Kissmetrics

APRIL 12, 2021

They offer some of the best-known subscription boxes around, reflecting an increasingly popular (and potentially lucrative) business model. If you do it right, you could benefit from a loyal customer base, regular billing, predictable financials, and enhanced brand profile. Why Should You Launch a Subscription Box?

Subscription 265

Subscription Shipping Costs Payment Services Payments 265

FastSpring

JANUARY 17, 2023

Most subscription billing platforms let you: Automate invoicing and payments. Customize and manage one or more subscription and trial models. Provide a self-service portal to customers so they can manage their accounts (including payment information, seats, and more). Automated invoices and customer notifications.

Subscription 125

Subscription Payment Services Payments B2B 125

Ecommerce Platforms

DECEMBER 12, 2022

The best Shopify subscription apps help busy entrepreneurs to rapidly process repeat payments from a range of customers. If you sell software, online courses, or anything else which requires consistent weekly, monthly, or annual payments from clients, these apps will keep your cash flow on track. Recharge Subscriptions.

Subscription 118

Subscription Shopify Merchant Services Shipping Costs 118

Ecommerce Platforms

JANUARY 13, 2022

Convenience is the name of the game for online subscriptions. Many online consumers even seek out dozens of subscription offerings to streamline everything in their lives, from cooking to cleaning, and razors to gift giving. Subscriptions play an essential role in simplifying lives, but they also make for a wonderful business model.

Subscription 104

Subscription Shopify Payment Services Merchant Services 104

GetElastic

JUNE 4, 2019

It’s time to start thinking inside the box as more companies are embracing the subscription model. The largest subscription-based players generate more than $2.6B In 2018 , Amazon Subscribe & Save, Dollar Shave Club, Ipsy, Blue Apron and Birchbox were the five most popular subscription ecommerce sites. High customer churn.

Subscription 142

Subscription Payments Payment Services eCommerce 142

RTP blog

AUGUST 17, 2018

The subscription economy has been making waves since 2010, when Birchbox debuted a subscription box that quickly gained popularity. Now, the space holds fierce competition, with hundreds of companies vying for customers across a wide range of industry verticals, from clothing to beauty to meal kits.

Subscription 150

Subscription Payment Services Small Business Retail eCommerce 150

Retail TouchPoints

APRIL 9, 2024

As early as late summer, Best Buy customers in the U.S. will be able to connect with a gen AI-powered virtual assistant for help with tasks like troubleshooting product issues , rescheduling or combining order deliveries , managing software , Geek Squad subscriptions and My Best Buy memberships.

Customer 289

Customer Subscription Customer Experience Technology 289

FastSpring

JANUARY 5, 2021

To help you find the right billing software for your online business, we’re covering the ten features your billing software needs to have: 1. Customization. Keep reading to learn more about these essential billing software features. Can it handle subscriptions? Simplicity. Usability. Functionality. Reporting.

Payment Services 125

Payment Services Payments Subscription Document 125

Ecommerce Platforms

MARCH 28, 2022

If you're looking to run a successful online business (and we're assuming you do, that's what's brought you here), delivering first-rate customer experiences is vital. Cue, live chat software. Of course, to offer decent chat functionality on your site, you'll need to use the right software. Go to the top.

Live Chat 211

Live Chat Shipping Costs Article Operations 211

Retail TouchPoints

AUGUST 7, 2023

Digital marketplaces help you provide the personalization customers have come to expect, and in today’s crowded ecommerce space, the customer experience has never been more important. Businesses of all sizes can provide subscription-based services to their customers, offering add-ons and integrations from third-party vendors.

Subscription 245

Subscription B2B Mobile Customer Experience 245

ESW

AUGUST 3, 2020

It’s been over a year since we first analyzed the rise of eCommerce subscriptions , and a lot has changed. Subscription services exploded, eCommerce adoption increased. This article explores the current state of the eCommerce subscription economy, the impact of COVID-19 and the opportunities still available to DTC brands.

Subscription 103

Subscription eCommerce Payment Services Food and Beverages 103

Smile.io

MARCH 20, 2024

Find out the top loyalty program features of 2024, how to select the best software, and how to implement a program designed for success.    Determine the best loyalty program software by considering integration compatibility, scalability, support and resources, cost considerations, and user reviews and success stories. 

Shipping Costs 79

Shipping Costs Shopify Customer Loyalty Merchant Services 79

FastSpring

JULY 10, 2019

Thinking about transitioning to a subscription-based business model? In fact, according to a recent report from Gartner, more than 90 percent of software providers are expected to migrate to a subscription-based business model by 2022. Why should I care about subscriptions? You’re not alone. How do I reduce churn?

Subscription 101

Subscription Merchant Services Payment Services Payments 101

Retail TouchPoints

MARCH 21, 2024

Fighting Subscription Fatigue as Consumers Shed Memberships As Prime has proven for years, getting customers into a paid membership program can pay off in spades for retailers. In fact, just as more retailers are adding subscription offerings, consumers are shedding them. So the big question is — what happens next?

Shipping Costs 272

Shipping Costs Subscription Consumer Games 272

Ecommerce Platforms

MAY 18, 2021

For instance, you’ll need to find a way to: Streamline and enhance the customer experience. Answer customer questions. In light of that, we're revealing some of the best small business software options on the market today. This software is suitable for small and larger enterprises alike. Reach out to new leads.

Social Media 210

Social Media Live Chat SEO Management 210

GetElastic

DECEMBER 8, 2021

Modern Composable Commerce solutions cross both functional and business model boundaries aiming to deliver the most personalised, targeted, enriched and immersive experience for all purchasers. PYMNTS.com say “The luxury car subscription market is set to grow by 71% by 2022”. Or Is order replenishment a subscription?”

Subscription 78

Subscription Payment Services B2C Payments 78

FastSpring

SEPTEMBER 16, 2022

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. The group is professionally moderated, there’s no cost, and you don’t need to be a FastSpring customer to apply.

Merchant Services 148

Merchant Services Payment Services Channel Social Media 148

FastSpring

JULY 12, 2019

Net Promoter Scores and customer satisfaction ratings are two very important KPIs for any customer experience program since they help your business measure customer loyalty and satisfaction. However, there’s one metric that doesn’t get as much attention—customer lifetime value. What is Customer Lifetime Value?

Subscription 99

Subscription Payment Services Payments Customer 99

365 Retail

JUNE 8, 2022

The past two years has seen customer experience go from a nice to have to an absolutely essential element of business strategy. Retailers need to be one step ahead of their customers, recommending actions, suggested products and services at the point they are needed.

Customer Experience 57

Customer Experience Payment Services Customer Clothing 57

Groove

MARCH 14, 2022

An eCommerce CMS , or Content Management System, is a software that allows eCommerce website owners to have control over their website even if they don’t have any technical knowledge. In this blog, we’re reviewing the various types of content management systems and some features to keep an eye out for before investing in CMS software.

eCommerce 195

eCommerce Merchant Services SEO Live Chat 195

ESW

JANUARY 21, 2019

Subscription services make up a particular niche within the eCommerce world. From big names like Dollar Shave Club and HelloFresh to smaller, niche services like Expack, subscription boxes have been growing in popularity in recent years. On one hand, subscription services offer an exciting, convenient option for consumers.

Subscription 74

Subscription eCommerce Customer Experience Omnichannel 74

Algopix

MARCH 23, 2024

Improved Customer Experience: Accurate product listings and efficient order fulfillment contribute to a positive customer experience, leading to higher satisfaction and repeat business. Compatibility: Ensure that the scanner is compatible with your existing inventory management system or listing software.

Shipping Costs 128

Shipping Costs eCommerce Subscription Fulfillment 128

Ecommerce Platforms

SEPTEMBER 20, 2022

That’s why we put together the best ShipStation alternatives, to not only show that there’s a wide range of shipping software to choose from, but to give you an idea of which ShipStation alternatives may work best for your ecommerce business. . It’s a software-as-a-service (SaaS) offering, meaning you pay a monthly fee to use it.

Shipping Costs 211

Shipping Costs Shipping Fulfillment Merchant Services 211

FastSpring

APRIL 18, 2024

For many SaaS and software companies, international sales are a key part of their growth trajectories. But with international growth comes a long list of international business concerns about how to appeal to potential customers in new countries. Why it’s so important to optimize pricing for local markets.

Payments 78

Payments Presentation Merchant Services Payment Services 78

Retail TouchPoints

FEBRUARY 24, 2022

Ecommerce software company fabric has raised $140 million in a Series C funding round led by SoftBank, less than a year after its $100 million Series B. Fabric’s funding to date now totals $293 million and puts fabric at a $1.5 billion valuation. trillion by 2027. We power all the domains of commerce, but we don’t lock you into one.

eCommerce Software 264

eCommerce Software eCommerce Shopify B2B 264

RetailMinded

MAY 17, 2024

Managed IT support (MIT) involves external managed service providers (MSPs) handling a company’s technology needs, including network operations, data backups, cybersecurity, and maintaining software and hardware. MSPs use a fixed monthly subscription model that stabilizes IT costs, enabling better budget management.

Management 52

Management Retail Operations Customer Experience 52

Kissmetrics

SEPTEMBER 4, 2020

So, the way in which you accept payments matters for both you and the customer. You need to have the right software and/or hardware in place to make sure transactions are simple and secure for both parties. Customer Experience. When shopping, customers want the entire experience to be quick and easy.

Payment Services 269

Payment Services Merchant Services Payments eCommerce 269

Retail TouchPoints

MARCH 2, 2022

This unique combination is used to deliver an all-encompassing customer experience. All the marketplaces that we built and launched five to 15 years ago were expensive and lengthy custom software builds. Many strategic business decisions and activities are needed to evolve to the next stage.

Shipping Costs 244

Shipping Costs Specialty Retailers Drop Ship Operations 244

Retail TouchPoints

JUNE 6, 2023

The subscription economy has been the subject of dire headlines recently, with terms like “subscription fatigue,” “ the great unsubscribe ” and even “ subscription apocalypse ” being bandied about. The Subscription Trade Association ’s (SUBTA) annual report found that nearly all ( 95.8% ) U.S.

Subscription 299

Subscription Consumer Shipping Costs Clothing 299

RETAIL MANAGEMENT SOFTWARE

APRIL 24, 2023

Loyalty programs that promote social responsibility and sustainability can build customer loyalty and improve brand reputation and customer loyalty. Subscription-based Loyalty Programs Subscription-based loyalty programs are gaining popularity in retail, especially in e-commerce.

Customer Loyalty 84

Customer Loyalty Customer Retail Customer Retention 84

GetElastic

DECEMBER 18, 2020

By providing the convenience and added customer experience, of coupling analog products with services, brands will become more appealing to the largest generation with the highest spending power: the millennials. Subscriptions. Subscription based models are at the center of recurring revenue in eCommerce.

Merchant Services 148

Merchant Services Payment Services Payments Subscription 148

Ecommerce Platforms

OCTOBER 27, 2020

Whether you're launching a subscription-based product or service, setting up customer payment plans, or conducting ongoing work for your clients, you'll want the best recurring payment system for your budget. Rest assured, you can modify these forms to provide customers with an on-brand experience. Pricing ??.

Merchant Services 118

Merchant Services Payment Services Payments PayPal 118

FastSpring

DECEMBER 12, 2022

Traditionally, payment gateways and payment processors were offered as two separate services and you would have different providers for each service: Payment gateways quickly and securely transfer the payment details from the checkout software to the payment processor. Prorated subscription payments. Easy to access self-serve portal.

Payment Services 148

Payment Services Merchant Services Payments PayPal 148

Ecommerce Platforms

NOVEMBER 13, 2020

Chargebee is software aimed at solopreneurs, mid-sized, and larger businesses. It makes it simple to automate billing, recurring payments, subscription billing management, accounting, taxes, and generate reports and analytics. It offers customers phone and online support. Customer churn tracking. Who’s Chargebee?

Payment Services 104

Payment Services Payments Subscription PayPal 104

Retail TouchPoints

SEPTEMBER 21, 2021

You have to have [social media] surveillance of course, but a better strategy is to use actual cloud-based software-as-a-service that handles the spikes for you,” Goetsch noted. Building Loyalty with Connected Consumer Experiences. Closing the ‘Phygital’ Service Gap: How to Create Connected Customer Experiences.

Payments 260

Payments Payment Services Customer Experience Social Media 260

Ecommerce Platforms

JANUARY 22, 2023

In this guide, we explain how to accept payments online, whether you’d simply like to add a quick payment button for one product, accept subscriptions for your content, or process thousands of ecommerce payments. Essentially, whenever a customer makes a purchase, the software will automatically update customer contact information in the CRM.

Payment Services 104

Payment Services Merchant Services Payments ACH 104

Wiser

OCTOBER 11, 2023

Cons: Intense competition, high customer acquisition costs, need for continuous innovation. An example would be a software company selling business tools to other companies. Key Features: Control over brand, price, and customer experience, direct customer feedback, no retailer margins.

Payment Services 148

Payment Services Shipping Costs eCommerce Drop Ship 148