article thumbnail

21 Field-Tested Strategies to Increase Live Chat eCommerce Conversions

Inflow Insights

You know that live chat is helpful for the customer experience on your eCommerce site…but does your live chat increase conversions ? We’ve noticed that many eCommerce companies are hopeful that the resources they put into live chat are helping to increase sales. Does live chat increase eCommerce conversions?

article thumbnail

7 Targeted Retail Strategies for Revenue Growth and Margin Improvement

Retail TouchPoints

There’s an art and science to using customer data to capture shopping behaviors and trends and activating that data along with the right shopping features. While most retailers offer live chat on their websites, only 48% offer live chat in the cart — a critical step in conversion.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Best Zendesk Alternatives (Mar 2021) – Which are The Best Solutions?

Ecommerce Platforms

One of the biggest brands in the world for helpdesk technology, Zendesk holds around 72% of the current market , as well as 15% of the live chat market too. Zendesk is s full helpdesk and live chat solution designed to help companies manage better customer service. Help Scout. LiveAngent.

Live Chat 104
article thumbnail

Printful vs Redbubble (Nov 2020): Which Is Better?

Ecommerce Platforms

You'll be pleased to hear that Redbubble accepts various media and art types, so feel free to get those creative juices flowing! Here are a few other (average) base costs for Printful items: Wall art: Between $7 and $30. If you want to sell wall art, the cost varies between $14 and $30 depending on the print and card type.

article thumbnail

Best Help Desk Software for Small Business

Ecommerce Platforms

HubSpot’s state-of-the-art technology comes with a free CRM built-in, so you can track evolving relationships with customers, and personalize interactions with your clients. As customers become increasingly reliant on live chat as a way to ask questions of companies, LiveChat can be an excellent way to improve customer satisfaction.

article thumbnail

Best Website Builder for Artists in 2022

Ecommerce Platforms

If you want to showcase your art online, the best website builder for artists is the best way to get started. With Wix, professionals can access a variety of templates to bring their site to life, and even use the AI builder as a tool for helping them design a solution ideal for art creators. Squarespace. Lots of sales opportunities.

article thumbnail

E-commerce Outsourcing India: Cynergy BPO – 24/7 Omnichannel Support – The New Gold Standard in Retail

365 Retail

This necessitates that retailers not only showcase their products online but also provide comprehensive support at all times, through any channel — whether that be phone, live chat, email, in-app messaging, IVR, or social media.