Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. Differentiating on product and price has become harder and harder.

Shipping Costs 265

Shipping Costs Payment Services Merchant Services Payments 265

Retail TouchPoints

AUGUST 19, 2022

Faced with an endless number of brands, product options and channels to shop through, consumers are looking for the perfect combination of “value” and “values.” Is it at the price point I’m willing to pay? For one product, the lowest price may be more important, but for another product, that may not be my driving force.”.

Technology 266

Technology Shipping Costs Omnichannel Mobile 266

Retail TouchPoints

MARCH 26, 2021

A study by Deloitte revealed that customers are willing to pay 20% more than standard equivalents for customized products. Customers expect a seamless omnichannel shopping experience that enables them to buy anywhere and pick up anywhere with the least cost and hassle. Distributed Order Management System for Order Routing.

Customer Experience 311

Customer Experience Technology Customer Fulfillment 311

Retail TouchPoints

NOVEMBER 1, 2022

As consumers increasingly adopt hybrid and omnichannel experiences, retailers must adapt to meet changing consumer expectations. Lastly, retailers can turn disappointed customers into delighted customers by offering free or expedited shipping on an online order when an item they’re searching for isn’t available in-store.

Payment Services 260

Payment Services Retail Shipping Costs Mobile 260

Fabric

MARCH 14, 2023

From managing more SKUs across multiple sales channels, to more intricate and sophisticated order management operations, to complex post-purchase processes, scaling operations in the lightning quick and rapidly changing fashion and apparel industry is fraught with risks and pitfalls.

Apparel 130

Apparel Fashion Shipping Costs Merchant Services 130

Omnisend

MAY 5, 2021

However, the extra load on shipping companies and the desire to slowly reintroduce foot traffic to physical stores have driven a new phenomenon, something that bridges the gap between offline and online experiences. Omnichannel marketing puts customer data front and center to provide an immersive, seamless customer experience.

Shipping Costs 148

Shipping Costs Shipping Omnichannel Fulfillment 148

Retail TouchPoints

NOVEMBER 12, 2021

In fact, despite the general focus on Shopify as an ecommerce enabler, Podduturi said offline solutions are an equally critical piece of the company’s offerings as it works to build a full omnichannel platform for retail. “At RTP: Shopify recently released a study on the state of local retail in the U.S.

Shopify 249

Shopify Merchant Services Shipping Costs eCommerce 249

Retail TouchPoints

MAY 18, 2021

COVID-19 undoubtedly convinced a large number of ecommerce “virgins” to make their very first online purchase, but it’s likely much of the dramatic growth seen over the past year came from infrequent ecommerce users — those that had used online channels for less than 25% of their purchases prior to the pandemic.

eCommerce 186

eCommerce Shipping Costs Fulfillment Supplies 186

Ecommerce Platforms

AUGUST 6, 2022

This outsourcing of the fulfillment process works by sending products to the 3PL, where they store, pick, package, and ship the items as orders come in through your store. This is particularly important for ecommerce brands with specific needs such as Amazon fulfillment, cold storage, or omnichannel fulfillment.

Fulfillment 104

Fulfillment Shipping Costs Merchant Services Shipping 104

ESW

JUNE 1, 2023

ESW Case Study ICONIC US FASHION BRAND. The brand sought to capture existing demand for their products and cultivate direct consumer relationships by leveraging their existing US inventory and website to open a frictionless ecommerce channel for Canadian shoppers.

Fashion 60

Fashion Shipping Costs Merchant Services Omnichannel 60

ESW

JULY 6, 2023

But as retailers and brands with DTC ecommerce channels know, meeting online customer expectations in an Amazon-dominated environment is challenging to say the least. While this was good news for brands that had or could set up ecommerce channels, it may have accelerated and intensified The Amazon Effect. Omnichannel is here to stay.

eCommerce 139

eCommerce Payment Services Customer Shipping Costs 139

OrderDynamics

APRIL 30, 2019

FAQ: Retail Ship-To-Store. Retail ship-to-store is an option merchants can use to provide in-store pickup services. In a basic form, retail ship-to-store resembles a full BOPIS (buy online pickup in-store) offering. BOSS is the short form for buy online ship-to-store (BOSS). BOPIS & Ship-To-Store – NOT the Same! .

Shipping Costs 61

Shipping Costs Shipping Merchant Services Retail 61

OrderDynamics

JULY 9, 2019

FAQ: Retail Ship-from-Store. For this post, we answer frequently asked questions that have come from readers and Google search queries around Retail Ship-from Store. Retail ship-from-store is a smart way retail chains can fulfill customer orders. Q: Why is Retail Ship-from-Store Important?

Shipping Costs 50

Shipping Costs Shipping Merchant Services Retail 50

lateshipment

NOVEMBER 26, 2023

Cost-effectiveness: Retaining existing customers is significantly more cost-effective than acquiring new ones. Studies show that it costs 5 times more to acquire a new customer than to retain an existing one. That said, let’s see why post-purchase is a huge missed opportunity for most businesses out there.

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

Korona

NOVEMBER 10, 2022

These actions may include cutting back on hiring, being more cautious with spending, or raising your prices. . While raising prices during uncertain economic times is not unheard of and may even be expected, it is not always the best option, especially when consumer spending is likely to decline. . Table of Contents.

Shipping Costs 52

Shipping Costs Online Retail Payment Services Merchant Services 52

Smile.io

MAY 15, 2024

Scaling a commerce business is increasing revenue without a significant increase in operating costs. can scale your brand by reducing customer acquisition costs, enhancing customer loyalty, and increasing repeat purchases. . Shopify Plus and POS are great options for omnichannel commerce.  to retain customers. has to offer.

Payment Services 46

Payment Services Merchant Services eCommerce Payments 46

OrderDynamics

DECEMBER 27, 2018

A Thankful Consumer Equals a Full Cart: Why Consumers And Retailers Are Thankful For Omni-Channel. Whether you call it omni-channel, unified commerce or multi-channel, one thing is clear: the ability to provide a seamless, consistent retail experience across channels is something to be thankful for.

Channel 52

Channel Consumer Shipping Costs Multi-channel 52

ESW

JUNE 23, 2023

First, by offering fast, free shipping — which is the top reason people shop online in 2023. They are also offering convenient, flexible and omnichannel delivery and return options like buy online, pick up in store and buy online, return to store. are most concerned about price in 2023. How are brands meeting this demand?

Consumer 78

Consumer eCommerce Payment Services Shipping Costs 78

Omnisend

JANUARY 6, 2021

Clear pricing : As well as including any price discounts that might apply, clearly state your shipping policies (e.g., free shipping over a certain amount) and display shipping, taxes, and other additional costs on the product page. However, try not to rely on this tactic. Capture More Email Subscribers.

eCommerce Marketing 179

eCommerce Marketing eCommerce Marketing Live Chat 179

GetElastic

JULY 22, 2019

An omnichannel approach can help retail-based retailers in a number of ways. Studies show that businesses who adopt this approach have customer retention rates 91 percent higher than competitors who do not. The main concept behind omnichannel commerce is providing consumers with a seamless retail experience.

Omnichannel 161

Omnichannel Fulfillment Social Media Clothing 161

BigCommerce

AUGUST 17, 2018

To ensure that you’re offering a fair and competitive price for your products, you’ll want to look at what similar online retailers are charging. Don’t just look at the price retailers are charging for their products, look at the total cost as well (tax + shipping charges + service fees). Determine your shipping costs.

Payment Services 357

Payment Services Shipping Costs eCommerce Payments 357

Kibo

MARCH 17, 2023

90% of consumers view 2-3 day shipping as a baseline expectation. At the same time, costs continue to increase. This strategy typically requires a modern order management system that can manage complex inventory and omnichannel distribution models and has extensible fulfillment capabilities. According to McKinsey & Co.,

Fulfillment 62

Fulfillment Operations Shipping Costs Merchant Services 62

OrderDynamics

JULY 31, 2018

How Important Are Merchandise Returns to Omni-Channel Shoppers? From a look at the OrderDynamics Omni-1000 study, the good news is that retailers have generally done a good job fixing their returns terms and conditions. However, how important are returns capabilities really for omni-channel shoppers? In fact, 80.9%

Channel 50

Channel Multi-channel Shipping Costs eCommerce 50

GetElastic

FEBRUARY 8, 2019

Anticipate omnichannel mobile shoppers: According to a study by the Harvard Business Review , 7% of consumers were online-exclusive shoppers, 20% only purchased in brick-and-mortar, while 73% were true omnichannel customers, i.e. they used multiple channels while shopping.

Mobile 167

Mobile Web Design Omnichannel Shipping Costs 167

RTP blog

AUGUST 23, 2019

While it might be tempting to look at online and offline shopping trends individually, doing so limits the ability to see synergies across the different channels. Omnichannel is key, and click-and-collect shopping has increased 30% in the past two years, according to Nielsen. BOPIS is happening now, and they need to get in the game.

Merchant Services 150

Merchant Services Marketing Retail Shipping Costs 150

Kissmetrics

MARCH 30, 2018

According to a recent study by Statista , retail e-commerce sales worldwide reached $2.4 According to 2017 BigCommerce study , 58% of US consumers hate paying for shipping, and 34% think product return process is difficult when shopping online. You have probably heard the term omnichannel before. trillion in 2021.

eCommerce 210

eCommerce eCommerce Marketing Marketing Shipping Costs 210

Retail TouchPoints

SEPTEMBER 9, 2020

Studies show how the secondhand market has picked up its pace during the pandemic. Despite these gains, people reselling jewelry still face a number of challenges — not least that it’s difficult to determine a fair price for a piece without expert knowledge about gemstones and workmanship. Creating A Trust Network In The Digital Realm.

Jewelry 213

Jewelry Shipping Costs eCommerce Mobile 213

Omnisend

MARCH 29, 2021

Omnichannel Fashion Ecommerce. If the past few years have taught us anything, the omnichannel customer is here to stay. Omnichannel marketing , as opposed to multichannel marketing, places your customer at the heart of your marketing strategy and personalizes their experience. Omnichannel marketing is only a few clicks away!

Fashion 148

Fashion eCommerce Omnichannel Clothing 148

Ecommerce Platforms

JANUARY 27, 2023

Couple this with LiveChat’s own studies that show that “customers expect to chat online with businesses,” and the takeaway is clear: failing to provide this service can put you behind your competitors. Shared Inbox It’s also worth considering how the prospective live chat software will integrate with your other support channels.

Live Chat 104

Live Chat Shipping Costs Multi-channel X-cart 104

OrderDynamics

JULY 19, 2017

The omnichannel ecosystem is complex and expansive. Something that is especially true for omnichannel retailers selling through multiple digital and physical channels. Those with real experience in the omnichannel industry that can help navigate complexities and implement robust, scalable solutions that enable unhindered growth.

Shipping Costs 61

Shipping Costs Retail Omnichannel Multi-channel 61

OrderDynamics

NOVEMBER 23, 2017

Omni-Channel in Australian Retail Market Only at 25.5%. The study investigates 200+ retailers specifically in Australia & New Zealand. Like the US and Canadian markets, the Australian retail market is in its early days of omni-channel capabilities. Other Omni-Channel Factors. Multi-Channel Merchants.

Channel 50

Channel Multi-channel Merchant Services Marketing 50

Omnisend

APRIL 25, 2021

Look for a provider that can facilitate an omnichannel customer experience. You want access to not only email marketing, but the option to reach customers through other channels such as SMS , commonly known as text messaging. Bundling comes in different forms and is most fruitful when including a price cut of some kind.

Shipping Costs 78

Shipping Costs Retail Recommendation Gifts 78

Retail TouchPoints

SEPTEMBER 21, 2021

Think about how important buy online, pick up in-store; pick, pack and ship in-store; omnichannel shelf price changes; and in-store traffic insights are. Customers increasingly prefer chat, and it acts as a cost-saving measure because agents are able to handle more tickets in the same amount of time.

Payments 238

Payments Payment Services Customer Experience Social Media 238

Korona

JANUARY 5, 2023

After all, studies show that customers are quick to abandon a retailer or purchase if they’re not happy with their checkout experience. . 1-click checkout can be a great asset for certain types of retailers, especially ones with lower priced items and recurring customers. Show Costs Up Front. Add A Chat Bot.

Payment Services 52

Payment Services eCommerce Shipping Costs Payments 52

Pivotree Blog

SEPTEMBER 22, 2022

Omnichannel ordering capabilities. Modeling with different scenarios to assess and mitigate risk in your supply chain is catching on, with large corporations leading the way due to cost and IT lift. Facilitate Omni-channel Ordering To Meet Customer Expectations. Guarantee customer delight, by making a list and checking it twice.

Payment Services 52

Payment Services Supplies eCommerce Multi-channel 52

Omnisend

APRIL 29, 2021

However, although its ecommerce features are quite advanced, these are mostly available through its higher-priced plans, which are not suitable for smaller merchants. Furthermore, Ontraport’s limited channels make it best suited for businesses looking to engage mostly in email marketing. Omnisend vs. Ontraport: Price comparison.

WooCommerce 78

WooCommerce Shopify Merchant Services Shipping Costs 78

Omnisend

APRIL 29, 2021

However, although its ecommerce features are quite advanced, these are mostly available through its higher-priced plans, which are not suitable for smaller merchants. Furthermore, Ontraport’s limited channels make it best suited for businesses looking to engage mostly in email marketing. Omnisend vs. Ontraport: Price comparison.

WooCommerce 78

WooCommerce Shopify Merchant Services Shipping Costs 78