Retail TouchPoints

MARCH 1, 2024

While the retailer will be focused on improving existing store experiences at scale moving forward, Best Buy is planning to “open a few additional outlet centers and new formats to continue to test two important concepts,” said Barry.

POS 268

POS Omnichannel Mobile Improvements 268

Retail TouchPoints

JULY 25, 2023

For example, at launch [associates picking an order] had to stop at the store’s POS and scan a QR code, and when you’re doing a significant amount of volume and there are other customers in the line,” the time needed for these tasks adds up quickly. “So population within five miles of a Walgreens store.

Payment Services 236

Payment Services Operations Omnichannel Fulfillment 236

Retail TouchPoints

JULY 8, 2020

Appearing at Retail TouchPoints ’ Retail Innovation Conference in 2019 , CIO Todd Treonze said the company was implementing “buy anything, get it anywhere (BAGA)” fulfillment — a long-time aspiration for omnichannel retailers that has yet to be realized by most.

POS 175

POS Fulfillment Mobile Apparel 175

Retail TouchPoints

JUNE 27, 2023

“We’re seeing retailers link up directly with publishers and media companies, and so we’ve seen an increasing number of streaming TV partnerships,” said Andrew Lipsman, Principal Analyst for Retail and Ecommerce at Insider Intelligence during a recent session at the Retail Innovation Conference and Expo (RICE).

Retail 252

Retail White Paper Customer Experience Marketing 252

Retail TouchPoints

NOVEMBER 11, 2021

The agenda for the virtual 2021 Retail Innovation Conference , taking place Nov. Shopping malls face an uncertain future, but an omnichannel-focused revamp can enhance convenience and generate consumer enthusiasm. Check out the full Retail Innovation Conference agenda here , and register for the event here. It’s free!

Merchant Services 305

Merchant Services Cryptocurrencies Payments Payment Services 305

Optimizely

MAY 22, 2020

This week, Shopify hosted their first-ever virtual conference, Shopify (re)Unite, where their leadership team revealed new and upcoming features and provided insights about the future of commerce. The advancements that Shopify made to their POS capabilities were very, very cool. Point-of-Sale Pro Upgrades.

Shopify 195

Shopify Merchant Services eCommerce Events 195

Retail TouchPoints

JUNE 24, 2020

The stores are just so happy to be open, and focused on ensuring they meet regulations relating to social distancing, that most are completely ignoring their queue experience (QX). They are seeing it as something functional as opposed to experiential, missing opportunity and causing negative customer experiences.

Payment Services 296

Payment Services Information Management Customer 296