Retail TouchPoints

AUGUST 10, 2022

And with integrated network cards , managers can benefit from enhanced connectivity and improved cybersecurity while integrating with disaster avoidance software and other connected devices. Remote monitoring and predictive analytics : Advancements in connectivity have increased expectations for secure, real-time access to retail system data.

Small Business Retail 303

Small Business Retail Retail Telecommunications Events 303

Retail TouchPoints

NOVEMBER 9, 2023

The rules are designed to ensure investors and other stakeholders are informed about breach events in a more timely and consistent manner. With the increase of digital warfare, geopolitical cyberattacks are not only jeopardizing sensitive customer data but also eroding trust in online shopping globally.

Retail 304

Retail BigCommerce eCommerce Platforms eCommerce 304

Smile.io

APRIL 12, 2024

  Pretty cool when it was launched, but it was time to freshen things up a bit—the integration and your access to loyalty data.    Making something good even better  Upgrading the integration connection Before we figured out how to improve the integration features, we wanted to make using it as simple as possible.

Events 82

Events Customer Loyalty Reference Shopify 82

Groove

AUGUST 18, 2020

Store all of your customer data in one place, and deliver customized experiences through email and other owned channels. This tool makes it easy for eCommerce merchants to grow their contact lists, personalize user experiences and communicate more effectively with customers. Real-Time Customer Data.

Merchant Services 370

Merchant Services Shopify Subscription Multi-channel 370

Retail TouchPoints

MARCH 9, 2022

Disruptions to the supply chain, shifts in customer behavior, and even unexpected weather events are impacting retail sales across ecommerce and brick-and-mortar — changing where, when, how and why customers purchase. The rest are at risk of losing customer loyalty, brand affinity and revenue.

Retail 306

Retail Customer Data Customer Experience Social Media 306

Retail TouchPoints

AUGUST 27, 2020

The Episerver Intelligence Cloud helps retailers cohesively group Idio and Episerver’s web site personalization functionality, including advanced web site content and product recommendations, email content, personalized search and navigation, visitor intelligence and a customer data platform.

Customer Data 153

Customer Data Events Recommendation Improvements 153

Retail TouchPoints

DECEMBER 15, 2022

Also, it is not enough for marketers to just ‘know’ their customers; it is important for them to be one step ahead and predict what they need and how they will behave. In the current scenario, what customers expect from brands is often changing in a dynamic manner.

Multi-channel 246

Multi-channel POS Customer Data Mobile 246

UpSellIt

MARCH 13, 2024

From traditional spring holidays to niche events, ecommerce brands must pinpoint these peak seasons to align their marketing efforts accordingly. By analyzing past sales patterns, website traffic, and customer behavior, brands can identify recurring seasonal trends and anticipate upcoming shifts in consumer preferences.

Marketing 128

Marketing Gifts Recommendation Clothing 128

Liveintent

APRIL 5, 2022

Dynamic Audiences can also help you capitalize on those potential customers who have expressed explicit interest in and desire for your products and services. Finally, with an event tag on your Add to Cart page, you can retarget those audiences who placed items into their cart but didn’t follow through with a purchase.

Management 62

Management Operations Improvements Events 62

Retail TouchPoints

FEBRUARY 28, 2023

This confluence of factors makes it possible to send valuable digital offers to retail loyalty program members in highly targeted, personalized ways that also incorporate added contextual dimensions to optimize and improve redemption and engagement. Location: Where is the customer right now? In a word, relevance.

Retail 288

Retail Books Consumer Social Media 288

Optimizely

JUNE 8, 2020

The answers lie with your Customer Data Platform (CDP). Your CDP is the most essential part of your tech stack, designed to centralize all of your customer data, all of their their events and all of their interactions with your brand. How should I introduce my brand and my products to them? How do I convert them?

Customer 195

Customer Social Media Customer Data Events 195

Retail TouchPoints

NOVEMBER 18, 2021

The six qualities of a real-time retailer include: The ability to offer an authentic personalized service, based on consistent customer data across all points of contact. Given this year’s supply chain and shipping challenges, synchronization of inventory and having immediate access to the latest data is a business imperative.

Shipping Costs 264

Shipping Costs Retail Omnichannel Supplies 264

Groove

DECEMBER 18, 2023

This seamless integration of dynamic pricing and custom SKU generation, powered by Heroku, not only enhances the customer experience but also streamlines Barron Designs' operational workflow, allowing them to manage their unique product offerings more efficiently. Need Custom App Development on Heroku?

Toys 195

Toys Shipping Costs eCommerce BigCommerce 195

365 Retail

SEPTEMBER 20, 2023

Oswald already had an established omnichannel customer engagement strategy in place, using both off- and online channels to bring its products closer to its customers, from its webstore to event pop-ups and field sales teams, who educate and engage shoppers on how to create home-cooked culinary masterpieces.

Omnichannel 65

Omnichannel Customer Data Channel Improvements 65

lateshipment

NOVEMBER 26, 2023

The Power of Post-Purchase CX Post-purchase issues tend to drive customers away. On the other side of the same coin, 46% of customers say that a positive post-purchase experience makes them more likely to buy from a brand again. The answer is: on everyone — from marketing to sales to operations and customer service.

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

MagentoBrain

MAY 23, 2023

In this blog, I will explain ten proven strategies that businesses can use to improve brand loyalty and cultivate a strong and loyal customer base. Provide exceptional customer service to increase loyalty Providing exceptional customer service is one of the most effective ways to increase brand loyalty.

Social Media 52

Social Media Customer Loyalty Customer Data Improvements 52

365 Retail

JANUARY 11, 2024

To support its growth plans, Skroutz recognised the need to optimise its customer engagement, improving both the effectiveness of its campaigns as well as helping the CRM team operate more efficiently. From onboarding to retention, customer journey marketing depended heavily on design, Business Intelligence (BI) and engineering teams.

Merchant Services 69

Merchant Services Multichannel Events Reference 69

Retail TouchPoints

JANUARY 24, 2023

The event also gives us business editors the chance to suss out the major trends that retail decision-makers will be grappling with in 2023. Retailers definitely see the advantages of operating their own media networks, leveraging their rich first-party customer data and multiple touch points. The NRF Big Show , held in NYC Jan.

Food and Beverages 279

Food and Beverages BigCommerce Home Furnishings PayPal 279

365 Retail

OCTOBER 4, 2023

Try Out Alternative Data Management Solutions: The below data management solutions are custom-fit for the changing landscape. With Amperity, real advertising identity interoperability is baked in, allowing brands to access a complete view of the customer base, giving them a better overall picture of their customers.

Retail 65

Retail Customer Data Channel Improvements 65

365 Retail

JANUARY 11, 2024

However, within these walls lies an opportunity — a chance to unlock the hidden potential and transform this showroom into a multipurpose space for video shopping, masterclasses, online events and content creation to reach a brand’s audience across channels. The results of taking this data-driven approach speak for themselves.

eCommerce 65

eCommerce Events Omnichannel Channel 65

Wiser

APRIL 26, 2022

Finding the right mix of time, budget, pricing, displays, and customer experience can be a big challenge when forming a successful merchandising strategy. Done well, it can improve customer experiences, boost sales, and increase overall product visibility. The same can be said for carefully planned sales and clearance events.

Customer Loyalty 146

Customer Loyalty Omnichannel Customer Experience Improvements 146

Retail TouchPoints

OCTOBER 16, 2023

In today’s hyper-competitive ecommerce landscape, data isn’t just a buzzword. However, as stringent consumer privacy laws like GDPR and CCPA make collecting customer data more difficult, brands are having to adapt their data collection strategies to adhere to new standards.

Social Media 278

Social Media Consumer Information Marketing 278

365 Retail

APRIL 19, 2024

To be more specific, Einstein Analytics allows marketing teams to track and measure customer engagement and campaign performance, as well as overall marketing ROI. Marketers can use these insights to optimize their marketing strategies, personalize customer interactions, and improve overall marketing effectiveness.

Marketing 52

Marketing Social Media Live Chat Channel 52

Optimizely

MAY 15, 2018

IRCE 2018 takes place from June 5 to 8 at McCormick Place West in Chicago and, with an agenda put together by the experts at Internet Retailer magazine, it’s a can’t-miss event for everyone in ecommerce. Hopefully, you won’t have to panic on the plane on the way to the event because you already know exactly what session to attend.

Internet Retail 321

Internet Retail Magazine Customer Retention Online Retail 321

365 Retail

APRIL 19, 2024

The advisory firm facilitates this by selecting outsourcing partners who not only meet the rigorous standards of service required by dynamic e-commerce environments but also demonstrate a commitment to continuous improvement and innovation. Equipped with the latest technologies, these partners offer scalable and adaptable solutions.

eCommerce 52

eCommerce Games Retail Operations 52

365 Retail

FEBRUARY 1, 2024

In this article, we’ll dive into the main benefits PoS systems can bring and must-have features you should incorporate into your custom PoS software. In addition, PoS systems can gather customer feedback about your products or sales agents and use it to continuously improve your offering and customer experiences.

POS 52

POS Merchant Services Payment Services Customer 52

lateshipment

JANUARY 17, 2023

In short, modern personalization techniques enable you to create experiences that specifically cater to each customer, improve their satisfaction, and increase conversions at a higher rate. For the rest, there are a set of tools and solutions that you can integrate to create a more personalized experience for your customers.

eCommerce 130

eCommerce Merchant Services Omnichannel Customer Experience 130

Omnisend

JANUARY 8, 2024

Understanding how to get repeat customers can boost your revenue. You can find out who your returning customers are from several sources: Customer data from your CRM system Point of sale data Understanding the value of repeat customers Is learning how to get repeat customers worth it?

Customer 88

Customer Customer Retention Social Media X-cart 88

RETAIL MANAGEMENT SOFTWARE

MARCH 26, 2024

Offer Spring-Themed Promotions: Entice customers with special promotions and discounts tailored to the spring season. Consider launching sales events centered around key spring holidays like Easter and Mother’s Day. Utilize customer data and insights to tailor your marketing efforts and promotions to individual interests.

Retail 77

Retail Outdoor Omnichannel Presentation 77

Optimizely

JULY 18, 2019

CHICAGO, July 18, 2019 — At the Zendesk Showcase today Zaius introduced Zaius for Service , a new product tailored for online retail service teams to gain full visibility of a customer’s information, behaviors, and needs. During today’s event, Zaius will share the Service-led Retail story on stage at 2pm.

Retail 150

Retail Multichannel Customer Loyalty Recommendation 150

Algopix

JULY 16, 2023

Automation and Workflows Email marketing software should offer robust automation capabilities, enabling businesses to set up automated email sequences triggered by specific actions or events. This streamlines marketing efforts and enhances customer experiences.

eCommerce 92

eCommerce Marketing eCommerce Platforms Recommendation 92

RETAIL MANAGEMENT SOFTWARE

APRIL 24, 2023

Retailers are leveraging data analytics and customer insights to offer personalized and customized loyalty programs that cater to individual preferences and behaviors. By offering personalized experiences, retailers can deepen customer engagement and loyalty, leading to increased repeat business and brand advocacy.

Customer Loyalty 84

Customer Loyalty Customer Retail Customer Retention 84

GetElastic

MAY 24, 2023

When you have a reliable eCommerce payment processor, platform, or service provider, you spend less time maintaining the back end of your commerce experience and more time managing orders, improving customer experience, and expanding your business.

Payment Services 147

Payment Services Merchant Services Payments eCommerce 147

Algopix

JULY 13, 2023

A customer relationship management system, commonly referred to as CRM, is a software application that enables businesses to manage and analyze customer interactions and data throughout the customer lifecycle. This includes storing customer profiles, contact information, purchase history, and communication logs.

Payment Services 78

Payment Services eCommerce Management Customer 78

RTP blog

MAY 14, 2018

Amidst this, one factor remains constant for large and small players alike: regardless of their sales strategy or business goals, they need to use customer data to arrive at better pricing decisions. The information is shared with retail partners who can use the information to improve sales.

Food and Beverages 150

Food and Beverages Financial Services Presentation Banking 150

Dynamic Action

APRIL 25, 2024

Customize product offerings, pricing, and marketing to improve market expansion with local knowledge for better results and efficiency. Marketing Opportunities Communication is key when entering a new market and appealing to local customer preferences. Introduction There are many ways to grow your retail business.

Marketing 62

Marketing Retail Apparel Technology 62

Optimizely

DECEMBER 20, 2018

The company doesn’t just focus on selling cars, it also provides expert coverage of automotive news through its ClassicCars.com Journal site and organizes regular events to bring classic car lovers together offline. To achieve this, the company uses customer data to keep buyers informed of the latest trends they personally care about. .

Online Retail 259

Online Retail Marketing Retail Fashion 259