Retail TouchPoints

JULY 26, 2023

The retail landscape of yesterday is no more. Global supply chain challenges, inflation and a shift to online consumerism have upended the traditional retailer and customer relationship. Data-heavy, complex operations hamper efforts to deliver positive customer service interactions, address errors and fulfill orders accurately.

Fulfillment 184

Fulfillment Operations Shipping Costs Order Fulfillment 184

Retail TouchPoints

JULY 7, 2023

As more direct-to-consumer (DTC) brands face heightened competition and rising cost-per-acquisition rates online, many have disinvested in their branded ecommerce experiences and doubled down on unique brand opportunities found on marketplaces like Amazon. It’s inevitable.

Shipping Costs 229

Shipping Costs Customer Multi-channel Consumer 229

Retail TouchPoints

JANUARY 9, 2024

In 2020 he joined Alibaba, where he is now tasked with developing the company’s strategy and building platform-level solutions around international shipping, logistics, cross-border trade and global expansion. Ecommerce became not just a ‘good-to-have’ channel, but a must-have channel for small businesses.

Supplies 235

Supplies Shipping Costs Small Business Retail Recommendation 235

Retail TouchPoints

APRIL 16, 2021

Offering items at a lower price than competitors was once an almost guaranteed method of increasing online conversion rates, but today’s consumers are increasingly prioritizing convenience across the entire shopper journey in making online purchasing decisions. Seamless, Cross-Channel Brand Experiences Have Become a Key Differentiator.

Shipping Costs 298

Shipping Costs Payment Services Multichannel Consumer 298

Retail TouchPoints

JULY 5, 2022

Retailers’ attitudes about ecommerce have undergone a series of rapid evolutions over the last two years. We’re seeing a shift of focus in the retail environment,” explained Publicis Sapient Head of Retail Strategy for North America Hilding Anderson in an interview with Retail TouchPoints. “We UK, Germany and Australia.

Shipping Costs 279

Shipping Costs eCommerce Retail Merchant Services 279

Retail TouchPoints

OCTOBER 3, 2023

It was at that point that putting the technology and operations in place to fulfill from an increasingly complex supply chain network embarked upon its next frontier. It was no longer enough to route orders to a handful of DCs and drop ship vendors. Checking inventory in a local store but not placing an order?

Fulfillment 237

Fulfillment Shipping Costs Customer Supplies 237

Retail TouchPoints

AUGUST 30, 2023

In today’s challenging business landscape, where profit margins are shrinking, supply chains are slow and uncertain, labor shortages are prevalent and inflation is a concern, it is crucial for retailers and brands to differentiate between understanding customer habits and fostering customer loyalty in order to succeed.

Shipping Costs 214

Shipping Costs Improvements Live Chat Retail 214

Retail TouchPoints

APRIL 1, 2024

Joe Megibow may be new to the CEO role at Casper , but he’s very much a known entity in the retail industry. For Megibow this is clearly more than just another in a line of retail leadership positions. Retail TouchPoints: What would you say is the commonality across the varied companies you’ve worked for in your career?

Shipping Costs 210

Shipping Costs Customer Channel Consumer 210

Retail TouchPoints

SEPTEMBER 18, 2023

While it’s often lumped into the “retailer” category, clearly that is no longer Amazon’s core identifier. Here’s a look at how Amazon is moving even further away from the domain of retailer with the debut of new services in supply chain management, shipping, banking, market research, product development, inventory management and more.

Payment Services 316

Payment Services eCommerce Shipping Costs Multi-channel 316

Retail TouchPoints

JUNE 6, 2023

Recommerce, the online selling of previously owned items to buyers who reuse, recycle or resell them, is growing 11 times faster than traditional retail and is expected to reach $84 billion by 2030. Yet scaling recommerce comes with its own set of operational issues and inefficiencies. Opportunity #2: Better demand forecasting.

Shipping Costs 248

Shipping Costs Clothing Merchant Services Shipping 248

BigCommerce

JUNE 8, 2017

As anyone well-versed in operational ecommerce is aware, this actually encompasses a number of complex steps throughout the supply chain that all play a significant role in how customers perceive your business. In this guide, we’ll walk through everything you need to know about three of the most popular strategies: Drop-shipping.

Drop Ship 417

Drop Ship Shipping Costs Fulfillment Shipping 417

Retail TouchPoints

DECEMBER 13, 2021

Carrie Tharp, VP, Retail & Consumer, Google Cloud. These retailers are using the Cloud to unlock digital potential across their business — both online and in stores — and Carrie Tharp, Google Cloud’s VP of Retail and Consumer, is helping them do it.

Channel 182

Channel Omnichannel Retail Merchant Services 182

lateshipment

MAY 3, 2021

And the vast majority of them are the goods people buy from eCommerce businesses operating globally. While it’s no secret that free package shipping does not actually exist and the seller is the one who has to pay for it, international shipping either costs loads of money for a brand, requires lots of workforces, or both.

Shipping Costs 190

Shipping Costs Shipping Definition Operations 190

Retail TouchPoints

JULY 21, 2022

In today’s Now Economy , customers are gravitating increasingly toward the “I see it, I want it, I’ve got it” retail model — while at the same time they’re more intent than ever on making purchases that support their personal values. Retailers are scrambling to adapt to this exponentially expanded consumer dial tone.

Drop Ship 243

Drop Ship Shipping Costs Shipping Marketing 243

Retail TouchPoints

APRIL 15, 2024

The apparel retailer is expanding its brick-and-mortar footprint with plans to open at least 14 new stores in 2024, bringing its store count to nearly 100. We started Untuckit online in 2011, but retail has really been the backbone of our company since 2015,” said Chris Riccobono, Founder and Executive Chairman of Untuckit in a statement.

Shipping Costs 130

Shipping Costs Operations Shipping Shopify 130

Retail TouchPoints

SEPTEMBER 22, 2023

Retailers increasingly strike balances between direct-to-consumer ecommerce and omnichannel strategies to keep products in stores and in front of consumers. But there are greater opportunities for leading retailers to integrate their omnichannel experiences and create seamless ecommerce and in-store experiences.

Shipping Costs 243

Shipping Costs Omnichannel Supplies Shipping 243

Retail TouchPoints

AUGUST 19, 2021

COVID-19 has fundamentally disrupted retail as we know it. Many large retailers were quick to adapt their business models and operations over the past year, combating some of the pandemic’s disruptions to the customer shopping experience. Will physical retail stores still be essential post-pandemic?

Supplies 263

Supplies Shipping Costs Retail Fulfillment 263

Retail TouchPoints

JUNE 9, 2023

Luxury retail brands are making sustainability a priority more than ever before. As luxury retail continues to move with the times, increasing sustainability is sure to become an even bigger part of their strategies for success going forward. Sustainability can be highly data-driven.

Supplies 224

Supplies Operations Shipping Costs Customer 224

Fabric

JULY 13, 2023

During the COVID-19 pandemic, enterprise omnichannel retailers faced notable challenges (and opportunities) due to disruptions in the supply chain. As a result, providing customers with omnichannel retail experiences became a requirement for survival. What is Omnichannel Fulfillment?

Omnichannel 100

Omnichannel Fulfillment Payment Services Shipping Costs 100

Algopix

JULY 1, 2023

With the rise of e-commerce and the availability of multiple online platforms and marketplaces, it can be challenging for businesses to effectively manage their listings and reach their target audience across different channels. This is where multi-channel listing solutions come into play. What are Multi-Channel Listing Solutions?

Multi-channel 106

Multi-channel Channel Multichannel eCommerce 106

Retail TouchPoints

MARCH 17, 2021

This massive increase put significant strains on the supply chain as well as shipping and delivery. Here’s a look at three ways retailers can make effective changes for better logistics operations. More importantly, retailers can use perks to help disperse order volume and relieve the inundated supply chain.

Operations 152

Operations Drop Ship Beauty and Health Supplies 152

Algopix

JULY 9, 2023

Whether you’re a small business owner or an enterprise-level organization, understanding the importance of inventory management systems can help you optimize your operations and achieve greater efficiency. TradeGecko allows businesses to manage multiple sales channels, automate workflows, and generate reports to gain valuable insights.

Payment Services 98

Payment Services Operations eCommerce Platforms Management 98

Ecommerce Platforms

MARCH 11, 2023

In today’s guide to Square Online pricing, we’re going to be looking at all of the fees, subscription costs, and other expenses connected with creating a Square store. How Much Does Square Online Cost? Square Online offers a range of four pricing options, starting with a free plan. plus 30 cents. plus 30 cents.

Shipping Costs 104

Shipping Costs Payment Services Shipping Shopify 104

Retail TouchPoints

FEBRUARY 18, 2022

The past two years have seen a rapid evolution of retailers’ digital operations, and perhaps more importantly led to a dramatic shift in the role that ecommerce plays in the overall shopping experience. 95% of Executives Want to Prioritize Cost Optimization.

eCommerce 293

eCommerce Shipping Costs Channel Operations 293

lateshipment

JUNE 26, 2020

Although the COVID-19 pandemic has not gone away for good, according to the latest report released by the Commerce Department, retail sales, comprising sales at stores, restaurants, and online shopping, has increased by a seasonally adjusted 17.7% Dealing with operational challenges in a time of recession is the other.

Operations 189

Operations Shipping Costs eCommerce Shipping 189

Ecommerce Platforms

NOVEMBER 16, 2021

If you’re thinking of starting your own retail business, but you don’t have the budget to pay for storing and shipping products yourself, then a fulfilment company is a must-have. Fulfilment companies are the organizations capable of handling things like packing and shipping an item for a business. Same day or two-day shipping.

Shipping Costs 196

Shipping Costs Fulfillment Shipping Multi-channel 196

Retail TouchPoints

MARCH 14, 2023

Returns are, like it or not, as much a part of retail operations as the sales themselves. The exact return rate varies among different verticals and individual retailers, but online sales consistently generate higher levels of returns compared to brick-and-mortar. That means you’re out of business.

Shipping Costs 220

Shipping Costs Retail Fulfillment Channel 220

Retail TouchPoints

JULY 26, 2022

With rising gas prices, food shortages, skyrocketing interest rates and ever-present inflation, consumers are worried and that means retailers are worried, too. In the face of these challenging factors, the stars are aligning to deliver another “unprecedented” holiday season for the retail industry.

Shipping Costs 278

Shipping Costs Gifts Fulfillment Consumer 278

Fabric

JANUARY 19, 2024

When it comes to retail, customers want more than just the freedom to shop anywhere, anytime. By incorporating inventory, order management, and dropship seamlessly into a modular commerce platform, companies can build a connected retail journey for customers, ultimately improving business outcomes and raising the bar for retail excellence.

Shipping Costs 130

Shipping Costs Multi-channel eCommerce Fulfillment 130

Fabric

FEBRUARY 9, 2024

Tim Cook, CEO at Apple For retailers, improving inventory health sounds simple enough. The balancing act involves optimizing stock levels to meet customer demand while efficiently managing costs. Markdowns and sales are often used to offload slow-moving inventory, but they can also impact retail margins and profitability.

Improvements 130

Improvements Shipping Costs eCommerce Fulfillment 130

Retail TouchPoints

NOVEMBER 1, 2022

As consumers increasingly adopt hybrid and omnichannel experiences, retailers must adapt to meet changing consumer expectations. However, many retailers struggle to deliver these experiences because of limited resources and a lack of expertise. Consumers expect brands to provide seamless access to products and services via mobile apps.

Payment Services 238

Payment Services Retail Shipping Costs Mobile 238

Retail TouchPoints

NOVEMBER 4, 2022

Today’s retail supply chains have evolved into complex global webs of infrastructure, vehicles and people that move products from raw material to end consumer. The delivery experience has become an extension of a retailer’s brand. For many retailers, the entire last-mile delivery process is inefficient.

Shipping Costs 257

Shipping Costs Retail Supplies Fulfillment 257

Ecommerce Platforms

JANUARY 11, 2023

You don't need us to tell you that shipping is a big part of any eCommerce business. Thanks to its Prime service, customers have come to expect shipping within 1-2 days and, in many cases, desire (or expect) free shipping. But luckily, plenty of solutions are available to make the shipping process a lot easier.

Shipping Costs 196

Shipping Costs Shipping Labels Merchant Services Shipping 196

Ecommerce Platforms

JANUARY 11, 2023

You don't need us to tell you that shipping is a big part of any eCommerce business. Thanks to its Prime service, customers have come to expect shipping within 1-2 days and, in many cases, desire (or expect) free shipping. But luckily, plenty of solutions are available to make the shipping process a lot easier.

Shipping Costs 195

Shipping Costs Shipping Labels Merchant Services Shipping 195

Retail TouchPoints

SEPTEMBER 2, 2022

A recent Retail TouchPoints special report outlined the challenges and opportunities of cross-border commerce while offering tactical best practices for executives ready to make the move abroad. It could come from style, it could come from price point or it could come from assortment.”. Establish Your Value Proposition.

Merchant Services 283

Merchant Services Shipping Costs Channel eCommerce 283

Retail TouchPoints

JANUARY 10, 2023

The past year presented a plethora of challenges for retailers. In fact, according to KPMG’s recent retail executive holiday outlook , 56% of retail executives are expecting an inventory hangover following the holiday period. Having a diversified sales channel can also help sellers to better manage their inventory levels.

Shipping Costs 240

Shipping Costs Payment Services Order Fulfillment Social Media 240

Fabric

FEBRUARY 22, 2024

With fabric OMS, any retail operator can configure order routing rules to reduce order errors, get closer to customers, and reduce shipping expenses. For example, today’s retailers need to: Get real-time inventory snapshots of what stock they have across their network at any given time.

Fulfillment 100

Fulfillment Shipping Costs Order Fulfillment eCommerce 100