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The Intersection of Gen AI, Data Quality and Customer Success

365 Retail

Retailers envisioning a seamless, magical customer experience must recognise that AI’s effectiveness depends on high-quality underlying data. AI-powered retail with poor quality data Let’s take a closer look at what AI-powered retail experience with poor data quality could look like.

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5 Ways Retailers Can Tackle Wavering Customer Loyalty

Retail TouchPoints

Customer acquisition costs online have reached unprecedented levels, which means marketing leaders are trying to diversify their toolkits. However, brands cannot underestimate the importance of implementing a compliant and transparent process for collecting and using customer data. . Stand Out Beyond Free Shipping .

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Retailers: What to Consider as You Offer Virtual Try-On Features

Retail TouchPoints

So it’s important to closely review contracts obtaining or providing virtual try-on solutions to understand exactly how data will flow between parties and how each is permitted to use and keep data. Keep customer data safe.

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The 5-Step Framework to Build Loyalty for Your Ecommerce Brand

Optimizely

Using a Customer Data Platform you can understand product performance and surface personalized recommendations through web modals and emails, driving more repeat purchases. A brand that does this particularly well is Outdoor Voices. Surface product recommendations to your shoppers where they are and make sure they are relevant.

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35 Points Ecommerce Checklist for Holiday Sales 2020: Get Ready For Post-Pandemic World 2020

MakeWebBetter

Cities are under lockdown, social distancing is followed, many businesses are shut, outdoor gatherings are prohibited. The first rule of the eCommerce business is to adapt to the current happenings of the industry. The world has already declared COVID as a global pandemic.

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How True Value improved online conversions with 360º images

GetElastic

The True Value Company is one of the world’s leading hardline wholesalers with a globally recognized brand providing its customers in over 60 countries an expansive product set with market-customized assortments at highly competitive prices, superior product availability, innovative marketing programs and a la carte value-added services.

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Trends Analysis: Building a Loyal Customer Base With Paid Memberships

ESW

Outdoor brand REI is taking paid membership in a different direction. Rather than a triple-figure yearly fee, its customers can join the membership program for life for just $20. This forces retailers to deliver exceptional customer experiences in order to retain future membership revenues.