Smile.io

MAY 15, 2024

Robust ecommerce analytics programs allow you to measure performance, uncover trends, use customer data, and optimize pricing. Monitor metrics like customer lifetime value (CLV), returning visitor rates, website session time, pages per visit, bounce rate, conversion rates, customer acquisition costs, and more.  

Payment Services 46

Payment Services Merchant Services eCommerce Payments 46

Kissmetrics

SEPTEMBER 14, 2020

Because of that, it’s critical to understand how your customers behave and what they want from you. The best CRM software helps streamline, simplify, and improve your business processes to create better experiences for the one thing your business revolves around — your customers. Doing so makes their experience better.

Small Business Retail 310

Small Business Retail Document Operations Management 310

Email Audience

SEPTEMBER 21, 2023

So, you want to expand your customer base to help grow your business. You’ve heard whispers about AI and machine learning being used to improve email campaigns but have no idea where to start. No matter which approach you adopt, you could be surprised by the additional benefits beyond improving your marketing campaigns.

Marketing 52

Marketing Live Chat Multi-channel Social Media 52

lateshipment

APRIL 2, 2021

Let’s not waste any more time and dive right into the eCommerce trends for 2021 and how they can help you improve your online business in terms of sales, CX, and customer loyalty – to thrive in 2021! . > Receive Delivery Experience Feedback – Gather feedback from customers about their delivery experience.

Customer Loyalty 130

Customer Loyalty eCommerce Customer Shipping Costs 130

Algopix

JULY 16, 2023

Automation and Workflows Email marketing software should offer robust automation capabilities, enabling businesses to set up automated email sequences triggered by specific actions or events. This streamlines marketing efforts and enhances customer experiences.

eCommerce 92

eCommerce Marketing eCommerce Platforms Recommendation 92

Algopix

JULY 13, 2023

A customer relationship management system, commonly referred to as CRM, is a software application that enables businesses to manage and analyze customer interactions and data throughout the customer lifecycle. This includes storing customer profiles, contact information, purchase history, and communication logs.

Payment Services 78

Payment Services eCommerce Management Customer 78

Omnisend

MAY 31, 2023

It’s a robust SMS platform offering valuable customer data. SMS automation – Omnisend offers automated SMS campaigns that are triggered by specific events and actions. Attentive uses first-party customer data to give marketers a comprehensive view of the customer data to power personalization.

Multi-channel 88

Multi-channel Shopify Omnichannel eCommerce Platforms 88

Ecommerce Platforms

JANUARY 2, 2023

Tidio Chat. Tidio is another live chat and AI chatbot combo built to wow. It’s designed to help small-to-medium-sized businesses get more out of their customer service strategies. With its drag-and-drop visual editor, you can create basic chat flows in just five minutes. Easily integrate with your Shopify store.

Shopify 118

Shopify Live Chat Shipping Costs Download 118

Omnisend

MAY 24, 2023

Customer support Omnisend offers award-winning support on both its free and paid plans. Every customer can enjoy 24/7/365 email and live chat support. Customers with a monthly spend of over $400 also get a dedicated customer success manager. With Moosend, all plans get email and chat support.

Live Chat 78

Live Chat Shipping Costs Shopify eCommerce 78

Omnisend

MAY 23, 2023

Get started with Omnisend today & drive sales on autopilot with pre-built automation workflows Start Free Today Customer support Omnisend’s award-winning customer support makes it one of the most sought-after Brevo alternatives. Users under all plans, including the free one, get 24/7 live chat support.

Live Chat 88

Live Chat Merchant Services eCommerce Webinar 88

Ecommerce Platforms

MAY 3, 2022

With the right customer relationship management tool, you can unlock the insights you need to strengthen your connection with your target audience. With the information gathered in a CRM solution, you can guide your sales experts, improve your marketing campaigns, and increase your conversions. What’s in the free package?

Live Chat 104

Live Chat Payment Services Social Media Management 104

Ecommerce Platforms

MARCH 15, 2021

It's designed to help ecommerce brands utilize historical data to retain customers and grow sustainably. By 2019, Metrilo tracked over 3098 thousand events and processed nearly a billion orders! Here, you can see exactly where potential customers fell away. Metrilo Review: Customer Support. Ecommerce CRM.

Payment Services 138

Payment Services Merchant Services Live Chat eCommerce Analytics 138

Ecommerce Platforms

DECEMBER 27, 2021

Great security and customer support. Live chat for customer service. CRM built-in for customer relationship tracking. There’s a drag-and-drop builder with plenty of templates to get you started, a comprehensive knowledge base, video tutorials, email support, live chat support, and so much more.

Live Chat 104

Live Chat Multi-channel Subscription Arts 104

Ecommerce Platforms

AUGUST 11, 2022

You can create Netflix-style catalogs to show off your videos and engage with your audience in real-time through live streaming. The live-streaming features also include live chat options, countdowns, and other tools to encourage interactions with subscribers. You also get 24/7 support.

Payments 104

Payments Multi-channel Payment Services Subscription 104

Omnisend

MAY 23, 2023

Customer support One reason why online merchants opt for AWeber is its excellent customer support. Unlike many other platforms, this Brevo alternative offers live chat, email, as well as telephone support. There’s live chat, phone support, as well as email assistance. The only drawback?

Live Chat 78

Live Chat Merchant Services Webinar eCommerce 78

Ecommerce Platforms

JULY 29, 2020

Aside from Lightspeed loyalty, there’s also easy returns and exchange processes, with the option for customers to start support tickets on their profile. Companies can also improve their chances of customers checking out later with the option to add items to a Wishlist. Access to Crucial Customer Data.

lightspeed 177

lightspeed POS Payment Services Shipping Costs 177

Omnisend

MARCH 16, 2023

If you’re wondering why you need to put in the extra work to gather customer data when you can send common promotional emails, let’s look over the benefits of dynamic emails to put things into perspective: 1. But this is not restricted to how quickly you respond to their queries on live chat or social media.

Definition 78

Definition Social Media Payment Services Recommendation 78

Ecommerce Platforms

JULY 10, 2021

Using analytics unlocks a fair few benefits, including: Being able to gather accurate data to offer better, personalized, customer-focused marketing and customer service. . You can track the impact of your marketing strategies and set benchmarks to help improve your results. Snowplow Event Tracker by SnowcatCloudInc.

Shopify 211

Shopify Shipping Costs SEO Live Chat 211

Ecommerce Platforms

FEBRUARY 23, 2023

This includes order numbers, sales metrics (such as a breakdown of where your sales have come from (online store, Facebook, in-store)), account management features, order details (order numbers, fulfilled and unfulfilled orders, and unpaid orders), customer data, and more. Shopify Shopify offers its customers lots of support.

BigCommerce 104

BigCommerce Shopify Payment Services Shipping Costs 104

Ecommerce Platforms

APRIL 11, 2022

The plugin comes with a host of ready-to-use reports, access to comprehensive customer profiles, showing email interactions, orders, and website history, and powerful segmentation. Live chat and email support included. Secure and encrypted data storage on all plans. All plans allow for unlimited team members.

WooCommerce 104

WooCommerce Payment Services Multi-channel Payments 104

Ecommerce Platforms

MARCH 26, 2019

It allows its users to customize the design and increase its functionality by providing access to over 1200 apps. In addition, it offers multichannel selling, a vast inventory system as well as 24/7 live chat, phone, and email support. It has thousands of integrated apps to expand your site features and improve performance.

Shipping Costs 162

Shipping Costs 3dcart Volusion eCommerce Platforms 162

Ecommerce Platforms

MARCH 3, 2023

Shopify’s customer service includes 24/7 live chat, phone, and email on all Shopify plans. Where UK payment and data privacy regulations are concerned, Shopify Payments fully complies with Payment Card Industry Data Security Standards (PCI DSS), designed to protect customer data and prevent fraud.

Shopify 104

Shopify Merchant Services Payment Services Shipping Costs 104

Klaviyo

JANUARY 3, 2018

So we built Klaviyo to be really good at taking in and storing rich data. Then we built a powerful engine that made it fast and easy to use that data to improve how marketing messages were targeted and personalized. And we’ve also seen how those relationships have translated into high growth for our customers.

Live Chat 124

Live Chat Shopify Magento BigCommerce 124

Ecommerce Platforms

JULY 8, 2019

Customer Relationship Management: A solid POS system should help you manage your customer data accordingly, as well as boost sales through promotions. A few of the basic features you should look out for include customer profiles, gift cards, email marketing, discounts, etc. Shopify POS System Main Features.

Point of Sale 169

Point of Sale POS Payment Services Merchant Services 169

Ecommerce Platforms

JUNE 24, 2019

You'll get one admin user, Kajabi's ‘Hero University,' 0% transaction fees; you can run live webinars and events, get access to ready-to-use templates, set student quizzes and surveys, and benefit from live chat support. Kajabi's always improving their features and adding more to increase their functionality.

eCommerce 172

eCommerce Payments Payment Services Webinar 172

BigCommerce

AUGUST 31, 2017

Plan, plan, plan – you should be working months ahead of the event. And, since you’ll be ahead of the curve, you’ll have time to step back, take a look at what you’re doing, and then make tweaks and improvements before launching. Customers don’t care that your order volume is the cause of slower response times. Crazy, I know.

Marketing 252

Marketing Shipping Costs Multi-channel Channel 252