GetElastic

SEPTEMBER 16, 2021

After all, that’s where the customers are, right? As it turns out, based on a 2019 study , many customers actually prefer a hybrid experience over one that is entirely online or in-person. In fact, customers that shop using more than one channel have a 30% higher lifetime value than those that only use one.

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

Ecommerce Platforms

MAY 3, 2023

On top of all that, Shopify Plus customers also get access to beta programs early, so they can test out new features before they’re available to most other Shopify users. Wholesale channels for selling Another great feature you can only get from Shopify Plus, is access to a wholesale channel.

Shopify 104

Shopify Merchant Services Shipping Costs Payment Services 104

Retail TouchPoints

MAY 5, 2021

Let’s explore five key UCC trends and how retailers can leverage them to not just survive but to thrive as we move into the post-pandemic retail environment. Trend 1: Fully integrated communications technologies streamline experiences for optimal convenience.

Multi-channel 196

Multi-channel Retail Technology Sporting Goods 196

Ecommerce Platforms

MARCH 8, 2023

LiveChat is a leading solution for companies investing in the future of customer service. The powerful platform ensures companies can connect with their customers anywhere, using omnichannel messaging. You can learn about who browses your website, and collect data about the people who reach out for more information.

Live Chat 104

Live Chat eCommerce Shipping Costs Payment Services 104

Ecommerce Platforms

MARCH 4, 2023

LiveChat is a leading solution for companies investing in the future of customer service. The powerful platform ensures companies can connect with their customers anywhere, using omnichannel messaging. You can learn about who browses your website, and collect data about the people who reach out for more information.

Live Chat 104

Live Chat eCommerce Shipping Costs Payment Services 104

Payoneer

FEBRUARY 22, 2023

This has led to most eCommerce websites in Nigeria relying on the payment-on-delivery (POD) option, which customers can abuse. Even for the existing payment gateways, cost, chargeback frauds, card data security, technical integrations, multi-currency, and recurring payments are still major problems.

Payment Services 26

Payment Services Payments eCommerce Cryptocurrencies 26

Kissmetrics

NOVEMBER 29, 2020

Call center software should be able to accommodate every channel you currently use or plan to use in the future. If you see something billed as omnichannel, it should cover: Phone VoIP Email SMS Chat Social Video. Omnichannel routing : Allows calls to be routed across any channel. Call Routing.

Payment Services 311

Payment Services Omnichannel Multi-channel Channel 311

Fabric

NOVEMBER 2, 2023

For omnichannel retailers, these cutting-edge solutions can help to deliver seamless shopping across various channels and improve the overall customer experience. This includes the capability to quickly introduce new products, update pricing, modify promotions, and adjust to shifting market trends.

eCommerce Platforms 130

eCommerce Platforms eCommerce Payment Services Merchant Services 130

Algopix

JULY 24, 2023

It acts as a bridge between various eCommerce channels, inventory systems, payment gateways, and shipping carriers, providing a cohesive platform to manage orders efficiently. It constantly monitors stock levels, updates in real-time, and provides accurate inventory data across multiple sales channels.

Payment Services 78

Payment Services Merchant Services Operations Management 78

Kibo

MARCH 2, 2023

According to Statista, it is estimated that 17% of B2B sales will come from digital channels in 2023. Or integration with shipping solutions can help manufacturers improve their shipping processes, by automatically generating shipping labels, tracking numbers, and providing real-time shipping updates to customers. trillion in 2023.

Payment Services 62

Payment Services Multi-channel eCommerce Shipping Costs 62

Retail TouchPoints

JULY 19, 2021

With relocation expenditures in this country exceeding $150 billion , retail marketers keep a close eye on new mover buying trends. Recent data published by Deluxe provides examples of expenditures beyond the obvious that demonstrate why this group is a marketer’s dream. Strategic Counsel is Paramount.

Marketing 264

Marketing Retail Multi-channel Events 264

Ecommerce Platforms

MARCH 9, 2023

The salesforce management tools fall into four sections: Lead management With lead management, you can identify quality leads, track return on investment your ad spend, work on turning promising leads to conversions, and engage with leads closely across a host of omnichannel touchpoints.

Live Chat 104

Live Chat Social Media Payment Services Payments 104

Kibo

MAY 14, 2014

5 Tips for Improving Your Omnichannel Customer Experience Technology is rapidly changing the way we connect with the world, including how we shop for the products we want. Little more than a decade ago, a smiling sales associate and a 1-800 support number were enough to ensure a great customer experience. And for good reason.

Customer Experience 62

Customer Experience Omnichannel Improvements Customer 62

Ecommerce Platforms

FEBRUARY 20, 2020

It turns out 43% consider omnichannel integration a priority, 45% prioritize payment security compliance, and 53% are planning to introduce additional features to their current retail POS systems. 60% of the newly adopted retail POS systems in 2018 were cloud-based, and the trend has been growing quite exponentially since.

POS 118

POS Payment Services Merchant Services lightspeed 118

Ecommerce Platforms

FEBRUARY 20, 2020

It turns out 43% consider omnichannel integration a priority, 45% prioritize payment security compliance, and 53% are planning to introduce additional features to their current retail POS systems. 60% of the newly adopted retail POS systems in 2018 were cloud-based, and the trend has been growing quite exponentially since.

POS 104

POS Payment Services Merchant Services lightspeed 104

Smile.io

FEBRUARY 2, 2024

With AOV trending upwards YoY, customers are placing larger orders less frequently.   VIP programs  VIP Programs allow you to reward your best customers with exclusive rewards and perks, extending customer lifetime value. Using customer data to improve support is crucial to tailor interactions with customers.

Customer Loyalty 87

Customer Loyalty eCommerce Customer Merchant Services 87

Omnisend

MAY 10, 2023

Personalized content: Shopify Email allows you to personalize your emails with customer data, such as first and last name, location, and email. You can use this data to create targeted and relevant content that resonates with your customers. Omnisend has won the prestigious Stevie Award for excellent customer support.

Shopify 60

Shopify Live Chat Multi-channel eCommerce 60

BigCommerce

DECEMBER 20, 2017

Immediately following Cyber Five of 2017, I sent an email out to a bunch of ecommerce experts and multi-million dollar ecommerce store owners. So, here’s what I did: I reached out to 31 experts to ask what 3 areas they’d focus on (or are planning on focusing on) for 2018 to drive real growth and get ahead of the trends. Technology.

eCommerce 419

eCommerce Shipping Costs Social Media BigCommerce 419

OrderDynamics

JANUARY 24, 2018

Here’s what you need to know: Omni-Channel Retail. You cannot possibly be in retail, and not know about the omni-channel retail concept. A growing body of retailers are not only talking about it, but also actively offering omni-channel services. Still early days, but it is definitely looking like a trend. Data Analytics?

Multi-channel 57

Multi-channel Retail Channel Definition 57

BigCommerce

OCTOBER 20, 2017

To help you navigate these changes, here are some of the latest B2B ecommerce trends we’ll cover in this piece: Focus on New Customer Acquisition. Integrate Your Systems for Multi-channel Selling. Like B2C, B2B businesses know the importance of offering a multi-channel experience to drive sales.

B2B 251

B2B eCommerce Payment Services Multi-channel 251

Ecommerce Platforms

OCTOBER 14, 2019

It should have a steady growth trend. Take a look at the Google Trends report of “email marketing” over the past 3 years: Oh yeah- it's dropping folks. And here's the lesson: Always choose niches that are evergreen, or those that have a growing content trend. Wondering how to look for growing trends?

B2B 132

B2B eCommerce Payment Services Multi-channel 132

ROI Revolution

DECEMBER 13, 2021

In this article, we’ll be sharing the most current programmatic advertising news, stats, and trends. Amazon DSP allows brands to programmatically purchase display, video, and audio ads both on and off Amazon, empowered by Amazon shopper data to display a brand’s ads to highly relevant audiences who are likely to convert. December 13.

Multi-channel 78

Multi-channel Consumer Marketing Channel 78

ROI Revolution

AUGUST 5, 2021

Keep coming back to this post as new trends, stats, news, and updates on coronavirus and ecommerce continuously roll in. Claim your copy so you can profit off of this channel’s meteoric rise. How to accelerate revenue growth with customer reviews, loyalty, and referral programs. million from 72.8 million last year.

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

DECEMBER 2, 2021

Keep coming back to this post as new trends, stats, news, and updates on coronavirus and ecommerce continuously roll in. Home goods trends in the pandemic age. Digital emerged more than ever as a channel for consumers looking for home products. Facebook and Google channels drove growth several times that of online stores.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

JULY 1, 2021

Keep coming back to this post as new trends, stats, news, and updates on coronavirus and ecommerce continuously roll in. Claim your copy so you can profit off of this channel’s meteoric rise. How to accelerate revenue growth with customer reviews, loyalty, and referral programs. July 1 update. May 14 update.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

JUNE 1, 2021

Keep coming back to this post as new trends, stats, news, and updates on coronavirus and ecommerce continuously roll in. In light of the COVID-19 pandemic, 70% of brand decision-makers say they had to reprioritize their marketing channels or rethink their channel strategy. Omnichannel retailers Kohl’s and Nordstrom Inc.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

JANUARY 5, 2022

Keep coming back to this post as new trends, stats, news, and updates on coronavirus and ecommerce continuously roll in. Some of the digital trends that will continue to grow in 2022 include buy now, pay later (BNPL), digital grocery, and social commerce. Home goods trends in the pandemic age. trillion to make up 21.8%

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

NOVEMBER 4, 2021

Keep coming back to this post as new trends, stats, news, and updates on coronavirus and ecommerce continuously roll in. Home goods trends in the pandemic age. Digital emerged more than ever as a channel for consumers looking for home products. Facebook and Google channels drove growth several times that of online stores.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

OCTOBER 7, 2021

Keep coming back to this post as new trends, stats, news, and updates on coronavirus and ecommerce continuously roll in. Facebook and Google channels drove growth several times that of online stores. Overall digital sales are expected to grow 20% in 2021, and online was an extremely profitable channel for apparel brands last year.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

SEPTEMBER 2, 2021

Keep coming back to this post as new trends, stats, news, and updates on coronavirus and ecommerce continuously roll in. Omnichannel retailers Kohl’s and Nordstrom Inc. In this expert webinar , you’ll uncover insights like: Full-funnel marketing strategies to optimize your brand across paid media channels and your website.

eCommerce 78

eCommerce Social Media Payment Services Payments 78