Groove

AUGUST 18, 2020

Store all of your customer data in one place, and deliver customized experiences through email and other owned channels. This tool makes it easy for eCommerce merchants to grow their contact lists, personalize user experiences and communicate more effectively with customers. Real-Time Customer Data.

Merchant Services 370

Merchant Services Shopify Subscription Multi-channel 370

Retail TouchPoints

JULY 13, 2023

Compliance has an image problem — it’s seen as boring, complicated and only relevant to legal experts steeped in industry jargon like KYC, AML and PCI DSS. Compliance is how companies can easily onboard new customers and grow faster, as well as navigate through red tape to get into new markets with ready-to-go products and services.

Merchant Services 210

Merchant Services Payment Services Payments Banking 210

Optimizely

JUNE 18, 2020

The beauty industry is valued at $532 billion and expected to grow to over $800 billion by 2023. A major part of staying competitive (and candidly, simply keeping up with the times) is effectively leveraging customer data. Coola Suncare Utilizes Loyalty Data to Drive Tailored Marketing Campaigns.

Beauty and Health 273

Beauty and Health Multi-channel Recommendation Customer Data 273

Retail TouchPoints

JULY 14, 2023

The AI industry continues to evolve rapidly with the introduction of ChatGPT, Google Bard, Bing Chat and Jasper, to name a few. How to Inspire Customer Loyalty with an Assist from AI Brands can now replicate a positive in-store experience online, but the right AI products can equip them to level up when it comes to personalization.

eCommerce 190

eCommerce Order Fulfillment Fulfillment Multi-channel 190

Retail TouchPoints

JANUARY 11, 2023

The beauty of the retail industry today is the number of options for brands to connect with customers. Brands once had the challenge of getting customers to walk through their large store doors, supplying products they wanted to purchase and hoping they would return, but everything was limited to that in-store traffic.

Social Media 256

Social Media Multi-channel Customer Loyalty Shopify 256

Retail TouchPoints

NOVEMBER 10, 2023

Off-site advertising is when a retailer helps advertisers reach its customers on third-party channels like social media or other websites it doesn’t own (“retargeting” is a common example of this). Back to top Retail Media vs. Commerce Media Another term often used interchangeably with “retail media” is “commerce media.”

Retail 258

Retail Social Media Multi-channel Channel 258

Optimizely

JUNE 28, 2018

After all, this is the same industry that has seen upwards of $150 billion in growth over the past five years. Average order value (AOV) – Tracks the average dollar amount spent each time a customer places an order; calculated by dividing the total number of sales revenue by the total number of order.

eCommerce 199

eCommerce Marketing Multi-channel Payment Services 199

Korona

JANUARY 26, 2023

Customer experience is at the heart of running a multi-channel retail store. Other channels such as social media, SMS, email, and online stores are all avenues to leverage for selling products and increasing the efficiency of your overall operations.

Point of Sale 52

Point of Sale Payment Services Multichannel Payments 52

BigCommerce

MAY 1, 2018

However, that’s not to say that big data can’t still be an essential tool in your arsenal as your grow your ecommerce channel. The key to wielding big data in such a way as to make it work for you demands you focus on two things: Your circle of competence. The Benefits of Using Big Data in Ecommerce.

Payment Services 412

Payment Services Merchant Services Improvements eCommerce 412

Ecommerce Platforms

FEBRUARY 2, 2023

Is Medusa a viable option when pitted head-to-head with this well-established industry giant? You can sell via multiple channels, including in-person POS, Facebook, Instagram, and Google. You can sell internationally with multi-currency support. Let’s find out. That’s why they’ve amassed around 2.1 million daily active users.

Shopify 104

Shopify eCommerce Shipping Costs Live Chat 104

Ecommerce Platforms

JANUARY 12, 2021

NetSuite’s platform is highly customizable and based on business type, industry, role, and current business solution software. Over 400,000 businesses in those three categories use NetSuite to simplify their business processes across different industries like: Professional and consulting service. Marketing agencies. Manufacturing.

Payment Services 118

Payment Services Merchant Services Shipping Costs Payments 118

Omnisend

JANUARY 8, 2024

Understanding how to get repeat customers can boost your revenue. You can find out who your returning customers are from several sources: Customer data from your CRM system Point of sale data Understanding the value of repeat customers Is learning how to get repeat customers worth it?

Customer 88

Customer Customer Retention Social Media X-cart 88

Ecommerce Platforms

OCTOBER 4, 2022

There are over 20 themes to choose from, inspired by various industries. You can choose fonts, change your website’s color scheme, add content, customize images, and more. For instance, You can add and move products in bulk to publish to multiple sales channels. Sales Channel Management. Data Analytics.

eCommerce Platforms 208

eCommerce Platforms eCommerce Payment Services Merchant Services 208

RTP blog

JULY 14, 2017

Merchants with an online channel are already losing 7.6% Two-factor authentication — asking customers to establish “trusted” devices, for example — can boost security without adding friction to the customer experience. Encrypting customer data can make it nearly impossible for fraudsters to access sensitive information.

Merchant Services 150

Merchant Services Payments eCommerce Payment Services 150

BigCommerce

OCTOBER 20, 2017

Integrate Your Systems for Multi-channel Selling. Like B2C, B2B businesses know the importance of offering a multi-channel experience to drive sales. But historically, that multi-channel experience for B2B buyers meant only having access to an online catalog. Integrate Systems for Multi-channel Selling.

B2B 251

B2B eCommerce Payment Services Multi-channel 251

GetElastic

NOVEMBER 11, 2021

Conversational commerce has become a formidable channel to recon with. Sales made via conversational commerce channels such as chatbots, digital voice assistants, and messaging will grow from $41 billion this year to $290 billion by 2025, according to Juniper Research. Integrates with Yext to sync store locator data.

Merchant Services 148

Merchant Services Payment Services Live Chat eCommerce 148

GetElastic

JANUARY 10, 2018

Multi-touchpoint commerce. Customers expect to interact with B2B brands across many touchpoints including web, mobile, in-app, social, as well as in person. B2B marketers must be prepared to meet their customers via any touchpoint. trillion prize. Their investments in these technologies will pay off.

B2B 141

B2B Multi-channel B2C Customer Experience 141

BigCommerce

AUGUST 15, 2018

Mid-market and enterprise organizations with large, complex product catalogs often suffer the most as they add and edit volumes of products at a rapid pace across multiple channels. Increased customer dissatisfaction due to incomplete, out-of-date, or inconsistent data across channels. Multi-channel automation.

Information 212

Information Management Merchant Services Multi-channel 212

Ecommerce Platforms

JANUARY 15, 2023

It’s even possible to turn on benchmark data so companies can keep an eye on how their team’s performance compares to the industry standard. You can monitor the performance of individual agents and teams, and gain visibility into customer conversations across every channel.

Live Chat 196

Live Chat Multi-channel Social Media Channel 196

Ecommerce Platforms

JANUARY 15, 2023

Multi-channel service: Connect chat with voice, email, and SMS. It’s even possible to turn on benchmark data so companies can keep an eye on how their team’s performance compares to the industry standard. You can also create convenient dashboards for each channel for your agents to track in the moment.

Live Chat 196

Live Chat Multi-channel Social Media Channel 196

Ecommerce Platforms

JANUARY 2, 2023

Bots can transfer customers to human agents when necessary, and help to create notifications and tickets for live agents to address. The bots can also track goals, such as purchases and sign-ups, and chat with your customers on a range of channels, including Facebook Messenger. Multi-language access for international customers.

Customer 104

Customer Multi-channel Live Chat Social Media 104

Pivotree Blog

SEPTEMBER 28, 2023

Headquartered in Toronto, Canada with offices and customers in the Americas, EMEA, and APAC, Pivotree is widely recognized as a high-growth company and industry leader. About Stibo Stibo Systems is the global leader in multi domain Master Data Management (MDM) solutions. For more information, visit www.pivotree.com.

Management 52

Management Webinar Multi-channel Supplies 52

365 Retail

FEBRUARY 23, 2022

In fact, the value of the subscription box market has more than doubled in size since Royal Mail’s last report on the industry, thanks in part to the Covid-19 pandemic and the more general acceleration in online retail growth. Last year’s COP 26 furthered many eco-focused initiatives in the retail industry. billion by 2025.

Subscription 104

Subscription Payment Services Marketing Multi-channel 104

GetElastic

AUGUST 11, 2021

As digital channels have become a critical battleground for businesses to interact and transact with their customers, partners, suppliers, etc – the importance of Content Management Systems has increased considerably. What does it mean for a CMS to be “Headless”? It refers to the decoupling of the front-end of an application (i.e

Management 148

Management eCommerce Multi-channel Channel 148

Optimizely

NOVEMBER 6, 2018

But let’s put that number in context within the overall food industry. While food is one of the more social media-friendly industries, Tasty now has more Instagram followers than Starbucks. Data targets the perfect audience. This helps the brand join up different channels and create a seamless experience for buyers.

Food and Beverages 268

Food and Beverages eCommerce Marketing Social Media 268

Algopix

DECEMBER 2, 2020

No matter the industry, customers today have more ways to research their options than ever before. Customer experiences are the ultimate deciding factor that separates successful companies from the rest. Retailers must aim to make switching among these sales channels easy. Catalog Price Optimization.

Customer Experience 78

Customer Experience Improvements Management Customer 78

Ecommerce Platforms

JANUARY 11, 2023

You can even create mini clips of your content to share on social media and various online channels, with automatic resizing. Plus, there are transcriptions available to help you boost engagement among your customers. Advanced security features like multi-factor authentication. Powerful streaming services and automated webinars.

Webinar 197

Webinar Live Chat Multi-channel Events 197

Ecommerce Platforms

JANUARY 11, 2023

You can even create mini clips of your content to share on social media and various online channels, with automatic resizing. Plus, there are transcriptions available to help you boost engagement among your customers. Advanced security features like multi-factor authentication. Powerful streaming services and automated webinars.

Webinar 196

Webinar Live Chat Multi-channel Events 196

Omnisend

MAY 31, 2023

It’s a robust SMS platform offering valuable customer data. But SMS is not the only channel that Omnisend supports. SMS segmentation and targeting – Omnisend allows ecommerce marketers to segment customers based on their shopping behavior and transactional events and send them personalized messages.

Multi-channel 88

Multi-channel Shopify Omnichannel eCommerce Platforms 88

Ecommerce Platforms

FEBRUARY 16, 2023

As you probably know, Shopify is a cloud-based, multi-channel commerce platform designed to help businesses create and manage their online store and e-commerce operations. Improved data management: Integrating Amazon and Shopify centralize your sales and customer data, making informed business decisions easier.

Shopify 104

Shopify Merchant Services Payment Services Shipping Costs 104

Algopix

JULY 24, 2023

It acts as a bridge between various eCommerce channels, inventory systems, payment gateways, and shipping carriers, providing a cohesive platform to manage orders efficiently. It constantly monitors stock levels, updates in real-time, and provides accurate inventory data across multiple sales channels.

Payment Services 78

Payment Services Merchant Services Operations Management 78

Ecommerce Platforms

AUGUST 18, 2020

Combining sales, manufacturing channels, currencies, and locations, TradeGecko ensures that every order, customer, and product is easy to track. The question is, how much do you need to pay to get help managing your sales channels with TradeGecko? 2 sales channel integrations. Multi-themed documents.

Shipping Costs 104

Shipping Costs Payment Services Multi-channel B2B 104

Kissmetrics

JULY 18, 2017

Multi-Channel Expansion. But scaling to multiple channels takes some finesse and strategy. Getting a handle on one channel can be difficult enough. Here are the four biggies to consider when you want to expand to multi-channels: 1. Do you have the manpower for customer service? Here’s how.

Blog 205

Blog Clothing Multi-channel Shipping Costs 205

BigCommerce

DECEMBER 20, 2017

Immediately following Cyber Five of 2017, I sent an email out to a bunch of ecommerce experts and multi-million dollar ecommerce store owners. That’s when those new rules to success have to pass a very hard test: Do these strategies actually work under the height of industry traffic, sales and scrutiny? Omni-Channel Management.

eCommerce 419

eCommerce Shipping Costs Social Media BigCommerce 419

Ecommerce Platforms

SEPTEMBER 1, 2022

This essentially allows you to sync Shopify customer data, automate order processing, and generate invoices automatically via Freshbooks. The company partners with Shopify to give users an easy way to track data from their ecommerce platform, including cost of goods sold, common financial reports, and balance sheets.

Shopify 192

Shopify Payment Services Banking Books 192

Ecommerce Platforms

DECEMBER 13, 2021

Enterprise : The custom plan allows you to build the service you need using the Gorgias team to guide you. Pros: Fantastic multi-channel issue tracking. Suitable for automation to improve customer service. You can connect your agents and serve your customers on virtually any channel in no time.

Shopify 104

Shopify Live Chat Merchant Services Multi-channel 104

iVend

MAY 18, 2021

Case study Land of Lincoln Goodwill Industries forays into 21st century retail with iVend Retail. Organisations are running multi-store networks, have warehouses full of inventory and need to offer the convenience of online as well as in-store shopping. Read about how a leading US thrift store is embracing its growing popularity.

Multi-channel 52

Multi-channel Retail POS Payment Services 52