Iconic US Fashion Brand
ESW
JUNE 1, 2023
ESW Case Study ICONIC US FASHION BRAND. CONQUERING DTC IN CANADA This world-famous fashion house had a wholesale arm in Canada that sold exclusively to local retailers.
How NFTs Can Fight Fraud and Increase Customer Loyalty
Omnisend
JUNE 14, 2021
Depending on what kind of information the store makes available, the customer would also be able to see other information for those sneakers—where the materials were sourced, manufactured, handled, shipped, etc. In fact, it is estimated that by 2029 the total secondhand market will be nearly twice as large as the fast fashion industry.
Customer Loyalty 
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How Retailers Are Transforming Customer Experiences with Data & AI
Turn Payments Into Personalization: Unlock the Value of Transaction Data
Trending Sources
A Consumer Brands’ Guide to Understanding and Navigating Amazon’s Private Label Business
Retail TouchPoints
JUNE 9, 2021
The biggest corporate push has been in fashion, and it’s working: 75% of its private label brands are in fashion, and according to Amazon (see exhibit below), fashion private label sales account for 9% of its total fashion first-party (meaning direct or 1P) sales.
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Fashion retailers focus on flexible services to boost sales and drive long-term loyalty, research by parcelLab reveals
365 Retail
APRIL 28, 2021
Fashion brands are pivoting to offer new, value-add delivery services and improved post-purchase experiences to enhance sales, encourage customer loyalty and protect margins, the latest data from parcelLab , the leading operations experience platform, reveals.
How to Build a Customer Base with a Great Post-purchase CX Strategy
lateshipment
FEBRUARY 3, 2023
Why Prioritizing Acquisition over Retention May Not Be the Best Move to Make When It Comes to Building a Customer Base ‘X’ is an e-commerce company that deals with fast fashion and focuses only on acquiring new customers through heavy discounting and advertising. Still not convinced? Why, you ask? Here’s why.
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Off-Price Retail: A Double-Edged Tool For Brands With Excess Inventory Needs
Retail TouchPoints
JULY 20, 2020
From supply chain disruptions to shifting seasonality and evolving fashion trends, a majority of America’s leading retail brands are constantly left with excess inventory that simply won’t sell. In today’s age, sustainable fashion matters. How Is Excess Inventory Optimized?
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Coupon or No Coupon: What Should Your Ecommerce Discount Strategy Be?
Optimizely
JULY 19, 2018
Not only is the repeat purchase at risk in these scenarios—so is customer loyalty. Do you really want to attract a customer base that shops only when there’s a sale involved? . Save for the odd one-off sale a year, the menswear fashion brand sticks to hooking new customers with their high-quality products.
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4 Ways Retailers can Leverage Generative AI to Drive Revenue and Productivity
Retail TouchPoints
JULY 10, 2023
Product data can also be used to train AI models that generate new designs for products based on data such as customer feedback, sales data and market trends. And because the models are trained on retailer data, the AI ensures the new designs generated are more appealing to customers and better suited to market demand.
4 Retail Resolutions to Help Businesses Become More Profitable
RetailMinded
JANUARY 10, 2024
In fact, this is a huge appeal to customers across the generations and has opportunities that appeal to many categories that include home decor, beauty and wellness, accessories and fashion, paper goods, pet products, kids and baby goods, and jewelry. Do you offer a multi-carrier shipping strategy? Why or why not?
Can Ecommerce Make You Rich? The Road to Ecommerce Riches
Shopping Signals
JANUARY 12, 2024
And Sophia Amoruso went from selling vintage fashion on eBay to creating the hugely popular Nasty Ga l brand. These schemes overlook the importance of brand building, customer satisfaction, and long-term business planning. – Building Customer Loyalty It’s not enough to just get customers to your site through marketing.
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What is Sustainability in Retail?
Wiser
MAY 30, 2023
Furthermore, by implementing more efficient logistics processes, such as consolidating shipments or utilizing transportation options with lower emissions, businesses can save on shipping costs and improve their bottom line. Reformation Reformation is an online fashion brand that specializes in eco-friendly clothing.
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Think Big, Act Small — Manageable Changes to Bolster Your Marketing Now
Retail TouchPoints
JANUARY 25, 2022
If shipping is delayed and orders are late, tell your customers. During a time when uncertainty is still heightened, customers appreciate the truth. And like most personal relationships, customer loyalty is built on trust. Quite simply, tell it like it is. If a best-seller can’t be restocked, explain why.
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The New Normal: CPG’s Return to the Customer
Retail TouchPoints
NOVEMBER 9, 2020
Today’s consumer wants to be put in the driver’s seat — and businesses that double down on providing value through flexible, personalized and innovative digital services will ultimately solidify future growth and customer loyalty. Without some sort of digital service, you risk shipping products that customers don’t need or want.
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From Retail to e-Tail: How to Launch an Ecommerce Website for Your Brick-and-Mortar
BigCommerce
AUGUST 17, 2018
Rohan Moore , founder and CEO of UK fashion company, Olive Clothing. Elli’s fashion company in the United States. Don’t just look at the price retailers are charging for their products, look at the total cost as well (tax + shipping charges + service fees). Determine your shipping costs.
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Ecommerce Customer Reviews: Why They’re Important and How to Design Them
ESW
JULY 12, 2023
Strengthens Customer Loyalty Posting all reviews – not just the positive ones – shows consumers a brand cares about their opinions, greatly enhancing customer loyalty and brand perception. They can also give insight into shipping and delivery times.
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Why Your Business Should Be Thinking About and Acting Sustainably
Omnisend
JULY 8, 2021
Carbon emissions result from shipping orders, manufacturing the products and packaging; it all adds up and contributes to climate change. Many are opting to shop online from businesses that provide sustainable packaging, products, and shipping. Increase Customer Loyalty. Reduce Shipping Times.
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The State of Ecommerce Customer Loyalty in 2023
Smile.io
FEBRUARY 2, 2024
In this loyalty report, we dig into the growth of ecommerce brands through key indicators such as Smile generated value, customer lifetime value (CLV), repeat customer rate, average order value (AOV), purchase frequency (PF), and loyalty ROI. Median Loyalty ROI by Industry. YoY growth. YoY, respectively.
Top Shopify Stores You Need to Follow for Inspiration
MagentoBrain
APRIL 11, 2023
Top 8 Shopify Clothing Stores for Fashion Enthusiasts Gymshark Gymshark is a UK-based fitness apparel brand that has gained immense popularity among fitness enthusiasts worldwide. They also offer a unique quiz that helps customers find the perfect shoe for their needs and preferences.
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52 How the Customer Experience is Powering the Fastest Growing Brands
Kissmetrics
MARCH 22, 2018
The experiences we read about in headlines are often grandiose and costly, like virtual fitting rooms and same-day shipping. In this guide, we’ll discuss different approaches for building a memorable customer experience and how successful brands are executing on these creative ideas. They want more than a product—they want community.
Top 10 Customer Loyalty Programs of 2023
Smile.io
JANUARY 30, 2024
Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following.
The rise of conflicted consumerism: Cost-of-living prompts UK shoppers to weigh up price versus principles in buying decisions
365 Retail
MAY 9, 2023
Despite this seeming paradox, it means retailers now need to cater for both polar ends of the conflicted shoppers’ value spectrum if they are going to win custom, loyalty and lifetime value.” 15% of ‘green’ Millennials were also choosing to buy denim, widely considered to be an environmentally poor fashion choice.
19 Profitable Ecommerce Business Ideas - For High Earnings
MagentoBrain
JUNE 8, 2023
Drop shipping Dropshipping is a popular e-commerce business model where you sell products through an online store without physically holding any inventory. Alternatively, you can partner with a supplier who will handle shipping directly to your customers. For example, t-shirts, mugs, or phone cases.
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59 Why Product Packaging Design is Important to Ecommerce Success
SellBrite
FEBRUARY 27, 2019
ModCloth , an ecommerce retailer specializing in vintage clothing for women, sells fashions that are unique and range in size from 00-28. The design of the box is simple, but each box includes phrases like “Fashion As Unique As You.”. Packaging is more than just a box to ship products in.
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Which Retail Tech Is The Real Deal?
RTP blog
MAY 24, 2017
An exciting technology that has come out of AI is virtual chatbots , which have the ability to boost sales and conversions and drive customer loyalty. Retailers such as Nordstrom , Sephora and 1-800-Flowers.com have leveraged this technology to share product recommendations, process orders and send shipping information.
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5 Tips For Building a Successful Loyalty Program
Omnisend
APRIL 15, 2021
Customers are four times more likely to purchase your products if a friend referred them. This can be the result of good old fashioned word of mouth, or by having options for customers to share your products via social media. The core of the Reebok loyalty program is delivering value in exchange for promotion.
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Top 10 Customer Loyalty Programs of 2021
Smile.io
DECEMBER 14, 2021
It’s time to announce the top customer loyalty programs of the year! Top 10 Customer Loyalty Programs of 2020 It’s that time of year again – time to take a look at the brands that made beinga customer in 2020 not just a tolerable experience, but a rewarding one. Best Buy Best Buy Totaltech explainer page.
22 Black-Owned Businesses to Support in 2022
Smile.io
FEBRUARY 1, 2022
Here we have compiled a list of 22 Black-owned small businesses to support in 2022 from four different categories— fashion and accessories, beauty and skincare, haircare, and home and lifestyle. Fashion and accessories 1. This bold fashion brand sells quality, trendy, African-inspired fashion at affordable prices.
Conversion Optimization: 4 Ways to Optimize Your Product Pages
UpSellIt
MARCH 3, 2023
Fashion brands can suggest items that “complete the look” to help build outfits. Abandonment Recommendations If your ecommerce store has existing offers such as free shipping, you can leverage this messaging alongside the recommendations to further incentivize shoppers to stay on-site. Here’s how you achieve it.
Conversion Optimization: 4 Ways to Optimize Your Product Pages
UpSellIt
MARCH 3, 2023
Fashion brands can suggest items that “complete the look” to help build outfits. Abandonment Recommendations If your ecommerce store has existing offers such as free shipping, you can leverage this messaging alongside the recommendations to further incentivize shoppers to stay on-site. Here’s how you achieve it.
Should Your Loyalty Program Offer Transactional or Experiential Rewards?
Smile.io
AUGUST 2, 2023
Transactional rewards 💳 Transactional rewards are financial incentives that customers can use to save money on future purchases. From free shipping to dollars off, these rewards are extremely common in customer loyalty programs, and are quite popular with many types of shoppers. 💲 Smile.io
6 Ways to Improve your Coupon Marketing Strategy and Increase Sales
SellBrite
APRIL 15, 2019
For example, 47% of consumers say that free shipping is more important to them than saving on everyday products. Source ] Unexpected shipping costs are the number-one reason consumers don’t complete their online purchase. A limited-time offer is a discount that customers have access to for a set amount of time.
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Shopify POS Hardware: What to Get and How to Set It Up
Ecommerce Platforms
AUGUST 25, 2021
A feature for customers to purchase products online and pick them up in your store. You can also offer the option to buy online and return or exchange the items in your store, or even to purchase a product in-store and have it shipped to the customer. Free shipping for all hardware bought from Shopify. Pricing: $489.
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223 How to Set Up an Ecommerce Loyalty Program to Improve Retention, Build Community and Drive 5X in Sales
BigCommerce
FEBRUARY 23, 2018
That’s what we’ll cover today, teaching you how to Implement a customer loyalty program that works for your brand. We’ll cover: What an ecommerce customer loyalty program is. The various components involved in building out a customer loyalty program. What is a Customer Loyalty Program?
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5 Tips For Building a Successful Loyalty Program
Omnisend
APRIL 15, 2021
Customers are four times more likely to purchase your products if a friend referred them. This can be the result of good old fashioned word of mouth, or by having options for customers to share your products via social media. The core of the Reebok loyalty program is delivering value in exchange for promotion.
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5 Loyalty Program Examples in the Fashion Industry
Smile.io
FEBRUARY 16, 2023
When you look at the numbers, the fashion industry is an extremely attractive market to be in (pun fully intended). This is directly related to the fact that, as a society, we love to shop for fashion. With so much money being spent every year, the fashion industry is extremely competitive.
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60 5 Smarter Ways to Drive eCommerce Customer Loyalty Using Offers
Lemonstand
JANUARY 3, 2019
Offers are a great tool to increase conversions, foster eCommerce customer loyalty and drive long-term business value. Today I’ll share some concepts and offers that can be used by online retailers to drive eCommerce customer loyalty. In short, it pays to harvest eCommerce customer loyalty.
The 5 Types of Online Shoppers and How to Get Them to Buy
Smile.io
MAY 15, 2023
Slow load times, too many steps, and onerous forms are all ways to complicate the process and ensure they jump ship. If your store needs some help implementing updates to your store, customizing your Shopify theme is one of the easiest ways to get started.
Why Large Rewards Programs Failed and What You Can Learn From Them
Smile.io
APRIL 13, 2022
A few small slip-ups may land you in your customers’ bad books, and as large companies like Old Navy, Dillard’s, and Air Miles can tell you, no company is too large to have their customer experience go from good to bad as a result of their rewards program.
An In-depth Guide on Creating an Ecommerce Business Plan in 2020
Ecommerce Platforms
SEPTEMBER 16, 2019
More often than not, an online business operates in the same fashion as brick and mortar stores. Aside from the basics, this sales channel allows you to; set shipping rates. Moreover, the shipping speed is of great essence here. Amazon has multiple warehouses which makes it feasible to ship ordered items globally.
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How Retailers Overcome Challenges of Seasonal Demand
365 Retail
NOVEMBER 13, 2023
Natural and Climatic Shifts Changing seasons impact preferences, particularly in the fashion and food industries, where demand can evolve dramatically from season to season. It can offer sales boosts, increase profits, boost brand recognition, and increase customer loyalty. The key contributors include the following.
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The Challenges of Operating eCommerce Subscription Businesses
ESW
MAY 23, 2018
Subscription programs can strengthen customer loyalty, reduce inventory risk, increase the lifetime value of each customer and boost ROI. Essentially, presentation is important and you want to be sure to have the labor force to wrap your products in a timely and visually appealing fashion. Timing deliveries.
6 Mobile Ecommerce Trends to Drive Sales
SellBrite
MAY 13, 2019
Leveraging this particular trend is as easy as directly addressing those concerns about which customers have been vocal. Consider making alternative arrangements to how you ship deliveries. More broadly speaking, ground your operations in values that your customers will identify with. Their reputation never recovered.
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Why You Need to Be Thanking Your Customers After the Holidays
Demac Media
FEBRUARY 1, 2018
Toss your tired old email templates and start thinking of ways you can really show your customers that you care. How You Can Start Thanking Your Customers: To help get you started, we have 3 amazing tips to help you start showing appreciation and increasing customer loyalty. Recognize Them with a Personalized Gift.
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50+ Best Shopify Apps for 2023 (Free and Paid)
Ecommerce Platforms
JUNE 16, 2023
We sprinkled in apps from all categories, ranging from marketing to sales, social media to shipping, and customer service to reporting. Oberlo is a dropshipper's dream because it imports large lists of products from AliExpress, and you don't have to worry about shipping, storage or packaging.
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