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Product Substitution: How Savvy Retailers and Manufacturers can Build Supply Chain Resiliency, Reduce Costs and Improve Customer Experiences

Retail TouchPoints

When customers place ecommerce orders, the last thing they want is an unhappy surprise. Shipping delays and stockouts lead to frustration and disappointment, especially when logistical problems impact time-sensitive purchases, such as special occasion gifts, event tickets or prescription medications.

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Retailers Increasingly Turning to Third-Party Resources to Handle Fulfillment

Retail TouchPoints

Finding Partners to Tackle Fulfillment Complexities These developments are part of a larger trend of outsourcing fulfillment’s last mile, traditionally the most expensive leg of the product’s journey, to partners that specialize in mastering its complexities. The percentage using third-party companies also rose, from 29% to 38%.

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The Essential Guide to Shopify ERP Integration [2024]

Groove

What is enterprise resource planning (ERP)? This data-driven solution brings financial, logistical, and human resource data together to save you time managing your store. This data-driven solution brings financial, logistical, and human resource data together to save you time managing your store. Set up a payment provider.

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Five Shipping Tips To Benefit Your Ecommerce SMB Strategy

RetailMinded

One of the most significant issues of all is figuring out how you’re going to manage the complexities of shipping, both domestically and internationally. That means you need to figure out how you’re going to deliver a shipping experience that’s transparent, reliable, and cost-effective.

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Safety, Service and Sustainability: How Connected Equipment Offers Retailers a Competitive Advantage

Retail TouchPoints

Through IoT, these managers can seamlessly maintain safer, more service-friendly, energy- and cost-efficient environments by accessing data from the cloud and gaining remote, real-time visibility into their equipment across multiple locations. Temperature setbacks are scheduled when buildings are unoccupied, reducing energy consumption.

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Last Mile Delivery: Untangle Complexity to Delight Global Shoppers

ESW

Last mile delivery, the final stage of the logistics process from a distribution centre to the end customer, presents significant challenges for retailers. This crucial phase plays a pivotal role in shaping customer satisfaction, operational costs and overall business profitability.

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How the Customer Experience is Powering the Fastest Growing Brands

Kissmetrics

Stitch Labs is a purpose-built inventory management software to help brands improve customer experience and scale efficiency. When we talk about the future of retail, industry news is abuzz with the idea of brands creating experiences for their customers. Using Data To Improve Customer Experience.