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The Best Live Chat Software for Ecommerce Stores in 2023

Ecommerce Platforms

Live chat software has quickly become an essential tool for ecommerce businesses. To deliver an exceptional live chat experience, businesses must invest in the right tools. Simply adding a chat widget to your website isn't enough. What Exactly is Ecommerce Live Chat? LiveChat LiveChat homepage.

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The Best Live Chat Software for Ecommerce Stores in 2023

Ecommerce Platforms

Live chat software has quickly become an essential tool for ecommerce businesses. To deliver an exceptional live chat experience, businesses must invest in the right tools. Simply adding a chat widget to your website isn't enough. What Exactly is Ecommerce Live Chat? LiveChat LiveChat homepage.

Live Chat 104
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7 Targeted Retail Strategies for Revenue Growth and Margin Improvement

Retail TouchPoints

Optimizing customer loyalty is essential for improving the lifetime value of current customers. While most retailers offer live chat on their websites, only 48% offer live chat in the cart — a critical step in conversion. To thrive, communication and engagement tailored to each customer is critical.

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How to Hack Retention Rate and Get Customers to Stick Around

Kissmetrics

But before we get into the details, let’s go through what retention rate optimization is and how data can be helpful in improving it. Retention rate optimization is the process of improving the rate of customers returning to use your services. So naturally, improving this number became a big priority for us. Anything will do.

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RetailX Virtual: How 4 Digital-First Retailers Leverage Tech To Enhance Human Connections

Retail TouchPoints

Led by moderator Allison Medina, VP Content for RetailX , four retail executives shared the virtual stage: Addie Wallace, Director of New Business Strategy and Insights at Wine.com , revealed how the retailer shifted in-person wine tastings to virtual events, gaining the ability to involve celebrities like John Legend and reach a wider audience.

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The Best Rewards Apps for Shopify Store Owners

Ecommerce Platforms

The best rewards apps for Shopify are an excellent way to improve engagement among customers, and boost your chances of repeat purchases. What’s more, repeat customers are more likely to advocate for your business, and improve your top line profits. You also get automated fraud protection, and live chat customer service.

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Capitalizing on Livestreaming’s Growth Potential: Expert Advice for Newbies

Retail TouchPoints

Retailers should consider the ancillary functionality they need, such as live chats , reactions , and the ability to bring a viewer live into their feed ,” Alloy explained. This will help when tailoring future events to be most effective.”