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Petco Unleashes Rover.com to Offer Additional Services

Retail TouchPoints

Founded in 2011 in Seattle, Rover has connected pet owners to millions of service bookings and features the Rover Guarantee, 24/7 support, vet consultations and GPS walk mapping. Additionally, members of Petco’s Vital Care health and wellness program will be eligible for a $20 discount beginning in spring 2022.

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Jewelry Retailers: Prepare Your Curbs, not Your Cases, for 2021

Retail TouchPoints

But behind the numbers is a little-heralded success story, a story of nimble adjustments and the jewelry vertical’s embrace of digital and omnichannel initiatives to better serve customers. Why Multichannel for Jewelry Retailers? The only option if it wanted to remain in business was to become a pure ecommerce shop. Agility Pays Off.

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What is Omnichannel Marketing and How to Implement it for Your Ecommerce Store?

Smile.io

Whether you’re an experienced marketing professional or a one-person show running your first ecommerce store, you’ve probably heard of a little something called “omnichannel marketing”. What is omnichannel marketing? And this is what omnichannel marketing is all about. Omnichannel marketing vs. multichannel marketing?

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6 Trends that Point To a Holistic Approach to Ecommerce

Retail TouchPoints

The importance of omnichannel has been preached for years, yet most ecommerce entrepreneurs are stuck in multichannel mode. This is true omnichannel. Thriving in 2021 will require shifting away from the purchase-focus of multichannel to the customer-centric mindset of omnichannel. 1: The Customer is the Channel.

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Distribution and Wholesale Seek Retail Skillset to Gain Competitive Edge

365 Retail

Embracing an omnichannel approach which allows for a positive customer journey is increasingly being adopted by distributors and wholesalers, who are moving to utilise interim retail resource to create competitive advantage. Regardless, the website isn’t just a direct selling channel, nor is it just a shop window either.

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The Omnichannel Retailer – Omni-2000 Research – EP001

OrderDynamics

The Omnichannel Retailer – Omni-2000 Research – EP001. In the opening episode of The Omnichannel Retailer Podcast Charles Dimov and Carla van Deventer delve into the Omni-2000 research. The Omnichannel Retailer. Carla : Hi, and welcome to the very first episode of The Omnichannel Retailer.

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The Definitive Guide to Selling on Amazon

BigCommerce

This book’s headline, Definitive Guide, is the only possible way to describe what you will find in the subsequent chapters. Here are some things you’ll find throughout the book. Take This Book With You. This is actually the second publishing for this book – an updated version for 2018. That’s a lot to read on a screen.