Retail TouchPoints

JUNE 2, 2023

Hot Topic has found that predictability — not necessarily speed — is among the most important aspects of the customer experience. The retailer has seen digital sales shift away from next-day deliveries, which now account for just 18.2% of orders, toward two -day or later windows, which account for 80%.

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iVend

APRIL 9, 2024

In today’s modern retail stores, the point of sale no longer has to be a fixed counter – it could be anywhere in the store. Associates can resolve customer queries faster, with information literally at their fingertips on the screen. Shoppers are more engaged and have a better customer experience in the store.

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Korona

FEBRUARY 2, 2022

Many companies now spend incredible amounts of time and money on improving their customer service and the overall customer experience at their store, whether it be online or brick-and-mortar. But there is a distinct difference between customer service and customer experience. And few are aware of this.

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Retail TouchPoints

AUGUST 11, 2023

Business leaders need to know when it’s appropriate to ask customers for tips, and how much, or risk alienating customers who are fed up with the constant nudging. On most tablet-based point-of-sale systems, you can customize the tip percentages your customers choose from on the tip screen.

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Consumer Payment Services Point of Sale POS 233

iVend

MARCH 20, 2024

In today’s modern retail stores, the point of sale no longer has to be a fixed counter – it could be anywhere in the store. Associates can resolve customer queries faster, with information literally at their fingertips on the screen. Shoppers are more engaged and have a better customer experience in the store.

POS 52

POS Mobile Payment Services Point of Sale 52

Retail TouchPoints

JULY 17, 2023

region or individual stores, reducing energy consumption and utility costs without negatively impacting the customer experience. Interconnected IoT devices, including GPS and RFID tags, allow retailers to track the entire journey of their products, from production to the customers’ sites. Exceptional customer experience.

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Food and Beverages Payment Services Retail Payments 246

Retail TouchPoints

DECEMBER 13, 2023

Here are four ways retailers can level up their store experience to boost customer engagement, brand affinity, and brand loyalty: Integrate Technology to Enhance the Customer Experience Successful retailers seamlessly blend technology into their physical spaces while keeping a personalized, human feel.

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iVend

JANUARY 12, 2020

New York, January 8, 2020 – iVend Retail, an integrated omnichannel platform for retail and hospitality chains by developer CitiXsys, has been named a Top Performer for the third year in a row in the Point of Sale Software (POS) category for the Winter 2020 Customer Success Report published by FeaturedCustomers.

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iVend

JANUARY 12, 2020

New York, January 8, 2020 – iVend Retail, an integrated omnichannel platform for retail and hospitality chains by developer CitiXsys, has been named a Top Performer for the third year in a row in the Point of Sale Software (POS) category for the Winter 2020 Customer Success Report published by FeaturedCustomers.

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POS B2B Point of Sale Retail 52

iVend

JANUARY 12, 2020

New York, January 8, 2020 – iVend Retail, an integrated omnichannel platform for retail and hospitality chains by developer CitiXsys, has been named a Top Performer for the third year in a row in the Point of Sale Software (POS) category for the Winter 2020 Customer Success Report published by FeaturedCustomers.

POS 52

POS B2B Point of Sale Retail 52

iVend

JANUARY 12, 2020

New York, January 8, 2020 – iVend Retail, an integrated omnichannel platform for retail and hospitality chains by developer CitiXsys, has been named a Top Performer for the third year in a row in the Point of Sale Software (POS) category for the Winter 2020 Customer Success Report published by FeaturedCustomers.

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Retail TouchPoints

MARCH 11, 2021

Amid this significant shift to online, however, order fulfillment has been a drag on profit margins, according to The New Store Experience Imperatives in High-Touch Retail. The report also identified the need for retailers to create frictionless customer experiences across physical and digital touch points.

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Fulfillment Order Fulfillment Shipping Costs Social Media 321

iVend

APRIL 20, 2023

The point of sale is the engine room of every store, where the transactional business of retail takes place. It’s also often the only point at which there is any direct engagement with the shopper. Flexibility – the number of checkouts a store needs may increase – say in holiday season, or during sales. trillion by 2027.

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POS Mobile Point of Sale Payment Services 95

Retail TouchPoints

FEBRUARY 21, 2023

5G can also connect mobile point-of-sale (POS) terminals , self-service kiosks, scan-and-go checkouts and other forms of frictionless shopping with ease. He was VP, Product Management at 128 Technology (acquired by Juniper Networks) and a Product Management Leader at Cisco, leading the software operating systems group.

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Sporting Goods Payment Services Retail Supplies 263

RTP blog

FEBRUARY 12, 2018

Brick-and-mortar retailers have, in the past, failed to keep pace with their e-Commerce rivals in the capture and use of data to optimize the customer experience. Customers have been through the journey, added items to their virtual basket but, for one reason or another, decide not to check out and buy. Next, the user journey.

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Korona

AUGUST 3, 2022

By integrating your eCommerce and point of sale system, you can extend your website’s existing functionality and attract a broader audience to your brand. This article discusses the benefits of eCommerce POS integration and how to integrate a point of sale system with your website. Increase sales and revenue.

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Ecommerce Platforms

MARCH 5, 2023

The Shopify POS is entirely customizable, packed with tools to help you seize more sales, and equipped with everything service and product-focused companies need. Shopify POS is all-in-one solution for point of sale software and hardware. The Shopkeep POS software comes from Lightspeed.

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POS lightspeed Shopify Payment Services 104

Mi9

OCTOBER 17, 2023

MIAMI, FLORIDA, October 16 , 2023 – Mi9 Retail, a leading provider of end-to-end retail software solutions, is pleased to announce another successful implementation of their Retail Software Platform on Mi9 Cloud.

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Merchant Services Retail POS Point of Sale 40

Mi9

JULY 5, 2023

MIAMI, FLORIDA, July 5, 2023 – Mi9 Retail, a leading provider of Retail Software, is pleased to announce that the Aubuchon Company has successfully piloted Mi9 Store Self-Checkout in their hardware and home improvement stores. Mi9 Store Self-Checkout software uses intuitive and highly configurable UX to engage customers and process sales.”

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POS eCommerce Point of Sale Fashion 52

Korona

OCTOBER 4, 2022

What to consider when choosing a point of sale supplier for coffee shops. Customer Facing Display To Improve Customers Checkouts. The right features in a point of sale system can help coffee shops stand out and build customer loyalty. Among these features are customer-facing terminals.

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POS Payment Services Merchant Services Point of Sale 52

Korona

SEPTEMBER 22, 2022

Among other reasons, the rising trends of online shopping, contactless payments, QR code use, click-and-collect, increased software integrations, and a stronger reliance on data are expected to strengthen the cloud POS market through the foreseeable future. Streamline your customer experience with personalized offers.

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POS Payment Services Point of Sale Payments 52

Ecommerce Platforms

JANUARY 12, 2023

Today’s POS technology has grown increasingly impressive, making it easier to combine inventory management with customer loyalty, barcode scanning and of course, payment processing. After all, a good point of sale system needs to combine a fantastic range of checkout features, with ease of use, and budget-friendly pricing.

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POS Payment Services lightspeed Shopify 104

Ecommerce Platforms

JANUARY 12, 2023

Today’s POS technology has grown increasingly impressive, making it easier to combine inventory management with customer loyalty, barcode scanning and of course, payment processing. After all, a good point of sale system needs to combine a fantastic range of checkout features, with ease of use, and budget-friendly pricing.

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POS Payment Services lightspeed Shopify 104

Retail TouchPoints

JULY 21, 2020

“Today’s significant investment will position us for future growth and make Walmart Canada even better for our associates and our customers,” said Horacio Barbeito, President and CEO of Walmart Canada in a statement. “We More than 150 of Walmart Canada’s 408 stores are targeted for renovation.

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Retail TouchPoints

FEBRUARY 29, 2024

The point-of-sale (POS) system has always been the one truly indispensable technology for any merchant, large or small. Another way to describe this balancing of simplicity and flexibility is “cloud-based customization,” Sheldon noted. It’s an old thing that’s become new again.

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Point of Sale POS Payment Services Merchant Services 259

RETAIL MANAGEMENT SOFTWARE

JULY 17, 2023

BI solutions provide a holistic view of the entire supply chain by consolidating data from multiple sources, such as point-of-sale systems, inventory management software, and customer relationship management tools. Take the first step towards maximizing your retail success with data-driven decision-making.

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Supplies Retail Improvements Demo 89

iVend

MARCH 14, 2023

Retailers have to find a way to make the shopping experience more human, engaging and personalised and many are turning to the smart use of retail technology, specifically mobile point of sale, or mPOS. Mobile POS allows store associates to get alongside customers as they are making their buying decisions.

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POS Point of Sale Mobile Payment Services 90

Korona

FEBRUARY 9, 2023

Hire, And Train Employees Who Can Provide Great Customer Experiences Happier customers mean more loyalty to your store. And more loyalty will lead to better sales. However, this is only possible if your retail sales associates provide an exceptional customer experience.

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iVend

OCTOBER 10, 2023

Retailers have to grow their share of a finite wallet, making promotions and customer experience an essential part of the retail mix. Retailers have to be ready with promotions to attract these early birds, and harness their retail POS software to win their wallet.

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Korona

MARCH 8, 2023

Fraud prevention – the right point of sale should also offer fraud detection services that can help you detect and prevent fraudulent transactions. It’s essential for dispensaries to have inventory management software because it helps manage orders, track sales and update product information.

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Payment Services Payments POS Point of Sale 52

iVend

OCTOBER 16, 2023

. ** Shallower sales growth – whilst experts are predicting growth in holiday sales compared to last year, they’re seeing a shallower trajectory than in the past, due to inflation and the cost of living crisis. Retailers can make the most of this trend with promotions focussed on celebrations, festivities and events.

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POS Payment Services Payments Omnichannel 98

iVend

JUNE 21, 2021

The need for optical retail software This presents a challenge for managing an optical retail store. The clinical practice may be what initially draws customers in, but the retail operation is what drives the profit and growth. Best Optical Retail Software to Grow Your Optical Business.

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Retail Fashion Point of Sale Customer Experience 52

Korona

MARCH 4, 2023

A point of sale (POS) system is essential to any successful retail business. It’s what facilitates transactions with customers, helping you to improve operational efficiency and provide a better customer experience. There’s no one-size-fits-all answer when considering the cost of a point of sale system.

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Point of Sale Payment Services Payments Merchant Services 52

Korona

OCTOBER 6, 2021

In order to build customer loyalty, personalization is now the best way to meet most people’s expectations. And it complements a seamless customer experience, which is known to lead customers to buy 47% more than they originally planned. Online Engagement: Helps Stay in Touch With All Your Customers.

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Retail TouchPoints

AUGUST 23, 2023

Previously he served as a Senior Solutions Architect at Sumo Logic, a Software Development Lead and Program Manager at Microsoft and a Data Engineer at Boeing. Ozan Unlu is the CEO and Founder of Edge Delta , an edge observability platform. Unlu holds a BS in nanotechnology from the University of Washington.

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Information Payment Services Customer Management 246

GetElastic

MAY 24, 2023

When you have a reliable eCommerce payment processor, platform, or service provider, you spend less time maintaining the back end of your commerce experience and more time managing orders, improving customer experience, and expanding your business. What is a Payment Gateway?

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Payment Services Merchant Services Payments eCommerce 147

iVend

FEBRUARY 9, 2024

Store layouts – optimising sales by tracking shoppers and the way they navigate the store. Customer service – chatbots and personal assistants to enhance the customer experience. How does cloud software help retailers to drive sustainability? What is the difference between first-party and third-party data?

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Payment Services Payments Retail Mobile Payments 52