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An Apology, A New Year, A New Perspective

Bryan Eisenberg

The last couple of years have been difficult for many people. My friend Alan Stein Jr , author of Raise Your Game & recently Sustain Your Game , shared an incredibly powerful stat that changed my life perspective. There will be 3 graduations in the Bryan Eisenberg household this year. What is the new-ish perspective?

Books 51
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The Definitive Guide to Online Reputation Management

Kissmetrics

Just a few years ago, the internet was very different. ” Opening up to criticism and feedback seems beneficial for companies that embrace this new communication mode with their audience. There are a lot of misconceptions about online reputation management. Why Does Reputation Management Matter? User-generated content is a must.

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What is Customer Loyalty?

Smile.io

If they were to accidentally send you the wrong size product, quickly apologize, and correct the mistake, would you forgive them? Every brand aims for a loyal customer base that will support them no matter what. Loyal customers are the ones who eagerly await every product release you announce and shout your brand from the rooftops.

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[Webinar] Retail Post-Pandemic: 6 Store Conditions Consumer Brands Need to Monitor to Win at the Register

Wiser

Wiser Solutions is a new member to the association. Listen in to hear from Tom Vieira, Wiser’s Director of Product, In-Store, and Casey Berns, Associate Director Shopper Insights and Category Advisory Services at The Clorox Company, as they cover six store conditions consumer brands need to monitor to win at the register.

Webinar 148
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Magento Review: Has Complexity Killed Its Appeal?

eCommerceFuel

New post from eCommerceFuel : Shopping cart month continues and here in our second installment, we take a look at the one and only Magento. This is a number of years ago. This must, oh, what, oh, maybe three plus years ago now. Our first ever shopping cart month here on the show, possibly, possibly anywhere. I don’t know.

Magento 29
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Magento Review: Has Complexity Killed Its Appeal?

eCommerceFuel

This is a number of years ago. This must, oh, what, oh, maybe three plus years ago now. Shopping cart month continues and here in our second installment, we take a look at the one and only Magento. Magento continues to be a cart used by store owners in our community, known for its robust tools and enterprise level capabilities.

Magento 20
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Understanding and Defending Patents

eCommerceFuel

Today we’re going to kick off a three-part legal series with Internet, Data Privacy, and Intellectual Property Lawyer John Di Giacomo of RevisionLegal.com. There’s so much to know about the different types, costs, etc.—including You’ll learn: When it makes sense to get a patent. How much it costs to get a patent. Who is John?