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Accenture: Rise of the ‘Resilient Consumer’ Requires More Nuanced Retail Strategies

Retail TouchPoints

To succeed in this market, retailers and brands should not overgeneralize when it comes to examining the drivers of consumer behavior,” said Jill Standish, Senior Managing Director and Global Lead for Accenture’s Retail industry practice in a statement.

Consumer 231
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Weird Fish appoints David Butler as Chief Executive Officer

365 Retail

David has significant multi-channel retail experience and was most recently chief executive of Crew Clothing where he worked for seven years, doubling turnover to more than £120m in that time. Weird Fish, the UK lifestyle clothing brand, today announces the appointment of David Butler as its new chief executive officer.

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Cotswolds Designer Outlet Breaks Ground

365 Retail

This comprehensive project includes retail, F&B, leisure facilities, community play areas, and new residential developments. We’ll be using innovative digital solutions including building information management (BIM) throughout the project, to ensure a high quality, efficient and collaborative delivery.”

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Cross-Channel Home Décor Retailing: 5 Take Away Lessons from The Game Changers

RETAIL MANAGEMENT SOFTWARE

While brick and mortar stores still play a strategic role in this market vertical, online shopping has skyrocketed, and with $294 billion expected in online home furnishing sales by 2022, retail store owners can no longer afford to miss out on the opportunity to ramp up their cross-channel game plans. What is cross-channel retailing?

Channel 61
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McArthurGlen reports solid recovery

365 Retail

We are consistently evolving to address changing consumer shopping habits and have therefore invested in enhanced services and facilities, including digital shopping capabilities, sustainability initiatives and elevated leisure offerings.”. Meanwhile, 83% of its total guests said they would be likely to return. Centre expansions.

Leisure 62
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Ecommerce Chatbots 101: What Are They And Do You Need one?

GetElastic

While the number of options can at first seem disorienting, the majority of modern customers are using more than one channel to engage with brands and could have anywhere up to 20 touch points before buying. According to drift, they are the fastest growing brand communication channel. Choose your Channel(s). In-chat payments.

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How Customer Lifecycle Marketing Breathes Life into Ecommerce Retention

Omnisend

This is the role that customer lifecycle management plays in ecommerce—creating brand loyalty while establishing and skyrocketing customer retention. For example, some customer lifecycle management best practices involve utilizing seamless customer lifecycle marketing automation. Customers can check their emails at their leisure.