your retail organization.

Payments 223

Payments Payment Services Customer Experience Social Media 223

lateshipment

OCTOBER 12, 2023

Building a relationship with your audience is very important in this digital world. Ways to build relationships with your customers Loyalty Programs Customer Retention Activities Collecting the Feedback Post-Purchase Customer Service Omnichannel Messaging 4. We live in a relationship economy. Well, you should do so now.

Shipping Costs 130

Shipping Costs X-cart Shipping eCommerce 130

BigCommerce

SEPTEMBER 4, 2018

November was the month that drove the highest YoY growth , likely during the Black Friday to Cyber Monday rush. We’re on a mission to provide businesses like yours marketing and sales tips, tricks and industry leading knowledge to build the next house-hold name brand. Build holiday landing pages in a snap.

Mobile 282

Mobile Shipping Costs eCommerce Gifts 282

ROI Revolution

DECEMBER 14, 2021

Cyber Week 2021 in the rearview. Cyber Week is usually one of the biggest shopping holidays of the year, with unmatched deals and sales that send customers flocking online and in stores from Thanksgiving through Cyber Monday. As a result, Cyber Week 2021 was a little lackluster compared to last year. December 14.

eCommerce 78

eCommerce Shipping Costs Gifts Social Media 78

ROI Revolution

DECEMBER 2, 2021

Cyber Monday 2021 stats and updates. Online spending was much higher on Cyber Monday than Black Friday. billion on Cyber Monday over Black Friday, bringing the online-centric shopping event to a total of $10.7 Black Friday 2021 stats and updates. December 2.

eCommerce 78

eCommerce Shipping Costs Gifts Social Media 78

Fabric

MAY 31, 2023

We’ll also cover some common use cases and answer an important question: Is it better to buy a promotions engine, or build your own? Promotions engines can help businesses improve customer loyalty by providing personalized and relevant offers, improving the customer experience, and boosting revenue. Let’s dive in!

Shipping Costs 130

Shipping Costs X-cart eCommerce Payment Services 130

Fabric

MAY 31, 2023

We’ll also cover some common use cases and answer an important question: Is it better to buy a promotions engine, or build your own? Promotions engines can help businesses improve customer loyalty by providing personalized and relevant offers, improving the customer experience, and boosting revenue. Let’s dive in!

Shipping Costs 130

Shipping Costs X-cart eCommerce Payment Services 130

Fabric

MAY 31, 2023

We’ll also cover some common use cases and answer an important question: Is it better to buy a promotions engine, or build your own? Promotions engines can help businesses improve customer loyalty by providing personalized and relevant offers, improving the customer experience, and boosting revenue. Let’s dive in!

Shipping Costs 130

Shipping Costs X-cart eCommerce Payment Services 130

Smile.io

SEPTEMBER 23, 2020

I’m going to say something you might not like to hear: Black Friday isn’t about sales — it’s about building customer relationships and strengthening your brand community. It doesn’t do anything to help you after the holidays. What happens to each of those customers after you acquire them? Controversial, I know.

Social Media 85

Social Media Reference Customer Events 85

ROI Revolution

AUGUST 5, 2021

Build up your remarketing lists for Cyber 5 shopping by running brand awareness strategies starting in late Q3 or early Q4 (or even earlier). Run Black Friday promotions earlier and longer. Offering a promotion before the Cyber 5 can entice them to purchase from your brand over your competitor.

eCommerce Marketing 78

eCommerce Marketing Marketing eCommerce Gifts 78

Optimizely

NOVEMBER 29, 2018

Whether you’re welcoming an influx of new customers from Black Friday and Cyber Monday or planning for growth next quarter, it’s always a good time to assess how new customers fit into your ecommerce brand’s overall marketing goals. After all, buyers are still just getting to know your brand. Consideration.

eCommerce 252

eCommerce Customer Social Media Customer Loyalty 252

GetElastic

JULY 22, 2022

Maybe they enjoy building up points towards offers and promos? When I enter a store, I like to know where I stand in my loyalty program, any possible offers directly loaded to my account, and similar deals in-store to online – no surprises. I get a clean look at my loyalty rewards status, including what deals are available that week.

Omnichannel 148

Omnichannel Outdoor Multi-channel Toys 148

BigCommerce

AUGUST 31, 2017

The season formally begins with Black Friday and Cyber Monday (also known as “Cyber Week”) and leads up to the slew of December holidays. You should know well in advance when your last shipping days are and what your Black Friday offers or any other holiday deals are, so you should be working around these.

Marketing 252

Marketing Shipping Costs Multi-channel Channel 252

ESW

NOVEMBER 14, 2023

This strategy can attract new buyers, increase loyalty, drive sales or offload excess stock. Black Friday and Cyber Monday are classic examples of flash sales. They can help foster a sense of loyalty and exclusivity, bringing customers back again and again. Duration: Flash sales are short-duration sales.

Payment Services 88

Payment Services Payments Events Social Media 88

ROI Revolution

NOVEMBER 2, 2021

this year to as much as $859 billion after increasing 8.2% Cyber Week is still expected to account for 17% of total 2021 holiday sales. Half of new loyalty signups from the holiday season are at risk of going away after December ( Salesforce ). Holiday shopping 2021 projections & stats. Overall US holiday sales (i.e.

eCommerce 144

eCommerce Gifts Shipping Costs SEO 144

Omnisend

NOVEMBER 30, 2022

Everyone loves freebies, after all, right? Black Friday emails. It’s no secret companies use countdown clocks to build anticipation and hype up their Black Friday deals for the holidays. It’s one of the easiest ways of nurturing customer relationships, building loyalty, and driving sales.

Definition 88

Definition Webinar Events Shipping Costs 88

GetElastic

NOVEMBER 29, 2022

Maybe they enjoy building up points towards offers and promos? When I enter a store, I like to know where I stand in my loyalty program , any possible offers directly loaded to my account, and similar deals in-store to online – no surprises. I get a clean look at my loyalty rewards status, including what deals are available that week.

Omnichannel 147

Omnichannel Multi-channel Payment Services Outdoor 147

Smile.io

MAY 4, 2022

By offering a generous discount after a purchase, this entices the customer to return again to redeem their code. Reward customer loyalty A customer may only return to your online store so many times before they explore other options. By rewarding their loyalty, you start to gamify the way people buy from your brand.

eCommerce Marketing 76

eCommerce Marketing eCommerce Marketing Customer Retention 76

Smile.io

OCTOBER 25, 2023

So you want to set up a loyalty program that generates revenue and brand loyalty? loyalty programs work! Implementing a loyalty program can help bring customers back to your store, build a loyal following, and boost customer lifetime value (CLV) and repeat purchase rates. The TL;DR is that Yes!

Shopify 73

Shopify Social Media Blog eCommerce 73

Smile.io

NOVEMBER 5, 2020

Even if you have built a creative loyalty program , you still need to put some effort into making sure your customers know about it. That’s why it’s a good idea to integrate your loyalty program into your overall marketing plan. Churned customers These customers are ones who never returned after their first purchase.

Social Media 88

Social Media Improvements Customer Information 88

BigCommerce

OCTOBER 10, 2017

After all, it’s a competitive time of year, and you already have concerns about cutting through the noise and standing out from the competition. The ability to capture a slice of their email pie and send out specified messages to increase brand loyalty is what attracts so many to branded online stores to begin with. It’s the data.

Shipping Costs 407

Shipping Costs X-cart Marketing BigCommerce 407

ROI Revolution

MARCH 2, 2021

To keep up with the demands of ecommerce, Walmart has plans to build warehouses at its stores where robots will pick up groceries for shoppers and have them ready in an hour or less. The first robot grocery test site opened in 2018 in Salem, New Hampshire, and Walmart is building two warehouses in Texas, one in Utah, and one in Arkansas.

eCommerce 195

eCommerce Social Media Payment Services Merchant Services 195

ESW

NOVEMBER 19, 2018

LiveChat , a SaaS customer service company, puts some numbers to the busyness of the holiday season: eCommerce sites receive up to 120 percent more visits on high-traffic days like Black Friday and Cyber Monday, and throughout the holidays daily traffic is up 63 percent on average. Communicate clearly with customers.

Shipping Costs 92

Shipping Costs eCommerce Merchant Services Gifts 92

lateshipment

NOVEMBER 11, 2021

Halloween is done and we’re onto the next big stop — Thanksgiving and BFCM 2021 (Black Friday and Cyber Monday). A great order tracking and returns experience boosts loyalty. The holiday season is officially here. Make order tracking and returns self-serve.

eCommerce 130

eCommerce Customer Shipping Costs Social Media 130