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NMHC Optech 2022 Conference Recap: Remapping the Prospect Journey with Automation and Nurture Blends

PERQ

Did you get a chance to attend the Optech conference this year? The technology discussion included access controls for self-touring, parking technology, the need for a customer data repository outside the CRM, omnichannel experiences, and more. MULTICHANNEL AND OMMNICHANNEL. Otherwise, the map is no good to you.

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Retail is the Number-One Industry Targeted by ADA Website Lawsuits

Retail TouchPoints

In brick-and-mortar stores, title III of the American Disabilities Act (ADA) mandates ramps for mobility-impaired customers or braille signs for the visually impaired. When a website or app is not accessible, customers can bring an ADA-based lawsuit against the offending company. Retail Companies Get the Most Lawsuits.

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The 3 big problems with omnichannel retail

Steve Dennis

At the final session of our retreat then CEO Arthur Martinez made a bold–and as it turns out rather prophetic–statement which went something like this: “the future of Sears will be dictated by our ability to meet our customer’s needs anytime, anywhere, anyway.” Customers don’t care about channels. Embrace the blur.

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What We Learned at RetailX 2021 — And What it Means for the Future

Algopix

RetailX is a high-level, B2B retail conference that helps analysts, investors, and vendors alike navigate the complexities of multichannel commerce. The seller information we provide is invaluable: Our customers frequently leverage product and marketplace data to generate leads and connections to powersellers.

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The 3 big problems with omnichannel retail

Steve Dennis

At the final session of our retreat then CEO Arthur Martinez made a bold–and as it turns out rather prophetic–statement which went something like this: “the future of Sears will be dictated by our ability to meet our customer’s needs anytime, anywhere, anyway.” Customers don’t care about channels.

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New Look Chairman and former Sainsbury’s CEO, Mike Coupe, confirmed as keynote speaker at Retail Technology Show

365 Retail

Amazon, Farfetch, Very Group, Marks & Spencer and Morrisons are announced as just some of the retail industry’s leading visionaries speaking at the Retail Technology Show , as the event, which brings together Europe’s most forward-thinking retailers and leading tech innovators, announces its conference programme.

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What is Buy Online Pickup In Store (BOPIS)? The Complete Guide for Omnichannel Retailers

Fabric

Enterprise retailers are in constant pursuit of new ways to enrich the customer experience—whether it’s prioritizing faster fulfillment, optimizing for consumer convenience, or enhancing personalization along the buyer’s journey. A great example is Walgreens , a company that recognizes that their customers want more convenience.