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21 Field-Tested Strategies to Increase Live Chat eCommerce Conversions

Inflow Insights

You know that live chat is helpful for the customer experience on your eCommerce site…but does your live chat increase conversions ? We’ve noticed that many eCommerce companies are hopeful that the resources they put into live chat are helping to increase sales. Does live chat increase eCommerce conversions?

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7 Targeted Retail Strategies for Revenue Growth and Margin Improvement

Retail TouchPoints

This annual study of commerce trends benchmarks how 120 retailers and brands perform against more than 200 criteria across web, mobile, in-store and cross-channel experiences. There’s an art and science to using customer data to capture shopping behaviors and trends and activating that data along with the right shopping features.

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Best Help Desk Software for Small Business

Ecommerce Platforms

HubSpot’s state-of-the-art technology comes with a free CRM built-in, so you can track evolving relationships with customers, and personalize interactions with your clients. As customers become increasingly reliant on live chat as a way to ask questions of companies, LiveChat can be an excellent way to improve customer satisfaction.

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Best Zendesk Alternatives (Mar 2021) – Which are The Best Solutions?

Ecommerce Platforms

One of the biggest brands in the world for helpdesk technology, Zendesk holds around 72% of the current market , as well as 15% of the live chat market too. Zendesk is s full helpdesk and live chat solution designed to help companies manage better customer service. Help Scout. LiveAngent.

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Best Website Builder for Artists in 2022

Ecommerce Platforms

If you want to showcase your art online, the best website builder for artists is the best way to get started. With Wix, professionals can access a variety of templates to bring their site to life, and even use the AI builder as a tool for helping them design a solution ideal for art creators. Squarespace. Lots of sales opportunities.

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Big Cartel Review (2023): All the Pros and Cons

Ecommerce Platforms

Another plus is mobile optimization. Your customers need to be able to view your website and explore its pages no matter where they’re visiting from, which is why all of Big Cartel’s themes are completely mobile responsive. However, extra content isn’t transferred onto the new style.

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Order cancellation emails: a guide for ecommerce success in 2023

Omnisend

Master the art of crafting these emails to achieve ecommerce success. Include phone numbers, email addresses, and live chat links to support further communications. Optimize your email for mobile. Ensure your email is mobile-responsive as many customers access their emails on smartphones. Use a courteous tone.