Remove Customer Data Remove Payment Services Remove Payments Remove Survey
article thumbnail

SaaS Payment Processing: 10 Questions to Ask When Comparing Solutions

FastSpring

What makes a company choose one SaaS payment processing provider over another? For example, at FastSpring, we have a lot of data about online shopping carts. But we wanted to hear directly from technical founders and software developers about what you look for in a SaaS payment processing service.

article thumbnail

Generation Z: Between the Worlds of Digital and Analog

Retail TouchPoints

Significantly, 70% of those surveyed believe the most appealing stores have features that simplify and streamline shopping. According to the IBM Institute for Business Value and the National Retail Federation (NRF) , Generation Z consumers place great importance on dependable and consistent experiences when it comes to their retail purchases.

Payments 262
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Conversational Commerce Guides all 5 Stages of the Retail Buying Journey

Retail TouchPoints

Conversational commerce is a marketing strategy that integrates the conversational in-store experience that consumers know and love into the online shopping journey, making the buying process more personalized and convenient for eager shoppers. Guide Customers Through the Entire Buying Process with Conversational Commerce.

article thumbnail

Guarding the Retail Fortress: Cybersecurity Challenges and Network Interruption Risks

Retail TouchPoints

With this evolution into digital sales and the increased use of data mining, retailers are facing unprecedented challenges in digital security. Cyberattacks and network outages can disrupt operations and erode customer loyalty. 74% admitted they would ignore cybersecurity practices if it helped them achieve a business objective.

article thumbnail

How To Scale An Ecommerce Business (2024 Guide)

Smile.io

💡 Key takeaways: - Growing a commerce business involves increasing revenue with increased overhead investments. Scaling a commerce business is increasing revenue without a significant increase in operating costs. to retain customers. Adding points, VIP, or referral programs with Smile.io

article thumbnail

4 Myths of International Ecommerce Expansion 

ESW

For example, shoppers in different markets prefer different payment methods. International customers know that and will tolerate longer delivery times. But our Global Voices survey shows that around 40% of shoppers still expect packages to arrive within a week – regardless of origin.

article thumbnail

Why Brands Should Consumerise B2B Experiences

ESW

B2B buyers want the same benefits offered by a streamlined checkout process, a wide range of payment options , personalised product recommendations, helpful product information and clear delivery timelines and tracking information. In contrast, corporate customers have different needs and processes.

B2B 78