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Walmart Canada Will Invest $3.5 Billion To Modernize Stores, DCs And Supply Chain

Retail TouchPoints

At the store level, the funds will go toward: Renovations to nearly one-third of its locations; Expansion of curbside pickup ; Piloting “micro fulfillment centers” within supercenters to speed up fulfillment of pickup and delivery orders ; and Deploying digitization, robotics and Internet of Things (IoT) technologies to make stores smarter.

Supplies 222
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Top 3pl Companies: A Comparison of the Ideal Partners for Ecommerce Fulfillment

Ecommerce Platforms

Third-party logistics, or 3PL, is a term used to refer to one of the most popular and cost-effective ecommerce fulfillment methods. Keep reading to guide your search on the top 3PL fulfillment companies for ecommerce. Shopify Fulfillment : A top-notch 3PL if you're using Shopify or plan on migrating your website.

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Brilliant Efficiency Lessons For Leading Retailers

Retail TouchPoints

In today’s rapidly changing world driven by technology innovation and customer behaviour change, the competition is tougher, margins are tighter and every penny counts. It’s essential if you’re going to deliver a consistently good customer experience and is the springboard to exploit opportunities.

Retail 183
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4 steps to create a unified ecommerce strategy

GetElastic

Content management systems have gone a long way toward ensuring messaging consistency, but unifying the customer experience across touchpoint silos is proving more difficult. Inconsistent customer experiences usually starts with fractured transaction systems based on channel. Find Where the Problem Starts.

eCommerce 134
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Efficiency and Engagement: The Great Balancing Act of Workforce Tech

Retail TouchPoints

These executives represent organizations across different industries, from retail to hospitality, restaurants, travel, manufacturing and healthcare. Overall, 80% of survey respondents said frontline turnover has increased, with 63% of retailers saying they are short on frontline staff.

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2020 Vision: Retail Trends for the New Decade

iVend

The future for brick-and-mortar looked bleak as retailers began to loosen the reins and became lax on creating the type of customer experience that keeps shoppers coming back—but not anymore as 2020 brings a resurgence of brick-and-mortar retail, and it is in high-demand. Data will Drive Personalisation in the Customer Experience.

Retail 84
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Retail Yesterday, Today, & Tomorrow

Teamwork Retail

Early marketplaces and bazaars were simply gathering spots where farmers, hunters, and traveling merchants would trade goods. In 1878, James Ritty, owner of a bar in Dayton, Ohio, was travelling on a boat when he saw a device that counted revolutions of the propeller. The Merchant Class. Retail Embraces Technology.