Retail TouchPoints

APRIL 11, 2024

But while AI is already delivering big changes to retailers’ bottom lines, it hasn’t yet truly transformed the way consumers shop. Retailers are readying auto-shopping bots that allow consumers to enter very detailed preferences (styles, brands, materials, sizes, prices, etc.) That will happen this year.

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Retail Mobile Consumer Operations 260

ChannelAdvisor

OCTOBER 9, 2023

But as the world and commerce have evolved, so have the demands of today’s consumers. They are looking to engage with brands on deeper levels and discover more product information. Here are several ways this more robust barcode can make the supply chain more efficient and bring more information to the fingertips of consumers.

Consumer 52

Consumer eCommerce Supplies Information 52

ChannelAdvisor

OCTOBER 9, 2023

But as the world and commerce have evolved, so have the demands of today’s consumers. They are looking to engage with brands on deeper levels and discover more product information. Here are several ways this more robust barcode can make the supply chain more efficient and bring more information to the fingertips of consumers.

Consumer 52

Consumer eCommerce Supplies Information 52

Retail TouchPoints

JUNE 10, 2024

It is an opportunity for the user to share more information about their preferences, interests or intentions, and you can use this data to enhance customer experiences and create genuine touch points. Sharing this information brings value to the customer.

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Marketing Customer Social Media POS 200

Retail TouchPoints

SEPTEMBER 11, 2023

According to the Forrester survey , 55% of brands say winning foot traffic will be a top challenge, while a McKinsey report found that more consumers switched brands in 2022 compared to the previous two years. Why is experiential retail having a moment? To help, retailers are transitioning to edge computing.

Technology 230

Technology Point of Sale Customer Experience Customer Loyalty 230

Retail TouchPoints

FEBRUARY 21, 2023

5G can also connect mobile point-of-sale (POS) terminals , self-service kiosks, scan-and-go checkouts and other forms of frictionless shopping with ease. Omnichannel solutions that leverage intelligent displays, QR codes and consumer profiles can provide extreme personalization. Tractor Supply Co. The retail industry is dynamic.

Sporting Goods 228

Sporting Goods Payment Services Retail Supplies 228

Retail TouchPoints

FEBRUARY 7, 2024

The digitization of brick-and-mortar stores is nothing new, but up until recently it has primarily been focused on surfaces in the store that are already digital: point-of-sale systems or back-of-house tasks like inventory management.

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eCommerce Electronics X-cart Point of Sale 237

Retail TouchPoints

AUGUST 31, 2022

While recent market trends have led many consumers online, in-person retail remains the bedrock of the global economy. Among the businesses that most often use location data are consumer packaged goods brands. From the point-of-sale to stock information, the retail industry is brimming with data.

Small Business Retail 260

Small Business Retail Information Point of Sale Consumer 260

Retail TouchPoints

SEPTEMBER 6, 2023

Legacy FTC rules require sellers to disclose sale terms before consumers subscribe and to provide cancellation information. As FTC Chair Lina Khan explains, “The new rule aims to prevent businesses from tricking consumers into unwanted subscriptions, saving consumers time and money.

Merchant Services 223

Merchant Services Payment Services Subscription Consumer 223

RTP blog

JUNE 5, 2017

While it’s not really up to independent merchants to assuage these fears or educate consumers about the various ways in which they can increase their account security, they can still take a lesson or two from the situation and improve the payments ecosystem overall. Why is this important? Joseph News-Press.

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Payment Services Merchant Services Payments Consumer 150

Retail TouchPoints

APRIL 16, 2021

The “new normal” may be here to stay, with retailers and consumers alike embracing the new, online-driven landscape of the retailer sector. The Point of Experience (POE) is to replace the Point of Sale (POS) in the future. Consumers inform themselves about products on the internet before, during and after the purchase.

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POS Retail Information Customer Loyalty 219

Retail TouchPoints

OCTOBER 20, 2023

Accusations of “greenwashing” can lead to irreversible damage to reputation and consumer trust, and with environmental social governance (ESG) now high on the agenda for public and private organizations worldwide, it’s changing how many retailers think about their businesses.

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POS Payment Services Merchant Services Retail 239

Retail TouchPoints

FEBRUARY 27, 2024

A network outage can mean lost sales in the short term, as shoppers simply move to another brand for that purchase, or losses in the long term if that customer does not return. A cyberattack that compromises customer personal information can diminish the trust consumers place in a brand.

Payment Services 241

Payment Services Retail POS Operations 241

Wiser

APRIL 24, 2024

Promotions and discounts were strategically deployed to entice shoppers to try the new flavors, complemented by eye-catching Point of Sale (POS) material designed to draw attention to the freezers.

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Point of Sale POS Presentation Recommendation 78

Retail TouchPoints

DECEMBER 13, 2023

After years of lockdowns and digital-driven behaviors, consumers’ actions have shown how crucial the store experience is to how they shop and interact with brands. If you want store associates out in front of customers more, you need mobile devices, you need a wealth of information available in the store associate’s hand.

Sporting Goods 266

Sporting Goods Technology Omnichannel Operations 266

BigCommerce

DECEMBER 19, 2017

Consumers shop more and more across a variety of devices and channels. Retailers continually optimize their sales channels to deliver more seamless consumer experiences. The method in which consumers shop is continually evolving. Some estimates project that global ecommerce sales will reach $4 trillion by the year 2020.

Merchant Services 337

Merchant Services Presentation Payments Payment Services 337

Retail TouchPoints

JULY 12, 2023

She and Robert Price, EVP of Global Sales and GM of Omnichannel Retail for Felbro, gave a joint presentation about how the companies collaborated to bring a new store concept to market — from render to reality. How do we give consumers a reason to get off their sofa, come to the store and have a physical experience?” Speters asked.

Technology 209

Technology Consumer Omnichannel Point of Sale 209

Retail TouchPoints

JULY 12, 2023

Then, last year, in-store sales grew faster than online sales, while ecommerce stocks took a big hit. Retailers cited rising costs, declining consumer spending and supply chain volatility as their top concerns. A survey from this year’s World Retail Congress suggests that the uncertain times aren’t over for the industry.

Payment Services 211

Payment Services Retail Point of Sale Supplies 211

Retail TouchPoints

NOVEMBER 1, 2023

Before, consumers had to engage with customer service reps in physical brick-and-mortar stores. Yes, ecommerce is crucial for sales revenue. Friendly Fraud and Consumer Awarenes s Third, a lack of customer awareness will also contribute to chargeback fraud. Plus, as digital services expand, they introduce convenience.

Merchant Services 261

Merchant Services Payment Services Payments eCommerce 261

Retail TouchPoints

NOVEMBER 4, 2020

Consumer preference for online shopping continues to rise, as more purchases are being made online than in stores with each passing year. retail sales surpassed general merchandise sales for the first time in history. Because of this ease, merchants have begun relying on POS financing to drive sales growth. The result?

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Merchant Services Payment Services Payments POS 310

Retail TouchPoints

JULY 17, 2023

By regularly tracking and counting the stockroom’s inventory with RFID tags, Macy’s improved inventory visibility and ensured the required goods were available for consumers to purchase. In addition, Macy’s used RFID tags for asset protection by receiving real-time information on where exactly, when and what item was stolen.

Food and Beverages 227

Food and Beverages Payment Services Retail Payments 227

Retail TouchPoints

JUNE 7, 2021

Traditional retailers across the country have been playing catch-up for decades, trying to meet the changing needs of the consumer. This vast migration of consumers from brick-and-mortar stores to the digital marketplace began at least as early as Amazon opening its doors. As consumers, we are accustomed to instant results.

Supplies 270

Supplies Retail Fulfillment Point of Sale 270

Wiser

MAY 7, 2024

The primary obstacle was the lack of visibility at the point of sale and the absence of real-time data to guide adjustments during the promotional period. This gap often leads to non-compliance, missed sales opportunities, and a diluted return on investment.

Management 78

Management Multi-channel Travel Point of Sale 78

Retail TouchPoints

SEPTEMBER 28, 2021

The days of a traditional shopping mall trip have changed — not only because of the pandemic, but as consumers have started to prefer the convenience of ecommerce. According to Coveo’s Relevance Report , 90% of consumers expect online shopping experiences to be equal to or better than an in-store, analog experience.

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eCommerce B2C Jewelry Outdoor 246

iVend

APRIL 9, 2024

In today’s modern retail stores, the point of sale no longer has to be a fixed counter – it could be anywhere in the store. Associates can resolve customer queries faster, with information literally at their fingertips on the screen. With mobile point of sale systems, transactions don’t have to take place within the store.

POS 52

POS Electronics Payment Services Point of Sale 52

Retail TouchPoints

AUGUST 30, 2023

The 2023 Omnichannel Retail Index demonstrates that understanding what customers value and using that information to build long-term customer relationships is essential for survival. Fewer retailers (21%) included customer service information on empty search results pages last year. Tip 6: Allow customers to shop where they are.

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Shipping Costs Improvements Live Chat Retail 211

Retail TouchPoints

APRIL 8, 2024

Ecommerce Growth with TikTok Today’s consumers have short attention spans and are constantly on the lookout for the next big thing in viral content. To make a splash on a platform like TikTok that caters to this kind of consumer behavior, you must become adept at creating content that quickly showcases why your product deserves to go viral.

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Social Media eCommerce Marketing Presentation 227

Retail TouchPoints

APRIL 10, 2023

Digital transformation isn’t easy for any brand, but for Pandora , with its 40 years of history and more than 6,400 points of sale across 100 countries, that effort is particularly complex. Pandora, needless to say, is opposed to horrible consumer experiences.

Jewelry 220

Jewelry Omnichannel Operations Technology 220

iVend

MARCH 20, 2024

In today’s modern retail stores, the point of sale no longer has to be a fixed counter – it could be anywhere in the store. Associates can resolve customer queries faster, with information literally at their fingertips on the screen. With mobile point of sale systems, transactions don’t have to take place within the store.

POS 52

POS Mobile Payment Services Point of Sale 52

Retail TouchPoints

OCTOBER 9, 2023

It has gone through a rapid period of change from the primary way we shopped, to its death being prematurely called ‘ the showroom problem ,’ to continuing to be a critical piece of consumer brand strategy. Retail associates are looking to find that lost sale, that ‘retail shopping cart abandonment,’ and triage at the register.

Supplies 283

Supplies Fulfillment Retail Omnichannel 283

Retail TouchPoints

JUNE 28, 2023

But if you’re not fully connecting inventory, orders and customer information, nothing else is going to work,” said Dave Bruno, Director of Retail Market Insights at Aptos , in an interview with Retail TouchPoints. All transaction elements and devices need to know about that product and about the consumer.”

Technology 240

Technology Consumer Mobile Operations 240

RETAIL MANAGEMENT SOFTWARE

SEPTEMBER 22, 2020

Managing a jewelry store or a fast-growing retail operation is already a daunting task when you don’t have a smart Jewelry business software system to tame the day to day operations; let alone coping with the changing dynamics of consumer trends and markets in the disruptive times.

Jewelry 120

Jewelry POS Point of Sale Management 120

Algopix

SEPTEMBER 19, 2023

Reviews and Ratings: ASIN is tied to customer reviews and ratings, making it easier for shoppers to access information and make informed purchasing decisions. Product Information: Each UPC contains essential information about the product, including the manufacturer and product type, which helps in categorization and sorting.

eCommerce 96

eCommerce eCommerce Platforms Supplies Point of Sale 96

Retail TouchPoints

JULY 5, 2023

As the online payments industry continues to evolve, new digital wallet solutions, such as mobile payment apps and e-wallet platforms, are becoming increasingly popular and reshaping the way consumers transact. Limited adoption : While the popularity of digital wallets is on the rise, not all consumers have adopted this payment method yet.

Merchant Services 260

Merchant Services Payment Services Payments Retail 260

Retail TouchPoints

OCTOBER 19, 2022

It’s clear that there is a consumer-driven need for more flexible finance and smarter buying power. . This trend follows changes in the retail sector, which has recently seen a shift toward an omnichannel approach and subsequent changes in how consumers spend. What Increased Regulation will Mean for Consumers and Retailers.

POS 205

POS Merchant Services Payment Services Payments 205

Korona

JANUARY 16, 2023

Luckily, nearly all of the software functionality that you need as a c-store owner can be run right out of your point of sale system. Best of all, you can access this information from anywhere. Having a convenience store point of sale that optimizes inventory and stocking will help immensely.

Point of Sale 52

Point of Sale POS Retail Management 52

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

The Retail market landscape has seen significant changes in retail trends and shifts in consumer behavior since the coronavirus breakout, but the industry now appears more optimistic about the growth prospects. New Look Stores. Retailers are also now tasked with turning temporary store hacks into longer-term standards.

Consumer 94

Consumer Retail Social Media Payment Services 94