Remove Customer Loyalty Remove Customer Retention Remove Omnichannel Remove Policies
article thumbnail

7 Tips To Improve Retail Store Performance

Korona

Use Product Returns to Your Advantage And Offer Free Shipping Another way to improve your retail store’s performance is to implement lenient return policies. These policies encourage consumers to take a chance on products they would otherwise hesitate to purchase. Choose tactics that will encourage customer loyalty.

article thumbnail

Post-purchase Strategies to Turn One-Time Holiday Shoppers into Your Brand’s BFFs

lateshipment

Enter “Brand BFF” or repeat customer, a win-win situation for your customers and your business. Why Focus on Customer Retention? To give you a little motivation, here are some of the benefits that you can stand to gain by increasing your customer retention rates.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Best Loyalty Apps for Shopify to Boost Customer Relationships

Ecommerce Platforms

Shopify apps can help with everything from SEO to email marketing, and customer service. Customer loyalty apps allow you to build your own loyalty program, referral strategy, or simply distribute loyalty points to customers. What Are The Most Popular Loyalty Apps for Shopify? Limited customer support.

Shopify 210
article thumbnail

How Data Security Shifts are Driving New Marketing Mandates

Retail TouchPoints

reaffirmed that data security concerns are impacting consumer behaviors, and that companies can’t afford not to take action: 83% of consumers said they were worried about how their data was tracked, captured and sold to advertisers when accepting a site’s consent banner and privacy policy. But a separate survey from Motive.co

Marketing 277
article thumbnail

How to Seamlessly Migrate Your Rewards Program

Smile.io

There are many reasons to migrate your loyalty program to a new software. Launching a loyalty program requires different business needs than several months, a year, or two into your customer loyalty journey.  Your customer retention behavior will naturally fluctuate with sale cycles and seasonality.

article thumbnail

How to Recession-Proof Your Online Retail Business Without Raising Prices

Korona

However, by increasing customer retention by 5% , profits can increase by 25-95%. Additionally, the success rate of selling to a customer you already have is 60-70%, while the success rate of selling to a new customer is 5-20%. Improve the efficiency of your return policy. Launch or ramp up a rewards program.

article thumbnail

ecommerce in Nigeria – tips for success

Payoneer

Often, these companies resort to alternative means, such as using major landmarks or seeking help from locals to locate customers. Bureaucratic policies in government Governments often impose regulations on businesses, and eCommerce in Nigeria is no exception.