Case Study, Customer Loyalty, Fashion and Shipping

Iconic US Fashion Brand

ESW

JUNE 1, 2023

ESW Case Study ICONIC US FASHION BRAND. CONQUERING DTC IN CANADA This world-famous fashion house had a wholesale arm in Canada that sold exclusively to local retailers.

Fashion

Fashion Shipping Costs Merchant Services Omnichannel

Rewards Case Study: Indigo’s plum PLUS Rewards

Smile.io

OCTOBER 18, 2019

Indigo introduced many enhancements to their former plum rewards program including free shipping, discounts, and VIP access to exclusive events. Will this program revamp keep Indigo’s customers turning to the next page or have them shutting the cover for good? Understanding what your customers want is the first chapter.

Books

Books Shipping Costs Subscription Shipping

Top 10 Customer Loyalty Programs of 2023

Smile.io

JANUARY 30, 2024

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following.

Customer Loyalty

Customer Loyalty Customer Jewelry Social Media

Webinars

Turn Payments Into Personalization: Unlock the Value of Transaction Data

The Pragmatic Path to Composability: Adapting to the Future through Modularity

MORE WEBINARS

Conversion Optimization: 4 Ways to Optimize Your Product Pages

UpSellIt

MARCH 3, 2023

Fashion brands can suggest items that “complete the look” to help build outfits. Abandonment Recommendations If your ecommerce store has existing offers such as free shipping, you can leverage this messaging alongside the recommendations to further incentivize shoppers to stay on-site. Here’s how you achieve it.

Conversion Optimization

Conversion Optimization Recommendation Shipping Costs Clothing

Conversion Optimization: 4 Ways to Optimize Your Product Pages

UpSellIt

MARCH 3, 2023

Fashion brands can suggest items that “complete the look” to help build outfits. Abandonment Recommendations If your ecommerce store has existing offers such as free shipping, you can leverage this messaging alongside the recommendations to further incentivize shoppers to stay on-site. Here’s how you achieve it.

Conversion Optimization

Conversion Optimization Recommendation Shipping Costs Clothing

Should Your Loyalty Program Offer Transactional or Experiential Rewards?

Smile.io

AUGUST 2, 2023

Transactional rewards 💳 Transactional rewards are financial incentives that customers can use to save money on future purchases. From free shipping to dollars off, these rewards are extremely common in customer loyalty programs, and are quite popular with many types of shoppers. 💲 Smile.io

Shipping Costs

Shipping Costs Events Social Media Fashion

Top 10 Customer Loyalty Programs of 2021

Smile.io

DECEMBER 14, 2021

It’s time to announce the top customer loyalty programs of the year! Top 10 Customer Loyalty Programs of 2020 It’s that time of year again – time to take a look at the brands that made beinga customer in 2020 not just a tolerable experience, but a rewarding one. Best Buy Best Buy Totaltech explainer page.

Customer Loyalty

Customer Loyalty Customer Shipping Costs Outdoor

Why Large Rewards Programs Failed and What You Can Learn From Them

Smile.io

APRIL 13, 2022

A few small slip-ups may land you in your customers’ bad books, and as large companies like Old Navy, Dillard’s, and Air Miles can tell you, no company is too large to have their customer experience go from good to bad as a result of their rewards program.

Shipping Costs

Shipping Costs Department Stores Payment Services Customer

5 Retail Email Campaign Ideas to Boost Sales and Customer Engagement

Email Audience

JUNE 30, 2021

They work for luxury, fashion retail, and just about any other retail type. If you have testimonials for your products, see them as case studies. In the copy they even say “life’s busy and we all get distracted” The visuals show what is in your cart and customers can jump back into the sales experience.

Customer

Customer Retail Shipping Costs Events

5 Loyalty Program Examples in the Fashion Industry

Smile.io

FEBRUARY 16, 2023

When you look at the numbers, the fashion industry is an extremely attractive market to be in (pun fully intended). This is directly related to the fact that, as a society, we love to shop for fashion. With so much money being spent every year, the fashion industry is extremely competitive.

Fashion

Fashion Social Media Events Small Business Retail

How to Set Up an Ecommerce Loyalty Program to Improve Retention, Build Community and Drive 5X in Sales

BigCommerce

FEBRUARY 23, 2018

That’s what we’ll cover today, teaching you how to Implement a customer loyalty program that works for your brand. We’ll cover: What an ecommerce customer loyalty program is. The various components involved in building out a customer loyalty program. What is a Customer Loyalty Program?

Customer Loyalty

Customer Loyalty eCommerce Improvements Shipping Costs

Cross-Selling for Ecommerce: A Complete Guide

SellBrite

SEPTEMBER 17, 2019

This is especially effective if you offer free or flat-rate shipping because, while the customer is purchasing additional small items, they won’t cost more to ship. If you offer bundles in your online store, you can make them more effective by setting a minimum order for free shipping. When to cross-sell. Use visuals.

Shipping Costs

Shipping Costs eCommerce Toys Books

A Detailed (Step-By-Step) Look at Effective Ecommerce A/B Testing

BigCommerce

MAY 25, 2018

Two-day shipping. With an astonishing amount of choices available in just about every industry, Amazon and Netflix realize that generating customer loyalty is critical. A/B testing paves the way for that loyalty. Case studies that demonstrate previous CRO success. 1-click ordering. The list goes on and on.

eCommerce

eCommerce Shipping Costs Improvements Conversion Optimization

What an Effective Customer Loyalty Program Looks Like in 2019

ESW

MAY 7, 2019

That is, unless theys provide real value to customers. Customer loyalty is earned when brands leave customers not just satisfied, but excited. Loyalty programs can add to that special feeling when done correctly. What Does Customer Loyalty Mean These Days? Nordstrom’s Nordy Club.

Customer Loyalty

Customer Loyalty Customer Shipping Costs Beauty and Health

The 8 Tools and Strategies Proven to Acquire New Customers & Increase Customer Engagement

BigCommerce

DECEMBER 5, 2017

How is a sinking ship different from a failing ecommerce site? At least the captain can go down with their ship! You can’t – so you better do everything in your power to keep the customers coming. When to ask customers for reviews (and then how to use those!). Customer Acquisition Strategy Ideas + Examples.

Customer

Customer Live Chat Social Media BigCommerce

Online Retail Today

Iconic US Fashion Brand

Rewards Case Study: Indigo’s plum PLUS Rewards

Webinars

Trending Sources

Top 10 Customer Loyalty Programs of 2023

Webinars

Conversion Optimization: 4 Ways to Optimize Your Product Pages

Conversion Optimization: 4 Ways to Optimize Your Product Pages

Should Your Loyalty Program Offer Transactional or Experiential Rewards?

Top 10 Customer Loyalty Programs of 2021

Why Large Rewards Programs Failed and What You Can Learn From Them

5 Retail Email Campaign Ideas to Boost Sales and Customer Engagement

5 Loyalty Program Examples in the Fashion Industry

How to Set Up an Ecommerce Loyalty Program to Improve Retention, Build Community and Drive 5X in Sales

Cross-Selling for Ecommerce: A Complete Guide

A Detailed (Step-By-Step) Look at Effective Ecommerce A/B Testing

What an Effective Customer Loyalty Program Looks Like in 2019

The 8 Tools and Strategies Proven to Acquire New Customers & Increase Customer Engagement

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