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Expanding Global Commerce: ESW Cartridge for B2C Commerce Launches on Salesforce AppExchange

ESW

Since 2019, ESW and SalesForce Commerce Cloud (SFCC) have worked together to propel the world’s best-loved brands into new markets with industry-leading solutions that grow business and create exceptional customer experiences. Branded customer portals let shoppers self-serve and track their orders and returns.

B2C 78
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How chatbots can optimize customer experience (CX)

GetElastic

Whether your business is B2B or B2C, there are many ways in which chatbots can improve your total customer experience. From answering customer questions, to recommending products, to improving efficiencies in the sales funnel, chatbots are a growing tech trend that will soon become a staple in business operations.

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Why Retailers’ Obsession with Conversion is Keeping Them from…Converting

Retail TouchPoints

Unfortunately, like many seemingly good ideas, while this approach might drive a few more completed purchases, it fails at the bigger picture metrics that these retailers actually care about: revenue and profit. That’s because neither revenue nor profit is a function of conversion alone. B2B or B2C? Member or non-member?

Payments 253
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An In-Depth Guide to Subscription Billing Platforms (+ 5 Options)

FastSpring

Most subscription billing platforms let you: Automate invoicing and payments. Customize and manage one or more subscription and trial models. Provide a self-service portal to customers so they can manage their accounts (including payment information, seats, and more). Automated invoices and customer notifications.

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ESW Named As Shopware Gold Technology Partner

ESW

Stefan Hamann, Shopware CEO, commented: “We’re very happy to have ESW on board as a partner sharing the same mission to create unforgettable shopping experiences to help merchants achieve their goals and reap the benefits of a wider margin and increased revenue powered by new DTC and global trading opportunities.”

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9 Crucial Headless Commerce Trends to Watch In 2023

GetElastic

Mobile-first Strategy A mobile-first strategy is becoming increasingly important, regardless of your industry, in order to maximize both ease of use for your customers and revenue for your brand. eCommerce Microservices Overall eCommerce revenues are expected to reach $7.5 trillion by 2025.

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Understanding eCommerce Business Models: A Guide

Wiser

The Fundamentals of eCommerce Business Models An eCommerce business model is a strategic business plan, outlining how an online business will generate revenue, identify the targeted customer segment, and deliver value to said customers. For example, Amazon and eBay.