Omnisend

DECEMBER 15, 2020

However, providing exceptional customer service isn’t about the number of channels but the quality of customer service across them —and omnichannel customer support can help do that. Learn how to make your touchpoints consistent, well-designed, and connected to provide a completely seamless experience.

Omnichannel 148

Omnichannel Live Chat Customer Social Media 148

Retail TouchPoints

AUGUST 24, 2022

Use the data you have to your advantage. The workers can see firsthand that the promotion is successful, but without diligent recordkeeping and analysis, the answer of how successful is largely qualitative. He has more than 20 years of experience focusing on driving global online commerce across B2B and B2C channels.

Payment Services 289

Payment Services eCommerce Shipping Costs Shipping 289

Optimizely

FEBRUARY 8, 2018

Get a better handle on multi-channel marketing attribution for your own brand and you’ll see huge improvements in how you define the true ROI of your marketing activities. Centralize your marketing data. The first step to achieving multi-channel marketing attribution is to unify all of your customer data in one place.

Multi-channel 186

Multi-channel Channel Marketing B2C 186

Optimizely

MAY 15, 2018

That’s why we’ve picked out the IRCE sessions that are must-sees for any B2C marketer, whether you’re focused on merchandising, marketplaces, omnichannel, design, or search. How to Stay on Top of Operations when Selling Everywhere. Here are the sessions you absolutely have to attend at IRCE 2018. Tuesday: June 05. Thursday: June 07.

Internet Retail 321

Internet Retail Magazine Customer Retention Online Retail 321

Ecommerce Platforms

JANUARY 12, 2021

NetSuite groups data sets into expandable interfaces known as “portlets”. Like KPIs, Metrics and Scorecards, revenue, customer data, or invoice-related data. You can customize the calculations and relevant data sets to display or use NetSuite’s preset formats.

Payment Services 118

Payment Services Merchant Services Shipping Costs Payments 118

Optimizely

DECEMBER 5, 2017

As your customers move through their unique lifecycle stages, your ecommerce brand should engage with them at each step of the way. In our recent study , we found that customer lifecycle marketing is not a focus for most B2C marketers. Your customers may take fewer or more steps, depending on your product and market.

eCommerce 150

eCommerce B2C eCommerce Marketing Channel 150

Optimizely

AUGUST 9, 2018

The Customer Is the Center of Everything. “We The challenge is how to convey that understanding of what your product does to the consumer on the other side of the keyboard.” For many B2C brands, the customer is the center of the world. Unfortunately, omnichannel remains a struggle for many B2C brands.

Shipping Costs 150

Shipping Costs Omnichannel B2C eCommerce Marketing 150

ChannelAdvisor

MARCH 10, 2022

More customer data from direct interaction with consumers . While marketplaces help brands find new customers and better curate experiences, they may also require additional marketing, warehouse storage fees, fulfillment and additional work. How to Win on Amazon. Larger margins due to eliminating intermediaries .

Multichannel 109

Multichannel Channel Shipping Costs Drop Ship 109

GetElastic

SEPTEMBER 2, 2021

I will explore some of these areas and provide some recommendations for how to get the account team, marketing team and eCommerce team aligned. Humans are creatures of habit and as an account manager you can add value to your customer by learning how to operate inside of the digital buying experience. Read the Guide.

B2B 141

B2B Management eCommerce B2C 141

ChannelAdvisor

MARCH 10, 2022

More customer data from direct interaction with consumers . While marketplaces help brands find new customers and better curate experiences, they may also require additional marketing, warehouse storage fees, fulfillment and additional work. How to Win on Amazon. Larger margins due to eliminating intermediaries .

Multichannel 98

Multichannel Channel Shipping Costs Drop Ship 98

Optimizely

JUNE 20, 2019

Data-driven product recommendations are an incredibly effective way to turn one-time-buyers into loyal customers , while increasing average order value. Learn how you can build the perfect product recommendation campaign to encourage customers to visit your site again and make another purchase.

Recommendation 150

Recommendation X-cart Shopping Carts B2C 150

Optimizely

NOVEMBER 23, 2017

As a B2C marketer, this should worry you. By immediately offering a discount to new customers, you devalue your products, hurt your margins, and condition buyers to expect a discount every time they buy. Learn how to show buyers the value of opting in without ever offering a product discount. Be the first to know.

Shipping Costs 150

Shipping Costs B2C Travel Customer Loyalty 150

Optimizely

JANUARY 31, 2019

They’re a great way to gain more sales and build a group of more valuable, loyal customers. Here’s how to add brand fan campaigns to your marketing strategy. How can you tell? To do this, you first need to create a segment in your B2C CRM for brand fans. What is a brand fan campaign?

B2C 37

B2C Social Media Online Retail Apparel 37

Groove

NOVEMBER 25, 2019

This has allowed HubSpot to expand its service offerings - keeping its customers, and their customers, as the main focus. HubSpot can help B2B and B2C marketing strategy with three main tools: Marketing Hub, Sales Hub, and Service Hub. HubSpot Tools. Each can be used separately, but they are most powerful when used together.

BigCommerce 312

BigCommerce B2B eCommerce Marketing 312

RETAIL MANAGEMENT SOFTWARE

MAY 24, 2022

This is the time for retailers to look at where they stand and decide how to optimize all of these changes to be in the best position possible to retain customers and be ready to pivot to more digital and customer-friendly experiences. You can use it to personalize the omnichannel customer experience accurately.

Payment Services 81

Payment Services Small Business Retail Marketing Retail 81

GetElastic

MAY 16, 2019

As distributors and manufacturers of all makes and sizes convened in Chicago for the annual B2B Online conference they were determined to solve for their most pressing challenge – how to transform their organizations for the digital era. Pay-per-use for large expensive products is becoming the new norm.

B2B 119

B2B Merchant Services Multi-channel B2C 119

BigCommerce

FEBRUARY 2, 2018

Continue on to learn how to evaluate your list of business ideas to better understand what is realistic, feasible and market-ready. FAQs About Selling Online: How do you sell products online? Choose which platforms to sell on such as your own online store, Amazon, eBay, Facebook and other sites customers buy from.

Merchant Services 419

Merchant Services Payment Services Beauty and Health Payments 419

Optimizely

JANUARY 25, 2018

One crucial word: data. If you’ve been working in B2C marketing for a while, we’re sure you’ve come across this situation: you want to run a marketing campaign with a 10% discount to tempt back customers who haven’t shopped with you in a while. Make data-driven decisions. What you need to become is empowered.

B2C 199

B2C Marketing Channel eCommerce Marketing 199

Ecommerce Platforms

FEBRUARY 23, 2021

With WooCommerce, a small business can easily scale into an enterprise with a simple website builder, one-click refunds that give customers access to their cash quickly, and more. Because this is a plugin, and WordPress has plenty of add-ons to explore, there’s a lot of opportunity for customization. Customer data reports.

eCommerce Platforms 118

eCommerce Platforms Merchant Services Shipping Costs eCommerce 118

Kibo

MAY 20, 2014

Seamlessly connecting your front-end and OMS in real-time, our flexible, cost-effective APIs allow you to enter data once and enjoy a real-time, unified view of product information, inventory, orders, customer data, promotions, appeasements and more—all accessible via any connected device. Here’s how it works.

White Paper 62

White Paper B2B Shipping Costs B2C 62

Onilab User Guides

FEBRUARY 15, 2019

Yesterday was the last day of Magento Live Australia 2019 – a huge event that unites Magento innovators and partners to discuss the latest e-commerce trends and share actionable tips on how to make Magento stores more powerful and converting than ever. Full Venia B2C theme; Payment request API integration; B2B theme; GraphQL.

Magento 53

Magento eCommerce Mobile eCommerce B2B 53

Omnisend

JANUARY 10, 2024

A WordPress development agency puts together a team of developers, coders, design experts, and testers to customize your WordPress website and launch it within a fixed timeline. Services offered: Site speed optimization Plugin customization New WordPress site development Funnel setup Notable projects: Not specified 11.

Web Design 78

Web Design Shipping Costs SEO Beauty and Health 78

SellBrite

JUNE 7, 2017

Here’s how to ace your loyalty program: Personalize – As our ability to hone in on relevant customer data increases, so does our ability to market targeted offers to customers. More and more, customers expect all brands to know what they like and to send them offers that are of value to them.

Customer Loyalty 161

Customer Loyalty Social Media Customer Customer Retention 161

Optimizely

FEBRUARY 6, 2018

This true story is one of many examples of personalized marketing failure , or how to really annoy your customers by suggesting products based on vague demographical data such as gender or age. Personalized marketing isn’t just about effectively targeting your potential customers — it directly impacts your bottom line.

Marketing 277

Marketing B2C Customer Data Channel 277

Kibo

OCTOBER 5, 2021

McKinsey notes that when grocery companies successfully delivered personalized interactions to a large segment of their customers, they achieved a 1-2% lift in sales. This lift was even higher for other retailers, with increases driving higher loyalty and share-of-wallet among existing customers.

eCommerce 62

eCommerce B2C B2B Omnichannel 62

Optimizely

NOVEMBER 21, 2017

As you map your marketing to the customer lifecycle , you’ll find that there are obvious triggers to easily personalize the experience to each individual buyer. We recommend, at a minimum, these 7 critical campaigns every B2C marketer should automatically send to buyers: Welcome Series. Loyal Customer Campaign. Cart Abandonment.

eCommerce 150

eCommerce B2C Recommendation Subscription 150

Kibo

NOVEMBER 1, 2021

It represents the new normal in how B2B and B2C consumers research, purchase, and acquire products. The shopping journey for a B2B customer typically tends to be more complex, involve larger-ticket items, and take longer to complete than a B2C purchase. Omnichannel shopping isn’t just a passing trend.

Omnichannel 114

Omnichannel Management Multichannel B2C 114

Optimizely

OCTOBER 19, 2017

If a customer ignores all your emails, hasn’t visited your site, and hasn’t made another purchase, it’s clearly time to intervene. As a B2C marketer, it’s your job to keep all of your buyers happy and excited about your newest products. That means keeping them engaged with your brand at all times. Track engagement over time.

Customer 306

Customer Channel B2C Omnichannel 306

Optimizely

NOVEMBER 27, 2018

Deep personalization in ecommerce relies on a combination of dynamic segmentation , smart product recommendations , triggers based on customer behavior, and much more. With customer data powering your B2C marketing, you can drive far higher conversion rates for your email marketing and much higher revenue.

Customer Data 366

Customer Data B2C Subscription Channel 366

Fabric

NOVEMBER 2, 2023

Enterprise e-commerce platforms can help businesses comply with the Payment Card Industry Data Security Standard (PCI DSS). Completed by an independent auditor, it covers internal controls for security, confidentiality, processing integrity, privacy, and availability of customer data.

eCommerce Platforms 130

eCommerce Platforms eCommerce Payment Services Merchant Services 130

BigCommerce

FEBRUARY 13, 2018

Generally, there are six main models of ecommerce that businesses can be categorized into: B2C. Business-to-Consumer (B2C). B2C ecommerce ecompasses transcations made between a business and a consumer. It went on to turn into a major B2B, C2C, and B2C platform that’s still widely used today. Types of Ecommerce.

eCommerce 417

eCommerce Payment Services Small Business Retail Shipping Costs 417

Ecommerce Platforms

AUGUST 9, 2021

However, if you don't have the know-how to do this, you can use one of Opayo's partners to help you with that. Adyen proudly enables businesses of all types to accept and process payments, including B2C subscriptions, B2B deals, over-the-phone payments, and in-app and mobile payments.

Merchant Services 203

Merchant Services Payment Services Payments Shopify 203

Optimizely

JULY 17, 2018

As a marketer, you understand why you’re collecting the data, but what are you doing with it? In fact, fewer than a quarter of marketers are extremely satisfied with their ability to use customer data to create more relevant experiences. And 54 percent of marketers are only using half of their customer data.

Marketing 170

Marketing Social Media Customer Data B2C 170

Optimizely

SEPTEMBER 6, 2018

In this case, that means sourcing information from your customer’s initial purchase, then using that customer data to drive targeted upsell and cross-sell marketing campaigns with recommended products to encourage a second purchase. (If If you’re not sure how to do this, using a B2C CRM is a great place to start.).

Customer Loyalty 332

Customer Loyalty B2C Recommendation Marketing 332

FastSpring

FEBRUARY 11, 2021

Unlike B2C, which is business to consumer sales, B2B sales focus on selling to businesses, not individual consumers. A company that sells bananas to individual customers is an example of B2C sales. B2B sales aren’t only typically higher in value than B2C sales, but often much more complex. B2C retail is an estimated $5.35

B2B 78

B2B B2C Supplies Social Media 78

Optimizely

DECEMBER 18, 2018

Or if you’re one of the many digital native brands following Amazon’s example and moving in-store, you’re used to collecting all kinds of ecommerce data and using this to power your marketing efforts. But you might be at a loss as to how to do this with a brick-and-mortar location. What is in-store data?

Marketing 225

Marketing Customer Loyalty POS Point of Sale 225

Ecommerce Platforms

OCTOBER 25, 2019

WePay's flexible API is now available for all manner of B2B, B2C, and P2P funding options. WePay aimed to offer a unique experience in the payment processing market by putting its customers first. Additionally, the platform also offers compliance with KYC, PCI, and OFAC to help keep customer data safe too.

Merchant Services 80

Merchant Services Payment Services Payments POS 80