Retail Technology Review

JUNE 12, 2020

COVID-19 continued to reshape the retail landscape in May, as consumers acclimatised to the enforced shift of shopping online.

eCommerce 70

eCommerce Online Retail Retail Consumer 70

Retail Technology Review

JUNE 9, 2020

COVID-19 continued to reshape the retail landscape in May, as consumers acclimatised to the enforced shift of shopping online.

eCommerce 70

eCommerce Online Retail Retail Consumer 70

Retail Technology Review

JULY 6, 2021

The latest Office for National Statistics (ONS) Consumer Trends report reveals household spending tumbled 11% in the first quarter (Q1) of 2021, compared to the same period last year.

eCommerce 70

eCommerce Consumer Internet Retail Supplies 70

Retail Technology Review

FEBRUARY 5, 2020

As we move into a new decade, technology is continuing to make big changes in the way eCommerce businesses engage with their customers.

eCommerce 126

eCommerce Online Retail Technology Consumer 126

ChannelAdvisor

NOVEMBER 16, 2018

Discovery shopping — the act of shopping as a pastime or shopping without knowing what you are looking for — accounts for 50% of the retail market, by some estimates. However, many e-commerce options are not designed for discovery, but rather for utilitarian experiences or for a hyper-focused market or product.

Blog 45

Blog eCommerce Mobile Jewelry 45

ecomdash

SEPTEMBER 26, 2018

It may not seem like one to be concerned about, but the truth is, Halloween can be a real money-maker for ecommerce retailers. Just take a look at some of the statistics from Halloween 2017: Retail spending for Halloween 2017 reached $9.1 As many as 71% of online Halloween consumers will buy from Amazon.com this year.

Jewelry 96

Jewelry Toys Accessories Supplies 96

Retail Technology Review

JUNE 29, 2021

Nutravita, a fast-growth eCommerce supplement company, has selected James and James Fulfilment to provide a fully outsourced eCommerce fulfilment service, as it diversifies and enhances its direct-to-consumer (D2C) shopping experience.

Fulfillment 70

Fulfillment Operations eCommerce Management 70

Retail Technology Review

AUGUST 24, 2020

Hermes, the UK consumer delivery company, has partnered with addressing company what3words to provide even more accurate deliveries. Hermes can now accept what3words addresses from any retailer or e-commerce client and deliver to that exact location.

eCommerce 70

eCommerce Consumer Retail Internet Retail 70

Retail Technology Review

JULY 13, 2020

COVID-19 has hit all kinds of sectors hard and fast. Businesses struck in particular – such as travel, restaurants and pubs – have a long and hard road ahead of them which, for many organisations, may seem impossible.

Travel 70

Travel Consumer eCommerce Internet Retail 70

Retail Technology Review

JANUARY 26, 2021

The end of 2020 marked a turning point for the online grocery market, with COVID-19 accelerating orders and some key acquisitions of robotics companies in the retail space.

Fulfillment 142

Fulfillment eCommerce Consumer Retail 142

Retail Technology Review

OCTOBER 15, 2019

A shift in consumer behaviour has seen the retail sector transition from bricks alone to a combination of bricks and clicks.

Omnichannel 87

Omnichannel eCommerce Retail Consumer 87

Retail TouchPoints

JANUARY 5, 2024

Supply chains have always been critically important. When retailers invest correctly, logistics presents the opportunity for not only hard cost savings but long-term value creation as organizations find innovative ways to deliver products into the hands of consumers.

eCommerce 256

eCommerce Fulfillment Supplies Operations 256

ESW

NOVEMBER 30, 2020

From the consumer’s viewpoint, online grocery shopping seemed to work pretty well for the most part. A May survey of 952 online shoppers by Digital Commerce 360 and Bizrate Insights found almost two-thirds (65%) of buyers scored their online shopping experience an eight or higher out of ten. The pandemic made things even worse.

Fulfillment 78

Fulfillment Shipping Costs Supplies Consumer 78

Retail Technology Review

AUGUST 24, 2021

Hotel Chocolat, Luxury British chocolatier and cacao grower, has partnered with Operations Experience Management platform, parcelLab, to elevate the online customer experience, in response to the changing consumer behaviours and significant shift to ecommerce seen within the last 15 months.

Improvements 142

Improvements Customer Experience Operations eCommerce 142

Retail Technology Review

AUGUST 17, 2021

The rise in international direct-to-consumer (D2C) purchases over the past six months has been led by Millennial demographics, with reduced access to stores during the pandemic prompting over half (52%) of 25-34 year olds to buy direct from international online brands, the latest data from eShopWorld (ESW) reveals.

eCommerce 126

eCommerce Consumer Internet Retail Supplies 126

Retail Technology Review

JUNE 30, 2020

Consumers are more conscious than ever about how their shopping habits affect the world at large.

Management 87

Management eCommerce Consumer Internet Retail 87

Retail Technology Review

JUNE 1, 2021

With ever-changing consumer habits and trends, some began to wonder if this heritage company would survive the transition into the 21st century. Not so long ago, nearly every house sported an electrical appliance from Swan, making it one of Britain’s best-loved names, and up until 1986 Swan were the UK’s number one distributor for kettles.

Channel 79

Channel eCommerce Consumer Internet Retail 79

Retail Technology Review

JUNE 24, 2020

As the retail industry continues to experience the full impact of COVID-19, resulting in store closures and reduced distribution capacity, there are new, emerging signs that the industry is responding positively to this new normal, adapting their ways to meet the needs of consumers.

eCommerce 70

eCommerce Consumer Retail Internet Retail 70

Retail Technology Review

DECEMBER 16, 2020

Global eCommerce platform, Kooomo, has announced further updates to its platform, including improved accuracy of stock, increased garment context through updated size charts, greater flexibility when managing cookies and a progress bar which indicates how close a consumer is to qualifying for free shipping.

Customer Experience 87

Customer Experience Improvements eCommerce Platforms Customer 87

Retail Technology Review

SEPTEMBER 16, 2020

Personalisation will be the key for retailers to create a compelling experience as shoppers settle into their new post-COVID-19 habits, with retailers needing to consider incorporating personalisation into their online and offline strategies as a priority.

Retail 87

Retail eCommerce Platforms eCommerce Consumer 87

Retail Technology Review

JANUARY 26, 2021

Google Cloud has launched Product Discovery Solutions for Retail, a suite of solutions built to help retailers around the globe enhance their ecommerce capabilities and deliver highly personalised consumer experiences in the first phase of their shopping journeys.

Retail 70

Retail eCommerce Consumer Internet Retail 70

Retail Technology Review

JULY 30, 2019

By Branwell Moffat, Director of Commerce Consulting at Envoy Digital, part of the KPS Group. Consumers love the way mobile enables them to slot online shopping, browsing and product research into their busy day as they sit on the train, wait in line for a coffee or kill time between appointments.

Mobile 70

Mobile Mobile eCommerce eCommerce Consumer 70

Retail Technology Review

OCTOBER 30, 2018

Although Brexit anxiety has led to a slowdown in consumer spending, eCommerce specialist Tryzens sees a bright future for British retailers, after a report released by Paypal has placed UK retailers at the top of the list of countries that foreign buyers purchase goods from online.

PayPal 79

PayPal Retail eCommerce Consumer 79

BigCommerce

FEBRUARY 23, 2018

We’ll cover: What an ecommerce customer loyalty program is. Examples of ecommerce customer loyalty programs (with case studies). Many businesses use loyalty programs to reward repeat purchases which has shown to be very effective, especially for ecommerce. These retailers have the following characteristics: 1.

Customer Loyalty 378

Customer Loyalty eCommerce Improvements Shipping Costs 378

BigCommerce

DECEMBER 20, 2017

Immediately following Cyber Five of 2017, I sent an email out to a bunch of ecommerce experts and multi-million dollar ecommerce store owners. That latter reason had me asking these crazy smart, crazy successful folks what was on the horizon for ecommerce in 2018. Because a lot happens in a year within retail and ecommerce.

eCommerce 419

eCommerce Shipping Costs Social Media BigCommerce 419

GetElastic

JANUARY 10, 2018

For a few years, personalization has been B2C commerce’s favorite catch phrase: know your customer, personalize the offers and prices, sell at the right time and keep communicating until you build a relationship and not just a sale. Multi-touchpoint commerce. But what about personalization for B2B (business to business) sales?

B2B 141

B2B Multi-channel B2C Customer Experience 141