Steve Dennis

OCTOBER 14, 2019

Nearly 20 years ago, when I was responsible for multichannel integration at Sears, we noticed a meaningful percentage of our appliance customers were researching online and buying in the store. Several years later, I witnessed the same (and growing) phenomenon in the luxury fashion business. Misunderstanding the customer journey.

eCommerce 112

eCommerce Other Multichannel Channel 112

Ecommerce Platforms

NOVEMBER 3, 2022

In fact, it's predicted that more than 50% of US consumers will participate in this shopping event. It’s also worth noting that multichannel shopping continues to rise year-by-year, with US multichannel retailers generating more than $492 billion this year alone! So, how can eCommerce sites make the most out of Black Friday?

eCommerce 104

eCommerce Social Media Multichannel Beauty and Health 104

Fabric

JULY 13, 2023

According to data from Statista, the use of curbside pickup and buy online, pick up in-store (BOPIS) grew significantly during the COVID-19 pandemic: Today, omnichannel fulfillment has surpassed being just a fleeting trend and has solidified its position as a strategic imperative for modern enterprise retailers. Let’s dive in!

Omnichannel 100

Omnichannel Fulfillment Payment Services Shipping Costs 100

ChannelAdvisor

AUGUST 19, 2022

The FIFO technique is especially helpful when selling food, but is also applicable to fast-paced industries like consumer electronics, health and beauty or fashion, where a high rotation of stock is necessary. . A multichannel commerce platform can help you manage multiple drop-ship providers in one place. . Drop Shipping.

eCommerce 52

eCommerce Management Shipping Costs Drop Ship 52

Ecommerce Platforms

SEPTEMBER 16, 2019

More often than not, an online business operates in the same fashion as brick and mortar stores. Streamline Your Order Fulfillment Process. The ingredient to always have to customers return to your checkout button is having a sensible order fulfillment criteria in place. The only disparity is it may not need a physical location.

eCommerce 172

eCommerce Merchant Services Payment Services Shipping Costs 172

ChannelAdvisor

NOVEMBER 30, 2022

selling directly to consumers), and want more retail-centric strategies, please see this recent blog on how retailers can eliminate excess inventory.] . Will it cost more to warehouse, sell and fulfill orders of older inventory than to liquidate it, give it away or destroy it? . fashion), becoming outdated (e.g.,

eCommerce 52

eCommerce Channel Electronics Consumer Electronics 52

ChannelAdvisor

NOVEMBER 30, 2022

selling directly to consumers), and want more retail-centric strategies, please see this recent blog on how retailers can eliminate excess inventory.] . Will it cost more to warehouse, sell and fulfill orders of older inventory than to liquidate it, give it away or destroy it? . fashion), becoming outdated (e.g.,

eCommerce 52

eCommerce Channel Electronics Consumer Electronics 52

PFS

AUGUST 23, 2017

Walmart has been on something of an acquisition spree, recently acquiring trendy online fashion brands ModCloth and Bonobos – the retailer’s third and fourth ecommerce acquisitions in less than a year. On the home front, more than half of the consumers surveyed by Opinion Research Corp. Stores are vanishing. Re-imagining Commerce.

Home Furnishings 56

Home Furnishings Channel Apparel Consumer 56

Fabric

AUGUST 15, 2023

Enterprise retailers are in constant pursuit of new ways to enrich the customer experience—whether it’s prioritizing faster fulfillment, optimizing for consumer convenience, or enhancing personalization along the buyer’s journey. The question is, what’s the best way to implement this fulfillment strategy to realize its many benefits?

Omnichannel 130

Omnichannel Payment Services Shipping Costs Fulfillment 130

Kibo

NOVEMBER 1, 2021

It represents the new normal in how B2B and B2C consumers research, purchase, and acquire products. A recent survey of 1200 US consumers found that the majority of respondents are shopping online, 41% via ecommerce websites, and 16% via shopping apps. Omnichannel vs. Multichannel Order Management. Source: Google.

Omnichannel 114

Omnichannel Management Multichannel B2C 114

ChannelAdvisor

JULY 31, 2020

For every transaction you have with a consumer, there were at least a dozen different influences that went into that person’s decision to buy from you. The sheer volume of online buying options now available to consumers means there’s no surefire way to know precisely how people discover your products — or what they’ll do next.

Consumer 52

Consumer Shipping Costs Social Media eCommerce 52

Retail TouchPoints

AUGUST 13, 2021

That led to this huge move toward making sure that people could get their fulfillment story and their operation story in line, where historically they were running their operations and their Amazon business very separately from their dot.com business. As a result, companies had to contemplate, ‘What is my omnichannel strategy?

Omnichannel 299

Omnichannel Payment Services Payments Multi-channel 299

Fabric

MAY 9, 2023

An event router is a component of an event-driven architecture that directs the flow of events or messages between producers and consumers based on predefined rules and criteria. Multichannel pricing management using a pricing and promotions engine is much easier if you have a central location to manage the APIs that power such a system.

eCommerce 130

eCommerce Payment Services Management eCommerce Platforms 130

Fabric

MAY 9, 2023

An event router is a component of an event-driven architecture that directs the flow of events or messages between producers and consumers based on predefined rules and criteria. Multichannel pricing management using a pricing and promotions engine is much easier if you have a central location to manage the APIs that power such a system.

eCommerce 130

eCommerce Payment Services Management eCommerce Platforms 130

Fabric

MAY 9, 2023

An event router is a component of an event-driven architecture that directs the flow of events or messages between producers and consumers based on predefined rules and criteria. Multichannel pricing management using a pricing and promotions engine is much easier if you have a central location to manage the APIs that power such a system.

eCommerce 130

eCommerce Payment Services Management eCommerce Platforms 130

Omnisend

JUNE 30, 2020

of consumers say that they won’t return to a brand after just one poor delivery experience. It’s inherently easy for the fulfillment process to go wrong as it can take multiple hands and software systems to ship an order. Amazon has conditioned online shoppers to always expect fast, accurate, and free shipping. In fact, 83.5%

Shipping Costs 78

Shipping Costs Merchant Services eCommerce Social Media 78

ChannelAdvisor

JANUARY 27, 2023

In categories like fashion or home decor, international markets may be eager for out-of-season stock even as styles and consumer shopping trends change in your home country. How to Sell Internationally Selling online makes international trade possible and efficient in ways “old-fashioned” commerce can’t. No problem.

Merchant Services 98

Merchant Services eCommerce Shipping Costs Payment Services 98

ChannelAdvisor

JUNE 13, 2018

Dear Consumer: We get it. If you’ve seen a search result like this when looking for products recently, you’ve experienced this program in action: Introduced in early 2018, Google Shopping Actions connects consumers and sellers through search. Hungry for discounts on luxury fashion? Really, we do. Buying online is convenient.

eCommerce 51

eCommerce Shipping Costs Consumer Merchant Services 51

ChannelAdvisor

MARCH 27, 2020

Those with multichannel operations in place are at an advantage. McKinsey predicts : “The online world of contactless commerce could be bolstered in ways that reshape consumer behavior forever.” Many beauty brands might start to transition their product catalogue across to Amazon to meet consumer demand. Empathy Selling.

Blog 59

Blog Retail Social Media eCommerce 59

iVend

DECEMBER 9, 2019

In true Millennial and Gen Z fashion, they desire a personalised shopping experience catered to them, in fact, a staggering 63% of Millennials note that they will actually spend more on a product if it comes with a personalised experience. Consumers Are Over 2-Day Delivery. Data is Do or Die.

Retail 72

Retail X-cart Omnichannel Merchant Services 72

iVend

DECEMBER 9, 2019

In true Millennial and Gen Z fashion, they desire a personalised shopping experience catered to them, in fact, a staggering 63% of Millennials note that they will actually spend more on a product if it comes with a personalised experience. Consumers Are Over 2-Day Delivery. Data is Do or Die.

Retail 52

Retail X-cart Omnichannel Merchant Services 52

iVend

DECEMBER 9, 2019

In true Millennial and Gen Z fashion, they desire a personalised shopping experience catered to them, in fact, a staggering 63% of Millennials note that they will actually spend more on a product if it comes with a personalised experience. Consumers Are Over 2-Day Delivery. Data is Do or Die.

Retail 52

Retail X-cart Omnichannel Merchant Services 52

ESW

NOVEMBER 18, 2019

It’s the service that will be provided to the consumer in the form of an integrated set of transactional and collaborative activities to accomplish a specific organizational goal,” Ashar writes. We combine eCommerce software with solutions to physical, real-life problems like customer service, warehousing and order fulfillment.

eCommerce 110

eCommerce B2B eCommerce Platforms Multichannel 110

ROI Revolution

MARCH 2, 2021

73% of consumers using D2C ecommerce over the course of COVID-19 plan to continue post-pandemic ( McKinsey ). With consumers more concerned about their discretionary spending, the online resale apparel market is projected to double by 2024 ( Statista ). Consumers spending 1 more hour per day online in light of COVID-19.

eCommerce 195

eCommerce Social Media Payment Services Merchant Services 195

ROI Revolution

DECEMBER 2, 2021

Shipping, inventory, and fulfillment are the basic underpinnings of a business that must work flawlessly for marketing & advertising to be worth it – and they are all in flux right now. Last year, consumers moved toward digital more quickly than ever in light of the coronavirus pandemic. December 2. billion in revenue. November 18.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

AUGUST 5, 2021

Consumer spending habits returning to normal. Mastercard reports that their Q2 2021 revenue surged 36% over last year, a confident indication that consumer spending is rebounding after the pandemic made shoppers wary of making discretionary purchases. billion in consumer spending in Q2. Still, overall, 62.5%

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

OCTOBER 1, 2020

Consumers spent nearly $212 billion on ecommerce between April and June 2020 according to new data from the US Department of Commerce. BOPIS also brings consumers the immediate satisfaction of receiving their item almost immediately without having to search for it in the store or wait for it to be shipped. 9/28 update. QoQ increase.

eCommerce 193

eCommerce Payment Services Merchant Services Small Business Retail 193

ROI Revolution

JANUARY 5, 2021

Now more than ever, it’s important for consumers and executives alike to understand the coronavirus trends that are having a major impact on society. As consumers continue to be concerned about the pandemic and social distancing protocols, they’re growing more and more to dislike standing in checkout lines. December 31 update.

eCommerce 147

eCommerce Social Media Payment Services Merchant Services 147

ROI Revolution

DECEMBER 3, 2020

Consumers still spent a record $10.8 Online consumer spend grew the most on Small Business Saturday and Sunday, which saw 30.2% Online consumer spend grew the most on Small Business Saturday and Sunday, which saw 30.2% COVID-19 has accelerated many consumers’ shifts to direct-to-consumer (DTC or D2C) brands.

eCommerce 156

eCommerce Social Media Payment Services Small Business Retail 156

ROI Revolution

NOVEMBER 4, 2020

Most of the growth has come from consumers 35 and older, although all age groups saw slight increases. The coronavirus pandemic forced brands to pivot their 2020 ecommerce strategies immensely to cope with consumers’ constantly shifting behavior. 62% of consumers shop online more now than before the pandemic ( Bazaarvoice ).

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

JULY 1, 2021

Alternative payment options have surged over the past year and a half after the coronavirus pandemic pushed consumers to be wary about high-contact shopping. In fact, over 45 million consumers will use BNPL this year. Contactless payment methods surged last year with the pandemic and consumers’ concerns around safety.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

JUNE 1, 2021

Contactless payment methods surged last year with the pandemic and consumers’ concerns around safety. Marketing to consumers in a post-pandemic world. Sending the right communication to the right customers only became more important with the pandemic as brands and consumers alike struggled to adjust to a rapidly shifting marketplace.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

JANUARY 5, 2022

Shipping, inventory, and fulfillment are the basic underpinnings of a business that must work flawlessly for marketing & advertising to be worth it – and they are all in flux right now. Omnichannel will also continue to be key as consumers increasingly rely on a blend of online and offline shopping experiences. Sensormatic).

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

MAY 6, 2021

With the rapid shifts that took place last year, 2021 will be about finding ways to reach wary consumers and filling your marketing toolbox with innovative strategies to stand out. COVID-19 brings increased consumer openmindedness. The coronavirus pandemic accelerated consumers’ adoption of real-time payment options by 41% last year.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

SEPTEMBER 9, 2020

Department stores have held strong to their fashion and apparel categories, but with apparel sales in a free fall across the board, many department stores are hurting as a result of COVID-19. consumers came from online orders. 9/9 update. department stores may not survive the pandemic. Will the pandemic be the end of department stores?

eCommerce 147

eCommerce Payment Services Merchant Services Small Business Retail 147

ROI Revolution

AUGUST 4, 2020

Free delivery, availability, and price were the top three key online purchase drivers for this group of consumers. According to the Toluna and Harris Interactive COVID-19 Barometer survey , 40% of consumers in the United Kingdom plan to reduce spend related to entertainment as lockdown restricitons ease. 7/29 update. 7/9 update.

eCommerce 158

eCommerce Payment Services Merchant Services Small Business Retail 158

ROI Revolution

APRIL 8, 2021

With the rapid shifts that took place last year, 2021 will be about finding ways to reach wary consumers and filling your marketing toolbox with innovative strategies to stand out. Casual apparel brands thrived in 2020 with consumers spending more time at home. Claim your copy! April 8 update. COVID-19’s impact on the apparel industry.

eCommerce 136

eCommerce Social Media Payment Services Small Business Retail 136