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21 Field-Tested Strategies to Increase Live Chat eCommerce Conversions

Inflow Insights

You know that live chat is helpful for the customer experience on your eCommerce site…but does your live chat increase conversions ? We’ve noticed that many eCommerce companies are hopeful that the resources they put into live chat are helping to increase sales.

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Shine Like A Tiffany Diamond: 6 Best Practices for Jewelry Brands

Sailthru

Following that logic, many jewelry brands underinvest in digital… and it shows. Most jewelry purchases do happen in-store, but the customer journey is longer and more complicated than ever, with many digital touchpoints along the way. Jewelry can be difficult to contextualize online. Long-Tail Nurture.

Jewelry 60
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Shine Like A Tiffany Diamond: 6 Best Practices for Jewelry Brands

Sailthru

Following that logic, many jewelry brands underinvest in digital… and it shows. Most jewelry purchases do happen in-store, but the customer journey is longer and more complicated than ever, with many digital touchpoints along the way. Jewelry can be difficult to contextualize online. Long-Tail Nurture.

Jewelry 60
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Capitalizing on Livestreaming’s Growth Potential: Expert Advice for Newbies

Retail TouchPoints

For brands considering livestreaming or just starting to dip their toes in the water, experts recommend answering three basic questions that will shape their live commerce strategies. Bao Arakov, Livestreaming Analyst at Coresight Research, recommended that brands ask (and answer) three key questions: 1.

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Best Shopify Apps for Fashion Stores

Ecommerce Platforms

Simple: it makes it more likely that a customer is going to recommend your site to someone else. Gorgias – Helpdesk & Live Chat. Don’t want that to happen with your customers? Don’t want that to happen with your customers? Kiwi Size Chart & Recommender. Camweara Jewelry Try?on.

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5 Examples of Experiential Rewards for Luxury Brands

Smile.io

Experiential rewards go beyond transactions to improve the larger customer experience. Experiential rewards create truly unique experiences that offer more than a few dollars off on a product. One of the best ways to help customers achieve this is through exclusivity. What can you learn?

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Stripe vs PayPal: Which Payment Gateway is Right for You?

Ecommerce Platforms

Well, there are a lot of options out there, but when all else fails, we often recommend starting with some of the most popular services. Here’s a quick look at what that looks like: Honestly, though, if you’re looking for simplicity above all else, we’d probably recommend just using the plugins that are available with Stripe.