iVend

JUNE 14, 2023

Customer loyalty in retail is what every brand strives for – having customers who love your store so much that they shop with you time and time again, spend more, and spread the word to others about how great you are. But not all retail POS technology offers the same loyalty functionality.

Customer Loyalty 52

Customer Loyalty POS Technology Customer Retention 52

Ecommerce Platforms

FEBRUARY 9, 2023

During the Shopify’s Winter ‘23 Edition , we learned about the release of a product called Shopify POS Go. Now, Shopify has always provided a POS for free to all of its users (and you have the option to upgrade to a premium version), so what’s the big deal about Shopify POS Go? What is Shopify POS Go? Quite bit, actually.

POS 104

POS Shopify Merchant Services Channel 104

Retail TouchPoints

MARCH 8, 2021

As technology and digital continues to infiltrate consumers’ lives, the need for human interaction and emotional connection is more important than ever. Retail TouchPoints (RTP): Shikatani Lacroix Design’s latest white paper looks at finding the balance between technology and human interaction.

Customer Data 264

Customer Data Customer White Paper Technology 264

iVend

SEPTEMBER 14, 2023

iVend works with a host of different retailers around the world, of all types and sizes, which gives us a unique insight into what successful businesses are doing to set themselves apart. We have used that knowledge to pinpoint ten key competitive strategies for success in retail.

Payment Services 101

Payment Services POS Retail Operations 101

Retail TouchPoints

JANUARY 11, 2021

Without question, the COVID-19 pandemic proved to be quite a disruptor for retailers, as in-store sales dropped and other options, like ecommerce and buy online, pick up in-store (BOPIS) surged. With that in mind, here are three predictions for retailers in the coming year. Real-time data is the key for 2021.

Small Business Retail 238

Small Business Retail Retail eCommerce Social Media 238

Retail TouchPoints

MARCH 1, 2024

The retailer “will be removing physical media and updating our mobile, digital imaging, computing, tablets and smart home departments,” said Barry. “We The retailer added paid membership tiers to its program in May 2023 , and Barry reported that the two-tiered My Best Buy programs had 7 million members at the end of FY2024.

POS 272

POS Omnichannel Mobile Improvements 272

Retail TouchPoints

NOVEMBER 10, 2023

For several years now the term “retail media” has been buzzing around both retail and media circles. Whether you’re looking for a deeper understanding of the implications and applications of retail media or need a down-and-dirty explainer on what retail media actually is, you’ve landed in the right place.

Retail 285

Retail Social Media Multi-channel Channel 285

Korona

MARCH 7, 2023

Gift cards can be a powerful marketing and sales tool for retailers. And when you combine them with point of sale (POS) technology, their potential is even greater. But how exactly do POS gift cards work, and what are their associated challenges? When it comes to POS gift cards, retailers can benefit in several ways.

POS 52

POS Gifts Payment Services Merchant Services 52

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 10, 2022

A complete point of sale system is one of your biggest assets in the retail industry. You need a point of sale system that helps you manage your business successfully in today’s highly competitive retail industry. Which POS system is the right fit for your business? Will your point of sale work across multiple platforms?

POS 81

POS Point of Sale Customer Retention Multi-channel 81

Ecommerce Platforms

JULY 29, 2020

The first one, Lightspeed OnSite is one that you install on your desktop, while the Lightspeed Restaurant platform is a POS for restaurants. The Lightspeed Retail system is utilized by retail companies, and it's all focused on the cloud. Lightspeed started life as a company offering retail POS system technology to companies.

lightspeed 177

lightspeed POS Payment Services Shipping Costs 177

Korona

APRIL 28, 2022

Whether you’re a start-up or a well-established retail enterprise, you need more than a cash register to record sales and accept payments at your premises. . The modern features of retail point of sale software are numerous and may differ from one retail business to another. POS system features. POS System Features.

POS 52

POS Payment Services Merchant Services Payments 52

Retail TouchPoints

AUGUST 30, 2023

In today’s challenging business landscape, where profit margins are shrinking, supply chains are slow and uncertain, labor shortages are prevalent and inflation is a concern, it is crucial for retailers and brands to differentiate between understanding customer habits and fostering customer loyalty in order to succeed.

Shipping Costs 235

Shipping Costs Improvements Live Chat Retail 235

Retail TouchPoints

JULY 29, 2020

While the name Burton is almost synonymous with the snowboards the company began making in 1977, Burton has diversified over the years into new categories — including surfboards, apparel, goggles/optics and other sports gear — as well as expanding beyond manufacturing into direct-to-consumer (DTC) retail, both physical and digital.

Omnichannel 277

Omnichannel eCommerce POS Operations 277

Retail TouchPoints

FEBRUARY 23, 2023

Widespread interest in and acceptance of AI in all of its forms — particularly among younger shoppers — means that it’s not a matter of when customers will accept the technology but how retailers should react to it. They’re going to be more comfortable if they’re getting precise answers [from chatbots].

Retail 260

Retail Technology Customer Experience Consumer 260

Retail TouchPoints

JUNE 11, 2021

Now more than ever, retailers are looking for solutions to create more seamless in-person and digital customer experiences. But while blending of in-store and online provides consumers with significantly more flexible shopping, it also creates operational challenges. Providing Various Payments Technologies.

Payment Services 199

Payment Services Payments Retail Sporting Goods 199

Retail TouchPoints

DECEMBER 15, 2022

Also, it is not enough for marketers to just ‘know’ their customers; it is important for them to be one step ahead and predict what they need and how they will behave. In the current scenario, what customers expect from brands is often changing in a dynamic manner.

Multi-channel 234

Multi-channel POS Customer Data Mobile 234

Retail TouchPoints

JUNE 22, 2020

With the California attorney general on track to enforce the California Consumer Privacy Act (CCPA) in July 2020, retailers will continue to face challenges in meeting CCPA compliance. According to the recent PwC Consumer Intelligence Series survey of more than 5,000 consumers, 83% want more control over their data.

eCommerce 186

eCommerce Retail Technology Customer Data 186

Korona

AUGUST 3, 2022

As eCommerce grows rapidly, so do customer expectations. In a short time, the eCommerce website has gone from being an optional add-on to the central element of any retail system. . This article discusses the benefits of eCommerce POS integration and how to integrate a point of sale system with your website. Table of Contents.

POS 52

POS eCommerce Point of Sale Payment Services 52

Retail TouchPoints

AUGUST 14, 2020

Understanding consumer behaviors will be key to building (or rebuilding) a successful retail business in a post-pandemic world. However, retail marketers often lack the data they need to develop and execute more empathetic messaging. Last year the top priority was engaging customers in real time.

Webinar 274

Webinar Consumer Payments Marketing 274

iVend

OCTOBER 16, 2023

As discretionary spend decreases in inverse proportion to cost of living increases, and consumers think more carefully about where they spend, retailers have to get really smart about strategies to win and retain their share of the market. iVend helps retailers iVend helps retailers to capture and analyse customer data.

POS 98

POS Payment Services Payments Omnichannel 98

RTP blog

NOVEMBER 11, 2019

By Garry Church, Inmar Retailer buying decisions on technology are all too often influenced by the latest trends and reflect the “flavor of the month.” While that’s understandable, it’s critical to remember that retail is all about people. They can do this because they have invested wisely in maximizing the speed of their POS.

Technology 150

Technology Retail POS PayPal 150

retailnext

SEPTEMBER 24, 2019

In today’s world, collecting data and basing decisions on the calculated data is critical to success, especially in the retail market. Identifying purchase patterns and creating a customer database offers an array of other benefits including: Identifying opportunities. Gauge customer and purchase trends.

Customer Data 88

Customer Data Improvements Customer Social Media 88

Kibo

APRIL 21, 2021

Today’s modern consumer expects the in-store experience to provide the same convenience and flexibility of the online shopping experience. Nowadays, retailers miss out on an estimated $1 trillion in in-store sales because they don’t have the products customers are interested in. Inform Customers With Personalized Updates.

POS 62

POS Fulfillment Point of Sale Shipping 62

Korona

OCTOBER 6, 2021

As a winery owner, your tasting room is the jumping-off point to both building your winery’s brand as well as the first place to convert customers into wine club members. A winery POS system is a valuable piece of technology that can enhance the tasting room experience and build more loyalty among your guests. FOOD MENUS.

POS 52

POS Payment Services Point of Sale Shipping Costs 52

Korona

OCTOBER 6, 2021

As a winery owner, your tasting room is the jumping-off point to both building your winery’s brand as well as the first place to convert customers into wine club members. A winery POS system is a valuable piece of technology that can enhance the tasting room experience and build more loyalty among your guests. Food Menus.

POS 52

POS Payment Services Point of Sale Events 52

365 Retail

NOVEMBER 9, 2023

In fact, 88 per cent of online shoppers in the UK say they would stop using brands and organisations that don’t value consumer data privacy. With third-party trackers phasing out and regulations like the UK’s Data Protection Act and GDPR in place, retailers are under immense pressure to navigate the complex terrain of e-privacy.

Retail 59

Retail Customer Data Channel Consumer 59

Korona

MARCH 30, 2023

Within the retail realm, more and more services are integrated, seamless, and efficient. Faster and more convenient web services, emerging AI tech, augmented reality, and in-depth data processing are just a few of the things that have combined to alter the retail landscape. But what are some of the tech trends in retail in 2023?

Technology 52

Technology Payment Services Small Business Retail POS 52

Retail TouchPoints

FEBRUARY 23, 2022

In the pandemic’s wake, many retailers set up flexible fulfillment services in order to meet new safety guidelines and consumer requirements. From early 2020 to mid-2021, the percentage of retail chains offering curbside pickup surged from a miniscule 7% to a staggering 51%. Nicholas offered six best practices: 1.

Fulfillment 280

Fulfillment Vend Operations Technology 280

Retail TouchPoints

MARCH 25, 2022

Given all of this, it is very clear why this demographic is a critical target audience for retailers. Consequently, this is a medium that retailers must seriously consider in order to reach the customers of the future. These are all qualities of ecommerce, so why not connect the online shopping experience with the POS?

Payments 272

Payments Payment Services Social Media Electronics 272

Ecommerce Platforms

FEBRUARY 4, 2019

Or, are you looking for a better POS system than the one you already have? If so, Vend POS might be the perfect solution for you. They were one of the first companies offering business owners a robust POS system operating entirely via the cloud. How Does Vend POS Work? The Benefits of Using Vend POS.

Vend 91

Vend POS Payment Services eCommerce 91

Korona

JANUARY 26, 2023

Customer experience is at the heart of running a multi-channel retail store. Despite the sheer diversity of all these channels, one crucial tool can synchronize sales and customer data across these platforms: POS software. Point of sales for multichannel retailers has specific features you need to look for.

Point of Sale 52

Point of Sale Payment Services Multichannel Payments 52

RETAIL MANAGEMENT SOFTWARE

APRIL 24, 2023

In today’s fast-paced retail landscape, customer loyalty has become a critical factor in business success. With increased competition and changing consumer behaviors, retailers must stay ahead of the curve by implementing effective customer loyalty programs.

Customer Loyalty 84

Customer Loyalty Customer Retail Customer Retention 84

365 Retail

OCTOBER 4, 2023

So companies not only satisfy regulatory requirements but also foster a higher level of trust with their consumers. Try Out Alternative Data Management Solutions: The below data management solutions are custom-fit for the changing landscape.

Retail 65

Retail Customer Data Channel Improvements 65

Korona

FEBRUARY 13, 2023

To grow your retail business in today’s landscape, you must go beyond your website or physical store. As soon as you leverage multiple channels to promote your products, you are conducting multi-channel retailing. This retail strategy comes with plenty of advantages, but it also has its challenges.

Multi-channel 52

Multi-channel Channel Payment Services POS 52

Retail TouchPoints

FEBRUARY 14, 2024

Retail TouchPoints sat down with Grover to check in on how his latest marketplace endeavor is evolving and get a peek into his crystal ball for what lies ahead in the marketplace landscape. Retail TouchPoints: What makes SPO stand out in the sea of other marketplaces? Grover: Completely. We’ve also done livestream events.

Fulfillment 199

Fulfillment eCommerce Other Consumer 199

RETAIL MANAGEMENT SOFTWARE

MAY 24, 2022

The transition to digital marketing has accelerated over the past two years, and the customer experience has improved dramatically. However, strong headwinds threaten continued growth as retail businesses face ongoing disruption from the pandemic, supply chain challenges, and climate change. First-Party Data Marketing Is The New Norm.

Payment Services 81

Payment Services Small Business Retail Marketing Retail 81

Korona

MARCH 22, 2022

The retail industry has witnessed significant changes in recent years. Amazon and other online retailers have expanded into other forms of distribution. . In response to this, many retailers have implemented features such as online purchase and in-store pickup (BOPIS). See related: How to Move Your Retail Business Online.

Payment Services 52

Payment Services Retail POS Payments 52