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Retailers Get Real with AI: Four AI-Powered Apps We’ll See this Year

Retail TouchPoints

Using predictive synthetic data, a retailer could predict that a shopper who buys Starbucks ground coffee at Safeway on a Tuesday is also likely to buy Kerrygold butter in the same shopping trip — and could, for example, send them a mobile coupon while they’re in-store.

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Best Buy CEO Promises Enhanced Personalization, Physical Store Upgrades in FY2025

Retail TouchPoints

The retailer “will be removing physical media and updating our mobile, digital imaging, computing, tablets and smart home departments,” said Barry. “We Barry noted that Best Buy’s wealth of first-party customer data gives it an advantage in its personalization efforts, particularly with its mobile app. “We

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Top 10 Contactless Trends to Watch in 2022

Retail TouchPoints

The desire is still there to do touchless, but for different reasons than COVID safety,” he said during a presentation at the 2021 retailX conference in Chicago. More Mobile Deployments for Store Associates and Managers Mobile solutions empower managers to get out of stores’ back offices and onto the floor.

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In Bankruptcy, Brooks Brothers Explores Sale, Closes 50+ Stores

Retail TouchPoints

Appearing at Retail TouchPoints ’ Retail Innovation Conference in 2019 , CIO Todd Treonze said the company was implementing “buy anything, get it anywhere (BAGA)” fulfillment — a long-time aspiration for omnichannel retailers that has yet to be realized by most.

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Shopify (re)unite & the Two Ecommerce Stats Every Brand Has to Know

Optimizely

This week, Shopify hosted their first-ever virtual conference, Shopify (re)Unite, where their leadership team revealed new and upcoming features and provided insights about the future of commerce. It’s centered around a mobile experience and is, in essence, a 1-page store. Point-of-Sale Pro Upgrades.

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The Missing Piece In The Retail Technology Stack: Human Beings

RTP blog

Technology For Humans, Not In Place Of Humans I was reminded of the importance of the human-technology connection, ironically, at a user conference hosted by one of the world’s largest technology companies: Salesforce Xchange. But technology without human beings is worse than limited: it’s almost useless.

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Retail Media: Everything You Need to Know

Retail TouchPoints

For example, Dollar General works with Bridge for first-party identity resolution, LiveRamp to match those customer IDs to other platforms like The Trade Desk , and other solutions to “stitch those customer IDs to specific POS data,” Cochart shared during a session at the 2023 RICE conference.

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