Consumer Shipping Costs Technology Workshop 
RetailMinded
JULY 29, 2023
According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. Understanding Changing Consumer Behavior The retail industry is undoubtedly no longer what it used to be; customer shopping habits and preferences are quickly changing.
RetailMinded
JULY 29, 2023
According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. Understanding Changing Consumer Behavior The retail industry is undoubtedly no longer what it used to be; customer shopping habits and preferences are quickly changing.
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BigCommerce
MAY 4, 2018
From workshops and boot camps to hearing from industry leaders you often read about in the news, these are the IRCE 2018 moments that aren’t to be missed. It is the industry’s most trafficked annual conference combining high-profile brand executive tracks down to workshops to train junior employees. What Is IRCE?
Kissmetrics
MARCH 22, 2018
Consumers want more than an email newsletter—they want easy tracking and personalization. The experiences we read about in headlines are often grandiose and costly, like virtual fitting rooms and same-day shipping. So, how can small- to mid-sized brands keep up with this trend in a cost-effective, creative way?
Steve Dennis
JANUARY 14, 2020
When a product is returned or exchanged, not only does the retailer experience incremental supply chain costs, but often the item cannot be resold at the original price owing to damage, wear and tear, or obsolescence/devaluation given the passage of time — particularly an issue with fashion or seasonal merchandise.
Steve Dennis
NOVEMBER 5, 2018
Product returns and exchanges have been the nemesis of the direct-to-consumer industry going back to the mail-order catalog days. Back in the good old days, while high return rates were definitely an area of concern, the fact that the customer often paid “shipping & handling” costs helped soften the damage to the bottom line.
Steve Dennis
SEPTEMBER 27, 2018
Skeptics challenge the high capital cost, the reliability of the underlying technology and whether the stores really offer enough added value to take on well established players like 7-Eleven. While the economics of these stores do look rather challenging, the costs are certain to come down. I think both miss the larger point.
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