article thumbnail

VR for Retail Training: How to Leverage the Tech to Land Stronger Outcomes

Retail TouchPoints

Or a retailer could want to strongly emphasize high-quality customer service based on recent, and repetitive, negative customer experiences in select stores. That retailer might leverage VR training technology to educate those retail associates on the importance of remaining hospitable in hot-button customer situations.

article thumbnail

How Retailers Can Bring Creativity and Originality Back to Private Label Products

Retail TouchPoints

He works with clients across multiple channels of trade including grocery, pharmaceutical, mass, pet specialty, consumer electronics, convenience, office, home improvement, warehouse clubs and auto parts supply. Just watch the impulse to copy — and make sure you’re pushing the envelope in the right direction.

Retail 244
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

What Retailers Should Know about Back to School 2023

ESW

DTC ecommerce channels are uniquely capable of accommodating such pivots and changes nearly instantly. So brands that include online stores in their channel mix are well positioned to make decisions based on market and consumer behaviour. Merchants need to offer the right products on the right channels.

article thumbnail

eCommerce Marketing Leaders: The 20 Most Influential of 2024

Algopix

Ryan Flannagan – Nuanced Media Ryan Flannagan at Nuanced Media is distinguished for his deep understanding of multi-channel eCommerce strategies. His leadership has enabled the company to specialize in creating customized marketing solutions that significantly improve client engagement and profitability in a highly competitive market.

article thumbnail

What is Multi-Local Commerce and Why is it Essential for Growing Global Sales

ESW

The world’s best-loved brands all have one thing in common: They deliver superior customer experiences. Regardless of product or industry, dominant brands prioritise and execute next-level online customer experiences in every market. These experiences don’t happen by accident.

article thumbnail

Why Merchants Should Prioritize Digital Channels and First-Party Data

Omnisend

Scot is very much an entrepreneur, so he’s very interested in new, young companies, but he founded a company that he took public called Channel Advisor, which is a big vendor in our space. Large companies hunkered down and focused on their digital channels, while smaller merchants rushed to establish any digital channels at all.

Channel 78
article thumbnail

4 Trends Revealed in Our 2023 Consumer Survey

ChannelAdvisor

Trend 1: Consumers Take a Multichannel Approach The majority of online shoppers (72%) now visit between two and four websites (whether search engines, marketplaces or brand websites) on their buying journey. Consumer electronics buyers are the most savvy shoppers, as an astounding 91% visit two or more sites before purchase.