Retail TouchPoints

JUNE 27, 2023

There’s a lot of talk about artificial intelligence these days, with countless posts about how it’s changing consumer expectations , influencing operations and transforming entire industries. Retailers and brands spend weeks or months mapping new products and catalogs to online channels. Go to market in minutes.

eCommerce 279

eCommerce Multi-channel Multichannel Channel 279

Retail TouchPoints

DECEMBER 9, 2021

Supply chain challenges are nothing new, but they are newly in the spotlight as massive consumer delays and shortages affect the shopping public. Diversify channels to sidestep disruptions. A distributed fulfillment network model can benefit brands beyond port congestion as well. Ongoing Strategies for Success.

Supplies 304

Supplies Fulfillment Shipping Costs Multi-channel 304

RTP blog

JULY 17, 2017

By Peter Zaballos, SPS Commerce The Digital Consumer Age Of Retail The retail industry has entered a new era – the Digital Consumer Age of Retail. Consumers’ proficient use of digital channels has revolutionized the retail industry and technology has changed the way people shop today.

Omnichannel 150

Omnichannel Consumer Multi-channel Retail 150

ESW

MARCH 5, 2024

Omnichannel logistics provides the backbone for a multi-faceted shopper’s journey, ensuring that every touchpoint is not only connected but also seamlessly enhances the customer experience. It also provides consistent and convenient service across physical and online channels throughout the purchase journey.

Omnichannel 88

Omnichannel Multi-channel Retail Shipping Costs 88

Retail TouchPoints

OCTOBER 25, 2023

One big reason is that the nature of holiday shopping — with many consumers shopping for others and making purchases across multiple categories — gives retailers a golden opportunity to impress, and possibly retain, new customers. The days of designing channel experiences within the four walls of a store are coming to an end,” said Walker.

Multi-channel 317

Multi-channel Customer Experience Mobile Improvements 317

Retail TouchPoints

JANUARY 11, 2023

Recent data from ActiveCampaign revealed brands that run “shops” on social platforms are attracting more customers, with 59% of all consumers (and 76% of Gen Z) saying they’ve discovered new brands this way. Consumers like to feel connected to the brands they support. By implementing a CRM solution, small retailers can compete.

Social Media 278

Social Media Multi-channel Customer Loyalty Shopify 278

Retail Technology Review

FEBRUARY 10, 2021

James Hyde, CEO of James and James Fulfilment, explains how retailers can use outsourced fulfilment, delivery and returns as part of a multi-channel approach that gives customers what they want at home and in store.

Multi-channel 101

Multi-channel Consumer Fulfillment Channel 101

RTP blog

SEPTEMBER 18, 2017

American consumers spend an average of five hours a day on their mobile devices. This “always on” connectivity — high speed cellular networks, ubiquitous WiFi and “smart” devices — has enabled consumers to manage their day-to-day lives on their mobile devices. An effective mobile strategy needs to add real value for consumers.

Merchant Services 300

Merchant Services Multi-channel PayPal Mobile 300

Retail TouchPoints

APRIL 13, 2021

The 2021 Connected Consumer Series reflected the challenges retail (and society as a whole) have faced during the past year, but also the growing sense of optimism that is taking hold this year. Omnichannel now means not just offering services across channels, but also providing seamless communication that connects all touch points. “As

Consumer 156

Consumer Payment Services Fulfillment Multi-channel 156

Retail TouchPoints

SEPTEMBER 6, 2022

The retailer employs 40,000 workers at 1,300 of its own stores, 200 locations inside Target stores, and six fulfillment centers with a seventh on the way. Ulta’s technology investments aim to ensure that every item is available for every customer, no matter where or how they want it, in order to keep pace with the modern customer journey. “We

Supplies 278

Supplies Shipping Costs Travel Multi-channel 278

ChannelAdvisor

JUNE 30, 2021

Retailers and consumers alike are always looking for the newest cheapest way to ship. For consumers, this may mean weighing up their shipping carrier options, or making a choice between express and standard delivery. At ShipStation we’ve seen e-commerce businesses readily adopt multi-channel shipping software and reap the benefits.

eCommerce 40

eCommerce Fulfillment Multi-channel Shipping Costs 40

365 Retail

AUGUST 23, 2022

It is a great time to be a consumer – never before has there been so much online choice. Brands are recognising the potential of a multi-marketplace approach and key ecommerce players around the world – Walmart, eBay, Best Buy – are enjoying spectacular growth and increased shopper numbers. Alan Chester, VP of eCommerce at Luzern.

Multi-channel 111

Multi-channel eCommerce Payment Services eCommerce Marketing 111

Algopix

SEPTEMBER 12, 2023

However, as many sellers on Amazon are facing the issue of manually having to add their product listings to the catalog only one at a time, it can surely be a time-consuming and tedious process without the right tools at hand. Sellbrite works with well known online marketplaces and shopping carts, including Amazon, eBay, Walmart, and Shopify.

Multi-channel 95

Multi-channel eCommerce Shipping Costs eCommerce Software 95

Retail TouchPoints

AUGUST 25, 2021

Today, every one in five purchases is made online, largely due to changing consumer habits in the wake of lockdowns and other restrictions. A high level of services unique to each customer, delivered with little or no downtime, is what consumers now expect. Before the pandemic, ecommerce accounted for approximately 16% of all retail.

Payment Services 264

Payment Services Retail Multi-channel Payments 264

GetElastic

MAY 18, 2022

Post-pandemic, brands have a surmounting pressure to re-evaluate their channel and sales strategies as direct-to-consumer (D2C) channel adoption increases, and the need for a nurturing customer experience is in demand. In this blog we break it down into three steps: Step One: Your Current State. Learn More.

Multi-channel 78

Multi-channel Subscription Automotive Customer Loyalty 78

Kissmetrics

APRIL 20, 2021

However, it requires synergy between online commerce channels and physical retail to succeed. Some retailers may offer curbside pickup options where consumers can drive to the storefront and get their orders while remaining inside their vehicles. consumers have leveraged BOPUS to make purchases. Here are some tips to consider.

eCommerce 282

eCommerce Shipping Multi-channel Mobile 282

GetElastic

AUGUST 24, 2016

While the industrial IoT got an earlier start, the consumer IoT is not far behind and it is going to be big. Reimagining the Point of Sale Using many of the same underlying technologies, the consumer IoT gives merchandisers a whole new perception of what ‘place’ even means in the multi-channel universe. Really big.

Consumer 113

Consumer Multi-channel Channel Point of Sale 113

RTP blog

DECEMBER 19, 2017

The technological revolution certainly has had a strong hand in configuring the “how” of customer engagement. 2017: Retailers need: “ Mobile (not mPOS) for Associates : It is especially important for associates to have inventory visibility, training, HR, WFM functionality, fulfilment notifications, etc.;

Multi-channel 150

Multi-channel Customer Retail Omnichannel 150

365 Retail

MARCH 1, 2022

Brands to prioritise growth of sales on multiple online marketplaces: As brands look at ways to reach new audiences and increase sales, the use of online marketplaces will continue to grow and their popularity among consumers will see an uptick throughout the year. Flawless delivery and fulfilment will eliminate the need to manage invent ory.

Social Media 111

Social Media Multi-channel Fulfillment Drop Ship 111

Retail TouchPoints

MAY 5, 2021

Propelled by new technologies and heightened consumer demand, some segments that had been slower to gain traction online finally moved into the digital fast lane — cars , adult beverages and even trees , to name just a few. And yet, the consumer demand is there, and it’s becoming hard for retailers to ignore, no matter their category.

Automotive 279

Automotive Food and Beverages eCommerce Consumer 279

Retail TouchPoints

JULY 28, 2020

In fact, recent research from McKinsey finds consumers indicating they will adopt long-term behavioral changes beyond COVID-19. Consumers have had their options severely limited — and the idea of returning to typical social behavior like retail shopping is now fraught with risk. However, now all eyes are on the front of the house.

Retail 223

Retail Mobile Multi-channel Technology 223

365 Retail

SEPTEMBER 24, 2023

The digital landscape is ever-evolving, and with each passing year, the world of online trade witnesses significant shifts in trends, technologies, and strategies. With Adobe Commerce, you can build personalised, omni-channel shopping experiences for every customer – from B2B and B2C to B2B2C.

eCommerce 69

eCommerce Multi-channel B2B eCommerce Platforms 69

Steve Dennis

JULY 6, 2021

Unfortunately, much like the years-long fascination with the “retail apocalypse” and just about all things omni-channel, there is some truthiness in all this, but not much that provides tangible strategic guidance. Consumers traveled there to see stuff, pay for it, and take it home with them. The hybrid shopping journey.

eCommerce 148

eCommerce Retail Shipping Costs Multi-channel 148

365 Retail

JULY 18, 2022

Luzern eCommerce , the leading managed eCommerce platform provider, has announced $multi-million wins with Panasonic, Nestlé Health Science and Schneider Electric. In terms of selling direct to the consumer (D2C), an online brand presence and digital storefront must go far beyond just ‘looking good’. That’s Luzern’s role.”.

eCommerce 52

eCommerce Management Multi-channel Social Media 52

365 Retail

FEBRUARY 17, 2022

Californian lifestyle fashion brand, Pacsun , doubled its ship completes by better anticipating online demand and intelligently leveraging its stores as ecommerce fulfilment centres, partnering with antuit.ai , a leader in AI-powered SaaS solutions for consumer products and retail insights and now part of Zebra Technologies.

Improvements 52

Improvements Shipping Costs Multi-channel Fulfillment 52

OrderDynamics

DECEMBER 27, 2018

A Thankful Consumer Equals a Full Cart: Why Consumers And Retailers Are Thankful For Omni-Channel. Whether you call it omni-channel, unified commerce or multi-channel, one thing is clear: the ability to provide a seamless, consistent retail experience across channels is something to be thankful for.

Channel 52

Channel Consumer Shipping Costs Multi-channel 52

OrderDynamics

DECEMBER 11, 2018

Fulfill Your Cup: Make Your Click And Collect Orders Even More Convenient. No two consumers shop in the same way. With the rise of omnichannel, consumers now have more options than ever for how to shop, and more importantly, how to have their order fulfilled. Omnichannel retail consumers want it all.

Fulfillment 50

Fulfillment Multi-channel Omnichannel Order Fulfillment 50

Pivotree Blog

SEPTEMBER 22, 2022

Warehouse, Fulfillment and Delivery. trillion by 2024 (Statista) and 65% of consumers expected to use digital shopping channels (Wunderman Thompson), there is no alternative but to make sure you have a well-prepared and up-to-date eCommerce platform before the holiday season arrives. . Demand planning (Stock/resource).

Payment Services 52

Payment Services Supplies eCommerce Multi-channel 52

Retail TouchPoints

JULY 9, 2020

For the luxury category, the pandemic’s impact has been multi-faceted, raising the stakes for brands to have larger conversations around how the “luxury experience” is defined and created for an evolved consumer base. Trend 1: Evolving Consumer Priorities Could Depress Luxury Spending. trillion in current exchange rates.

eCommerce 304

eCommerce Travel Social Media Consumer 304

BigCommerce

AUGUST 13, 2018

Most online sellers begin their journey from one sales channel, setting up shop through a website or marketplace. Multi-channel retailing is the practice of selling merchandise on more than one sales channel. Consumers Are Shopping in More Locations Than Ever. Channel loyalty has become a thing of the past.

Multi-channel 263

Multi-channel Channel Comparison Shopping Shipping Costs 263

OrderDynamics

SEPTEMBER 21, 2017

By now, all retailers know that Multi-Vendor Unified Commerce systems are a necessity in modern retail. Customers expect to shop across channels without a hassle. Consumers don’t really care whether they bought online or on a mobile. The system makes order taking / processing, and order fulfillment happen.

Payment Services 57

Payment Services Multi-channel Payments Channel 57

Ecommerce Platforms

AUGUST 4, 2020

In the era of Amazon Prime, consumers now expect reliable and exceedingly fast shipping times. This is why engaging a reliable fulfillment solution is imperative. So, we've taken an in-depth look at ShipBob and Deliverr, two key players in the ecommerce fulfillment game, to see which is the better option.

Shipping Costs 151

Shipping Costs Shipping Merchant Services eCommerce 151

SellBrite

MAY 17, 2021

Instead, they use a third-party supplier to fulfill orders. We’ll be covering what Walmart dropshipping is and how you can get started dropshipping through this unique channel. When researching suppliers, you’ll need to pay attention to certain details, including: The quality of their technology. Step 4: Start fulfilling orders.

Merchant Services 88

Merchant Services Shipping Costs Payment Services Multi-channel 88

Ecommerce Platforms

JULY 15, 2020

Are you selling on Amazon and thinking about whether or not you should have some of your products fulfilled by them? Maybe you're trying to look for a completely different ecommerce fulfillment company to store and deliver your products. Here's our summary of the top ecommerce fulfillment companies out there: ?? Fulfillment.com.

Order Fulfillment 241

Order Fulfillment Fulfillment Payment Services Shipping Costs 241

365 Retail

JULY 5, 2022

eBay is once again hitting the sweet spot of consumers. eBay CEO Jamie Iannone, who rejoined eBay in April 2020, raves about the company’s transformation into an “enthusiast-focused retailer” as part of “a multi-year reimagining of eBay”. Attracting more shoppers and big brand sellers.

Fashion 59

Fashion Clothing Multi-channel Fulfillment 59

Kibo

APRIL 26, 2022

The past two years have demonstrated that consumers are ready and willing to change their behavior to find and purchase the things they need. Not missing a beat, consumers began returning to physical stores in 2021 as pandemic restrictions lifted and vaccines became widely available. Why should marketers care about headless commerce?

Payment Services 62

Payment Services Marketing Multi-channel Mobile 62

SellBrite

FEBRUARY 18, 2020

But launching on multiple sales channels and managing inventory while still maintaining his core business on eBay presented a variety of challenges. In fact, according to Sellbrite research, merchants who sell on three or more channels sell 156% more, and Sellbrite merchants experience over 300% growth after just one year.

Multi-channel 126

Multi-channel Channel Multichannel Shipping Costs 126