Ecommerce Platforms

APRIL 5, 2019

Based in Amsterdam, Adyen is a merchant bank (aka “global payment company”) that lets companies accept point-of-sale (POS) payments, mobile payments, and eCommerce payments. Clients of Adyen payment solutions can accept money via just about any POS platform but are probably best known for being well-known.

Payment Services 134

Payment Services Merchant Services Payments POS 134

MagentoBrain

MARCH 9, 2023

In today's world, customers demand easy and secure payment methods when they shop online. For an ecommerce business to thrive, it's important to provide customers with payment options that suit their needs. This is where payment gateways come in. What is an Ecommerce Payment Gateway?

Merchant Services 52

Merchant Services Payment Services Payments eCommerce 52

Store Growers

JUNE 24, 2023

Last Updated on July 3, 2023 Ecommerce merchants are no strangers to using Google Merchant Center. This powerful platform lets merchants manage, modify, and adjust their ecommerce shops across Google’s various services, such as Google Shopping, Ads, My Business, etc. First, log in to Google Merchant Center.

Merchant Services 91

Merchant Services Shipping Costs Shipping eCommerce 91

ChannelAdvisor

APRIL 15, 2022

We recently joined ChannelAdvisor partners, eDesk and Amazon Multi-Channel Fulfillment (MCF) , for a webinar on How to Provide an Extraordinary Multichannel Customer Experience , featuring: Alison Held, Senior Product Manager at ChannelAdvisor. This service provides fast, reliable order fulfillment for any channel.

Customer Experience 98

Customer Experience Channel Multichannel Multi-channel 98

ChannelAdvisor

APRIL 15, 2022

We recently joined ChannelAdvisor partners, eDesk and Amazon Multi-Channel Fulfillment (MCF) , for a webinar on How to Provide an Extraordinary Multichannel Customer Experience , featuring: Alison Held, Senior Product Manager at ChannelAdvisor. This service provides fast, reliable order fulfillment for any channel.

Customer Experience 96

Customer Experience Channel Multichannel Multi-channel 96

Ecommerce Platforms

OCTOBER 27, 2022

The best fulfillment services for Shopify are designed to help ecommerce business owners deliver products to their customers quickly and efficiently. After all, once your customer has made a purchase, they’re relying on you to ensure it gets to them with minimal hassle. What are the Best Fulfillment Services for Shopify?

Merchant Services 104

Merchant Services Fulfillment Shipping Costs Shopify 104

ChannelAdvisor

AUGUST 31, 2022

Let’s take a look at the Amazon appeals process and how to write an effective action plan. . What Is Amazon’s Appeals Process? Amazon Appeal is a service Amazon provides to help sellers recover suspended accounts by identifying the infraction(s) and lifting restrictions to start selling again. .

Merchant Services 90

Merchant Services Document eCommerce Reference 90

lateshipment

OCTOBER 27, 2023

Gorgias is a powerful customer service helpdesk software that strives to help e-commerce merchants provide exceptional customer service and turn your customer service into a profit center. Automation takes care of the management of these areas.

Events 130

Events Merchant Services Customer eCommerce 130

Groove

APRIL 11, 2022

Tips For Developing An eCommerce Website. Groove Commerce is here to help mid-market and Enterprise merchants build, design and grow their eCommerce websites. After determining what your eCommerce store plans to sell, whether it be products or services, one of the first steps is to purchase a domain name. Purchase a Domain Name.

Merchant Services 195

Merchant Services eCommerce Live Chat BigCommerce 195

Retail TouchPoints

JUNE 14, 2022

And just as the metaverse will change the way that we shop, communicate and socialize, it will also change how customer service is delivered. Like the physical world, goods and services sold and consumed in the metaverse are not immune to issues that require customer service to solve. Here’s how….

Merchant Services 227

Merchant Services Customer Retail Presentation 227

Ecommerce Platforms

FEBRUARY 14, 2023

Whether you work alone or with staff, the fulfillment process is bound to take heaps of time away from other, more important, money-making tasks. Fortunately, plenty of third-party solutions can handle the entire fulfillment process for you. With that said, here we're going to look at how to choose an ecommerce fulfillment service.

Fulfillment 104

Fulfillment Merchant Services Shipping Costs eCommerce 104

BigCommerce

SEPTEMBER 6, 2018

On the other hand, the holiday season is also cause for pain and headaches when it comes to inventory management, high-volume shipping , advertising cost planning , and of course, customer service. Customers know you’re busy (and they don’t care). Let’s get started. Want more insights like this? Don’t miss a post.

Payment Services 288

Payment Services Merchant Services Live Chat Customer 288

ChannelAdvisor

AUGUST 31, 2022

Let’s take a look at the Amazon appeals process and how to write an effective action plan. . What Is Amazon’s Appeals Process? Amazon Appeal is a service Amazon provides to help sellers recover suspended accounts by identifying the infraction(s) and lifting restrictions to start selling again. .

Merchant Services 59

Merchant Services Document eCommerce Reference 59

BigCommerce

MAY 1, 2018

Due to the ease of creating and maintaining an ecommerce shop, as well as the rise of micro-brands, today’s market is riddled with cutthroat competition and decreased customer loyalty. Ecommerce platforms like BigCommerce track and give merchants access to consumer behavior data, which business owners can use to make informed decisions.

Payment Services 412

Payment Services Merchant Services Improvements eCommerce 412

Omnisend

SEPTEMBER 29, 2021

Naturally, every ecommerce merchant wants to avoid product returns whenever possible. Reactions to product returns vary from merchant to merchant. Some develop strict policies that make it more difficult for customers to send back unwanted items. As a merchant, there’s no sense in trying to fight product returns.

Merchant Services 148

Merchant Services Payment Services Shipping Costs Clothing 148

FastSpring

APRIL 18, 2024

These include how to account for local pricing and preferred local payment methods, varied buyer behaviors, how to display checkouts with local languages, and much more — all of which can be different for every country you want to sell into. In this article, we focus specifically on price localization: What price localization is.

Payments 78

Payments Presentation Merchant Services Payment Services 78

BigCommerce

SEPTEMBER 11, 2018

And if customers are worrying about it, you bet merchants are worrying right there with them. Given the numbers, it makes sense both customers and brands are anxious about holiday shipping. That’s why it’s so important to set the right expectations with your customers and ensure you get your shipments out in time as promised.

Shipping 263

Shipping Merchant Services Customer Fulfillment 263

Retail TouchPoints

AUGUST 15, 2023

In a recent special report, Retail TouchPoints outlined key trends driving the evolution of post-purchase experiences, and five key things brands need to do to get it right. 1. What do they need to feel confident that they’re not just getting the product they ordered, but also content and services that will support their purchase?

Live Chat 182

Live Chat Merchant Services Recommendation Customer Experience 182

Fabric

JULY 26, 2023

And according to Multichannel Merchant, out of stock situations cost companies over 10% in lost sales. Making inbound inventory available through backorders and automating inventory availability rules is a critical opportunity to improve customer experience and business performance. Backorders FAQ Let’s begin!

Merchant Services 130

Merchant Services eCommerce Fulfillment Shipping Costs 130

BigCommerce

DECEMBER 13, 2017

There are a million review generation tips out there. Make sure to have an automated process for gathering ratings from your customers. Be careful not to break Amazon’s terms of service with respect to soliciting reviews, but do try to solicit reviews. Amazon also allows you to sell your service on Amazon.

Shipping Costs 414

Shipping Costs Marketing Merchant Services SEO 414

Retail TouchPoints

AUGUST 18, 2022

Most buy now, pay later offers are interest- and fee-free, unless customers miss a payment. consumers say they have used a buy now, pay later service, according to a recent study from The Ascent, a Motley Fool service. with late payments, fees, etc.]. In fact, 50% of U.S Then I can see a change coming.

Merchant Services 250

Merchant Services Payment Services POS Consumer 250

Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. Mastercard Spending Data Reveals 4 Key Takeaways for Holiday 2022.

Shipping Costs 238

Shipping Costs Payment Services Merchant Services Payments 238

Omnisend

APRIL 28, 2021

Merchants will often spend plenty of time and money (as well as blood, sweat, and tears) gaining new customers and focus on little else. While it’s important to keep your net wide and try to catch new customers, it’s equally vital, if not more so, to ensure that those who are already customers don’t slip through the netting.

Marketing 196

Marketing Customer Retention Merchant Services eCommerce 196

Retail TouchPoints

SEPTEMBER 22, 2022

In a recent interview, Farnell shared his insights and recommendations to help brands and merchants embrace the retailtainment revolution: Retail TouchPoints (RTP): How would you define retailtainment? There is much to be learned by following your customer beyond the rituals they have established within your particular sector.

Food and Beverages 147

Food and Beverages Merchant Services Customer Retail 147

RetailMinded

FEBRUARY 8, 2023

Reinforcing this are technology leaders who aim to deliver profitable solutions for merchants looking to achieve clarity to their inventory, supply, logistics and consumers – ultimately creating more dynamic, more engaging and more profitable retail experiences. Efficiency should always be the goal, yet too often it’s not achieved.

Technology 98

Technology Merchant Services Retail Shipping Costs 98

Ecommerce Platforms

AUGUST 10, 2021

Ecommerce merchants, save the date! The free virtual conference will be held from September 14 to 15, 2021, and will offer participants proven expert tips and tactics, strategies, and actionable real-world success stories. Make it Big is the biggest virtual ecommerce conference of its nature that's on-demand and free.

eCommerce 211

eCommerce Merchant Services BigCommerce Payment Services 211

Algopix

OCTOBER 18, 2023

Referral fees are calculated as a percentage of the item’s sale price and are crucial for maintaining Amazon’s marketplace and covering the costs of customer service, fraud protection, and other essential services. x $20 = $3.00 Each has its associated fees and considerations.

Shipping Costs 114

Shipping Costs Payment Services Merchant Services Fulfillment 114

Ecommerce Platforms

FEBRUARY 20, 2020

It turns out 43% consider omnichannel integration a priority, 45% prioritize payment security compliance, and 53% are planning to introduce additional features to their current retail POS systems. That means their core data is held and processed from cloud servers. Check out our Square Payments review here ).

POS 118

POS Payment Services Merchant Services lightspeed 118

Omnisend

DECEMBER 2, 2021

It is most valuable to ecommerce merchants that provide personalized experiences throughout the shopping journey. Can you leave a review of your experience with us? It’s been [#] months since your last [service]. How to send automated texts to customers [5 steps]. It’ll only take 1 minute. Just go here: [link].

Definition 148

Definition Merchant Services Shipping Costs Gifts 148

BigCommerce

OCTOBER 26, 2017

We will begin by breaking out readiness questions for each of the following merchant types: Small business. You may want to outsource from a site like Upwork or Fiverr to get international support services for those times you are offline in your home country. Or, you may need translation service. Customer groups.

Merchant Services 256

Merchant Services eCommerce Payment Services BigCommerce 256

BigCommerce

MAY 4, 2018

We’re on a mission to provide businesses like yours marketing and sales tips, tricks and industry leading knowledge to build the next house-hold name brand. It would be easy to conclude from this data that online retailers are prospering and everyone else, particularly merchants that operate bricks-and-mortar stores, are in trouble.

Workshop 419

Workshop Presentation Payment Services Merchant Services 419

Smile.io

MAY 15, 2024

Positioning —How do you want customers to perceive your business compared to competitors? Promise —What values and customer experience can customers expect every time they engage with you? Gabrielle Policella Customer support An ecommerce brand needs to deliver exceptional and timely customer service.

Payment Services 53

Payment Services Merchant Services eCommerce Payments 53

Ecommerce Platforms

FEBRUARY 20, 2020

It turns out 43% consider omnichannel integration a priority, 45% prioritize payment security compliance, and 53% are planning to introduce additional features to their current retail POS systems. That means their core data is held and processed from cloud servers. Check out our Square Payments review here ).

POS 104

POS Payment Services Merchant Services lightspeed 104

Kibo

MAY 14, 2014

5 Tips for Improving Your Omnichannel Customer Experience Technology is rapidly changing the way we connect with the world, including how we shop for the products we want. Little more than a decade ago, a smiling sales associate and a 1-800 support number were enough to ensure a great customer experience.

Customer Experience 62

Customer Experience Omnichannel Improvements Customer 62

Groove

DECEMBER 14, 2020

Safety has become the new customer experience in stores as merchants have stepped up their social distancing game with signage, one-way aisles, exit-only and entrance-only doors. Tips For Protecting Your Store From eCommerce Fraud & Consumer Abuse. Share authentic customer reviews. Fell short on fulfillment?

eCommerce 338

eCommerce Merchant Services Fulfillment Consumer 338

Kibo

OCTOBER 26, 2021

Facing new challenges this holiday season, merchants must offer a smooth path to purchase. Those who provide a fast and seamless digital experience will win out this year. 10 Tips for a Seamless Online Shopping Experience. There are several ways to ensure an optimal customer experience for online shoppers.

Shipping Costs 62

Shipping Costs Merchant Services Gifts Recommendation 62

Ecommerce Platforms

JUNE 18, 2019

This combination of hardware and software will ensure that you can take payments from customers instantly while updating your inventory too. Simple and effective, the Square POS gives you more control over your business back-end, with payment processing, employee management, and inventory support. Even more impressive?

POS 128

POS Payment Services Merchant Services Payments 128