Kibo

AUGUST 23, 2022

When evaluating eCommerce technologies, customer expectation management needs to stay top of mind. Hear from our guest speaker, Forrester Principal Analyst Emily Pfeiffer, and Alexis Hail, Senior Director at Kibo, on leveraging your commerce platform and order management system to meet customer expectations.

Customer Loyalty 62

Customer Loyalty Technology Webinar Customer 62

Forrester eCommerce

APRIL 9, 2019

I’m excited to share that our evaluation of loyalty technology providers — The Forrester Wave™: Loyalty Technology Platforms, Q2 2019 — is now live.

Technology 316

Technology Customer Loyalty B2C Marketing 316

Optimizely

MARCH 7, 2019

When you think of your role as a B2C marketer, does “technologist” immediately come to mind as a description? These days it’s easy to feel a bit too reliant on your marketing technology. This technology relies on the human element to succeed, and that’s where your role as a technologist comes into play. If it doesn’t, it should.

B2C 170

B2C Marketing Technology Customer Loyalty 170

Optimizely

JANUARY 11, 2018

Most B2C marketers think they already know everything about email segmentation. But segmentation can be much more than just static email lists of your customers. Dynamic customer segmentation can significantly outperform a traditional email segment. A few segments to try. Major benefits for marketers.

Customer 334

Customer B2C Customer Data Improvements 334

Retail TouchPoints

AUGUST 24, 2023

Preserving customer trust and privacy should be top-of-mind for retailers looking to make generative AI a bigger part of their holiday shopping strategy. Brands seeking to use this technology have an opportunity to engage customers, communicating the presence of generative AI in the consumer experience and where and when it is used.

Toys 227

Toys B2C Social Media Accessories 227

Retail TouchPoints

OCTOBER 5, 2021

By enabling customers to message in-store associates while they shop online, conversational commerce gives customers an enhanced customer service experience and the confidence they need to buy online. Customer service is an integral part of the omnichannel experience equation that should not be forgotten or neglected.

Omnichannel 240

Omnichannel Customer Loyalty B2C B2B 240

Retail TouchPoints

AUGUST 7, 2023

While company web stores are essential, digital marketplaces take simple sales to the next level by offering businesses more opportunities to engage with customers. With a B2B or B2C marketplace, you benefit from an ecosystem of buyers and sellers. T-Mobile, for example, offers Netflix along with connectivity services, all in one bill.

Subscription 218

Subscription B2B Mobile Customer Experience 218

Wiser

OCTOBER 11, 2023

B2C (Business-to-Consumer): This is the most common model where businesses sell products or services directly to consumers. If you aim for quick expansion and high profitability, a B2C model with aggressive digital marketing strategies might serve you well. For example, Amazon and eBay.

Payment Services 148

Payment Services Shipping Costs eCommerce Drop Ship 148

Groove

MARCH 24, 2022

Agencies have access to innovative technology that makes it easier for your business to do business. Benefit from B2B and B2C functionality and a fully customizable design with our BigCommerce Website Design service. Whether you’re selling B2B or B2C, BigCommerce accommodates your workflow.

BigCommerce 195

BigCommerce B2C eCommerce Marketing B2B 195

Optimizely

APRIL 11, 2019

With Zam, you’re able to guide the shopper journey, improve customer service, and sustain customer loyalty. In this product demo, we share how our B2C CRM platform gives brands an unfair advantage, offering prescriptive guidance powered by a personalized AI engine. …and much more. rsonal interactions.

Demo 34

Demo B2C Customer Loyalty Customer Data 34

Forrester eCommerce

AUGUST 16, 2023

Does your brand employ a loyalty services provider in addition to a loyalty technology provider? Brands continue to increase spend on loyalty technology and programs, but they often don’t tie their loyalty initiatives to broader corporate goals, negatively impacting their success.

Improvements 349

Improvements Technology Blog Customer Loyalty 349

Kibo

SEPTEMBER 30, 2022

Whether inflation is set to come down or remain high for the foreseeable future, B2B companies should continue to invest in technology that will transform their business, helping them drive success long-term. Why B2B companies should continue to invest in eCommerce technology during an economic downturn. How Kibo eCommerce can help.

B2B 71

B2B B2C Multi-channel eCommerce 71

GetElastic

MAY 13, 2019

B2B ecommerce experiences must be aware of and support a wide array of personas that simply don’t exist in the B2C world. Personalization takes on a different feel than B2C, but the outcomes of customer loyalty and customer lifetime value are the same. Transform B2B commerce using proven B2C principles.

B2B 151

B2B B2C Channel Customer Loyalty 151

Smile.io

MARCH 8, 2024

Each one of those users is a potential customer.    Another important factor is technology. Tech has developed in nearly every area, from call center systems technology to more sophisticated mobile devices. Loyalty & Reward Program Insights from Smile.io With smartphone subscriptions reaching 6.4

Social Media 71

Social Media Customer Loyalty Customer Retention eCommerce 71

Forrester eCommerce

OCTOBER 3, 2022

And specifically for marketers, the status quo often makes working smart impossible — functional silos inhibit internal efficiencies and negatively impact the overall customer experience. Some of today’s biggest marketing silos are technology-based — different platforms for different functions. Let’s […].

Customer Experience 370

Customer Experience Technology Marketing Customer 370

RTP blog

APRIL 9, 2018

These investments speak to Nordstrom’s commitment of providing superior service through the omnichannel and personalization capabilities these technologies bring to the table. This is why Nordstrom’s recent acquisitions of BevyUp and MessageYes are intriguing.

Customer Experience 150

Customer Experience Customer Omnichannel eCommerce 150

Pivotree Blog

JULY 5, 2023

“The tire distribution industry has seen significant shifts in recent years, including the emergence of private label tires, and advanced use of data, analytics and technology logistics,” said Denis Gallagher, Vice President IT, Groupe Touchette.

B2B 52

B2B Customer B2C Supplies 52

GetElastic

SEPTEMBER 15, 2021

B2B companies are implementing new strategies to adapt to the changing consumer needs and take advantage of a growing online customer base, characterized by new loyalty programs, deep personalization options, and AI-based features. However, it is important that B2B organizations do not become trapped in a B2C personalization mindset.

B2B 146

B2B eCommerce Customer SEO 146

Optimizely

AUGUST 9, 2018

Some traditional retailers and CPG brands have begun to adopt new technologies and realize the full potential of ecommerce and direct-to-consumer. For many B2C brands, the customer is the center of the world. But despite this, many brands make a lot of assumptions about what their customers want and need.

Shipping Costs 150

Shipping Costs Omnichannel B2C eCommerce Marketing 150

GetElastic

OCTOBER 21, 2022

This is a comprehensive list of top eCommerce experts and influencers with expertise in search engine optimization, branding, digital marketing and growth, digital commerce transformations , B2B eCommerce , and digital commerce technology. Digital Commerce Technology Experts. itok=NKOQLXM0","video_url":"[link] Video (Responsive)."]}.

eCommerce 113

eCommerce B2B Social Media Multi-channel 113

Forrester eCommerce

OCTOBER 25, 2022

However, there will be bright spots for these emerging technologies. In the face of economic slowdown, Forrester predicts a winter season for metaverse and NFTs that will chill the market. Learn more.

Marketing 195

Marketing Technology Customer Loyalty B2C 195

GetElastic

DECEMBER 9, 2020

This makes it more important than ever for both B2B and B2C businesses to invest in digital commerce and diversify their go-to-market strategies. Many of these channels cater to B2C companies however, so it’s important you evaluate what solutions and channels will be the best fit for your business. Enterprise Marketplaces.

Payment Services 113

Payment Services Payments B2B B2C 113

365 Retail

MARCH 8, 2023

Market research firm Forrester predicts a fifth of B2C brands in China will use digital idols to improve consumers’ shopping experiences in 2023. The post Top 5 China Ecommerce trends to watch in 2023 appeared first on 365 RETAIL | Retail Technology News. AI-idols are set to become more commonplace in the year ahead.

eCommerce 70

eCommerce Outdoor eCommerce Marketing Hobbies 70

Optimizely

JUNE 20, 2019

To make these marketing campaigns really effective, you need to be able to stitch together the entire history of a customer’s interactions with your brand using identity resolution technology. And the more customer data you are collecting and analyzing, the better. Make dynamic product recommendations.

Recommendation 150

Recommendation X-cart Shopping Carts B2C 150

Kibo

JULY 2, 2014

From Simone Biles and Petco’s CEO Ron Coughlin to Kibo’s own Head of Partnerships & Alliances, Ava… B2C Commerce Kibo Recognized in 2022 Gartner® Market Guide for Retail Distributed Order Management Systems We’re excited to announce that Kibo was recognized in the 2022 Gartner Market Guide for Retail Distributed Order Management Systems.

Shipping Costs 62

Shipping Costs B2C B2B Shopping Carts 62

Optimizely

FEBRUARY 13, 2018

But in the world of B2C marketing, many aren’t yet using integrations to their full potential. All of these solutions are completely siloed from one another, making it difficult for marketers to see a full picture of their customers. That’s why integrations are the key technology that will power B2C marketing in 2018.

B2C 170

B2C Marketing Customer Data eCommerce Platforms 170

Optimizely

JUNE 29, 2017

Because of their focus on everyday products they had no trouble acquiring new customers, but they hadn’t found the key to generating loyalty. knew that in order to elevate their marketing and increase their repeat purchase rate, they needed more than their existing email marketing technology. The marketers at Manillo.dk

B2C 150

B2C Accessories Channel eCommerce Marketing 150

Ecommerce Platforms

APRIL 3, 2020

While it’s easy to assume that the age of online stores is focused strictly on the B2C marketplace, the truth is actually that B2B companies are gaining steam too. That’s more than 6 times the value of B2C ecommerce. There are a lot of factors that overlap between B2C and B2B selling. trillion (as of 2019).

eCommerce Platforms 160

eCommerce Platforms B2B Payment Services Shipping Costs 160

Kibo

JUNE 18, 2014

How Retailers Are Increasing Foot Traffic in an Omni-Channel Retail World Given the accelerating pace of technology innovation, consumers have more purchasing options than ever before — in-store, online, mobile, overnight shipping and ship-from-store, to name a few. And with these options, retailers are facing new challenges each day.

Channel 62

Channel Retail B2B B2C 62

Kibo

MAY 20, 2014

Kibo is putting an end to that with its Perfect Sync technology. Our Perfect Sync technology represents a key differentiator in providing a flexible, streamlined solution for online and offline retail fulfillment. And that requires great communication. This is the natural next step toward enabling seamless omni-channel retail commerce.”

White Paper 62

White Paper B2B Shipping Costs B2C 62

Kibo

JUNE 20, 2014

From Simone Biles and Petco’s CEO Ron Coughlin to Kibo’s own Head of Partnerships & Alliances, Ava… B2C Commerce Kibo Recognized in 2022 Gartner® Market Guide for Retail Distributed Order Management Systems We’re excited to announce that Kibo was recognized in the 2022 Gartner Market Guide for Retail Distributed Order Management Systems.

Fulfillment 62

Fulfillment Customer B2B B2C 62

Ecommerce Platforms

SEPTEMBER 16, 2019

The Keyword planner helps you make good strides for your B2C website. For B2C setups, you can never go wrong with it's blogging functionality. Customer Loyalty Program. This is one of the most common ways to maintain repeated customers. Many thanks to the cumulative progression in technology and shopping trends.

eCommerce 172

eCommerce Merchant Services Payment Services Shipping Costs 172

Omnisend

JANUARY 8, 2024

However, you still need to learn how to retain these repeat customers. You can send post-purchase emails and drip campaigns based on customer data and behavior. These timely emails make customers feel valued, understood, and appreciated. In the B2C ecommerce space, it’s $68 per customer.

Customer 88

Customer Customer Retention Social Media X-cart 88

Kibo

JUNE 6, 2014

From Simone Biles and Petco’s CEO Ron Coughlin to Kibo’s own Head of Partnerships & Alliances, Ava… B2C Commerce Kibo Recognized in 2022 Gartner® Market Guide for Retail Distributed Order Management Systems We’re excited to announce that Kibo was recognized in the 2022 Gartner Market Guide for Retail Distributed Order Management Systems.

Improvements 62

Improvements B2B B2C Webinar 62

GetElastic

FEBRUARY 26, 2019

Zak Edwards, MD at Prezzybox.com explains that auto-replenishment technology really could work to provide a faultless in-store experience for consumers. “On The above certainly indicates that consumers have a thirst for automation across everyday tasks and chores, but how can retailer tap into this new, technology savvy customer?

Retail 141

Retail Subscription Technology Magazine 141

Kibo

MAY 19, 2014

Why Customer Care Will Win the Sale Consumers are largely motivated by one thing: Price. And with the proliferation of omnichannel technology in the retail space , today’s shopper can easily access product information anytime, anywhere, making it easier than ever to find the best deals.

Customer 62

Customer Multi-channel B2B Omnichannel 62

Kibo

JULY 9, 2014

From Simone Biles and Petco’s CEO Ron Coughlin to Kibo’s own Head of Partnerships & Alliances, Ava… B2C Commerce Kibo Recognized in 2022 Gartner® Market Guide for Retail Distributed Order Management Systems We’re excited to announce that Kibo was recognized in the 2022 Gartner Market Guide for Retail Distributed Order Management Systems.

B2C 62

B2C B2B Shipping Costs Webinar 62