Ecommerce Platforms

OCTOBER 4, 2022

For example, you can: Create coupons and discount codes Display countdown timers to create a sense of urgency on your website Use affiliate links to transform loyal customers into brand ambassadors. Benefit from omnichannel selling by managing multiple sales channels simultaneously. Sales Channel Management. Client Management.

eCommerce Platforms 208

eCommerce Platforms eCommerce Payment Services Merchant Services 208

Smile.io

MARCH 22, 2024

There are many reasons to migrate your loyalty program to a new software. Launching a loyalty program requires different business needs than several months, a year, or two into your customer loyalty journey.  With this comes a need for a seamless omnichannel loyalty experience. Is it user-friendly? 

Customer Loyalty 83

Customer Loyalty Merchant Services Shopify Shipping Costs 83

Retail TouchPoints

APRIL 13, 2021

The 15 sessions, now available on demand, encompass critical areas of the retail enterprise, including: customer loyalty strategies; visual tech developments such as AR and 3D modeling; fulfillment and delivery management; the power of social networks; fast-growing Buy Now, Pay Later services; and the all-important customer experience.

Consumer 152

Consumer Payment Services Fulfillment Multi-channel 152

ESW

JANUARY 16, 2024

Build loyalty In today’s competitive landscape, building brand loyalty is essential. Returns may seem like a hassle, but handling them efficiently can actually increase customer loyalty. By providing easy and quick return processes, customers are more likely to shop with a brand again in the future.

Gifts 78

Gifts Consumer Electronics Clothing Information 78

Retail TouchPoints

OCTOBER 27, 2021

Retailers’ health and safety policies and innovative technologies can help consumers feel more comfortable in stores. Despite these reservations, 47% of consumers plan to shop in-store this holiday season, an 8% increase from 2020.

Consumer 264

Consumer Supplies Fulfillment Technology 264

Retail TouchPoints

SEPTEMBER 3, 2020

During the busy holiday season, digital return rates can spike to 30% ; and Return policies and experiences have a significant impact on customer loyalty. Return rates at physical stores range from 8% to 10% , but rise to approximately 20% for e-Commerce, according to data from CBRE.

Shipping Costs 334

Shipping Costs eCommerce Merchant Services Retail 334

Retail TouchPoints

JULY 21, 2022

reaffirmed that data security concerns are impacting consumer behaviors, and that companies can’t afford not to take action: 83% of consumers said they were worried about how their data was tracked, captured and sold to advertisers when accepting a site’s consent banner and privacy policy. But a separate survey from Motive.co

Marketing 279

Marketing Consumer Information Customer Retention 279

lateshipment

NOVEMBER 26, 2023

With the importance of customer retention clear, it’s time to focus on one particular component that is crucial to increasing your customer loyalty in the long run — ‘the post-purchase customer journey’. Make this policy easily accessible to customers on your website, checkout page, and order confirmation emails.

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

BigCommerce

AUGUST 17, 2018

Come up with an ironclad shipping and refund policy. Unless your brick-and-mortar store is already a nationally recognized brand, you’re going to need to spend time building relationships with your customers. One way to build trust between you and your shoppers is by being upfront about your shipping and refund policies.

Payment Services 357

Payment Services Shipping Costs eCommerce Payments 357

Omnisend

FEBRUARY 9, 2023

The main takeaway here is that both SMS and push are powerful channels, and brands should consider including them in automated omnichannel workflows with high shopper intent to maximize customer engagement and orders. lift in related orders Automated push messages increased 42.6%

Hobbies 88

Hobbies eCommerce Marketing Leisure 88

Kibo

JULY 2, 2014

Companies that enact stringent policies, like Kibo – which is PCI compliant – give shoppers the peace of mind they need to purchase online. Lastly, respondents increasingly expect a convenient, no-questions-asked return policy. Information security and privacy were also rated as top concerns for wary online shoppers.

Shipping Costs 62

Shipping Costs B2C B2B Shopping Carts 62

lateshipment

MAY 26, 2022

With the help of real-time tracking, you can now empower your support reps to stay in the know of parcels that are error-prone, and proactively resolve them before customer impact. Such efforts can help you forge strong customer relationships and foster brand loyalty. Make order returns hassle-free.

Shipping Costs 130

Shipping Costs Shipping eCommerce Customer 130

Korona

NOVEMBER 10, 2022

Additionally, the success rate of selling to a customer you already have is 60-70%, while the success rate of selling to a new customer is 5-20%. Below are some strategies to withstand the recession without raising prices by strengthening customer loyalty. Improve the efficiency of your return policy.

Shipping Costs 52

Shipping Costs Online Retail Payment Services Merchant Services 52

Payoneer

FEBRUARY 22, 2023

Often, these companies resort to alternative means, such as using major landmarks or seeking help from locals to locate customers. Bureaucratic policies in government Governments often impose regulations on businesses, and eCommerce in Nigeria is no exception.

Payment Services 26

Payment Services Payments eCommerce Cryptocurrencies 26

GetElastic

APRIL 28, 2022

Boosted Customer Loyalty : As a result of the direct relationship brands can facilitate with customers, they can build a more loyal customer base. Omnichannel Shopping Leading to Better Customer Retention. Delivery and Return Policies Will Become a Key Service Differentiator.

Payment Services 78

Payment Services eCommerce Customer Retention Demo 78

Retalon

SEPTEMBER 22, 2021

In fact, it can even be viewed as the natural evolution of omnichannel retail — the ultimate blending of online with brick-and-mortar. Once the product is available, a notification is sent to the customer which includes information to help them get through the pickup process, including: Confirmation of scheduled pickup date and time.

Shipping Costs 41

Shipping Costs eCommerce Payment Services Fulfillment 41

Smile.io

DECEMBER 1, 2022

It’s no secret that it’s more cost effective to retain customers than to acquire them, and having a rewards program is a surefire way to do that! What is a Loyalty Program? This post answers the question “what is a customer loyalty program?” Diversifying Loyalty Rewards with Smile.io

Social Media 77

Social Media Recommendation Blog Gifts 77

Retail TouchPoints

JANUARY 21, 2021

After employing work-from-home policies, the company has now decided to implement a hybrid work model that gives the workforce more control. Enhancing its omnichannel capabilities and expanding its loyalty program have been key areas of emphasis for Walgreens, with a focus on providing a personalized and differentiated experience.

Beauty and Health 253

Beauty and Health Small Business Retail Operations Channel 253

iVend

SEPTEMBER 14, 2021

A retailer’s returns policy has a significant impact on the customer experience and is a big factor in a whether that customer buys again. It’s no exaggeration to say that returns can make or break customer loyalty, so not offering returns, or having a complex process, is simply not a viable option.

Customer Experience 96

Customer Experience Customer Customer Loyalty eCommerce 96

lateshipment

FEBRUARY 10, 2021

With the help of real-time tracking, you can empower your support-reps to stay-in-the-know of your customer’s parcels which are error-prone and proactively resolve them before they impact your customer. This will forge strong customer relationships and foster brand loyalty.

Shipping Costs 130

Shipping Costs Payment Services Shipping Social Media 130

lateshipment

FEBRUARY 10, 2021

Effectively engage with your customers throughout the order delivery lifecycle with timely email and SMS alerts and keep customers informed about their order delivery status, including critical delivery issues. This will forge strong customer relationships and foster brand loyalty.

Improvements 130

Improvements Customer eCommerce Shipping Costs 130

lateshipment

FEBRUARY 10, 2021

Effectively engage with your customers throughout the order delivery lifecycle with timely email and SMS alerts and keep customers informed about their order delivery status, including critical delivery issues. This will forge strong customer relationships and foster brand loyalty.

Improvements 130

Improvements Customer Shipping Costs Payment Services 130

Ecommerce Platforms

AUGUST 25, 2021

Customer loyalty elements for creating customer tags and profiles, handling order history, and saving information like order notes, marketing preferences, and shipping details. Omnichannel selling. We say this because Shopify also includes a 30-day return policy if you have problems or second thoughts about your hardware.

POS 223

POS Shopify Payment Services Merchant Services 223

Ecommerce Platforms

JUNE 16, 2023

The more you use Brevo, the more you’ll learn about your email marketing strategies, and your customers. What’s more, because Brevo gives you access to SMS as well, it’s a great way to access a more omnichannel strategy for connecting with your target audience. Don't forget to read our Sendinblue review and Sendinblue pricing guide.

Shopify 211

Shopify Shipping Costs Merchant Services Shipping 211

BigCommerce

FEBRUARY 1, 2018

The current state of ecommerce in omnichannel. Customers shop everywhere and anywhere –– and it’s important that your product be there so you can win the sale. Choosing a credible domain will instill confidence in customers and build customer loyalty, so take your time. Centralized Channel Management.

Shipping Costs 411

Shipping Costs Merchant Services Payment Services BigCommerce 411

Kibo

JANUARY 16, 2023

Use CMS data across various customer experiences for cohesive and consistent buying journeys. Handle complex business scenarios, such as subscriptions or omnichannel fulfillment, at a lower cost than alternative market solutions. Our strategy is to embed customer-centricity into every function,” said Elena.

Subscription 62

Subscription Shipping Costs Fulfillment Customer Experience 62

365 Retail

MAY 5, 2023

Moreover, sentiment analysis can play a crucial role in enhancing customer service by identifying and addressing customer complaints and concerns proactively. This could include AI-driven styling advice, custom product recommendations, and tailor-made promotions that cater to individual customers’ preferences and needs.

Retail 82

Retail Social Media eCommerce Technology 82

ROI Revolution

DECEMBER 13, 2021

The reality is that more protective privacy policies are only going to continue increasing around the globe, and your brand won’t have a choice but to adapt. Kroger’s customer loyalty program will be the source of the new marketplace. For the first time ever, Walmart launched its own DSP this year. billion in 2020.

Multi-channel 78

Multi-channel Consumer Marketing Channel 78

Omnisend

JANUARY 5, 2024

privacy policies, terms of service, accessibility standards, and regulatory compliance such as GDPR). And if you’re an ecommerce brand, having a mobile app lets you extend your customer base. Use a dropdown navigation menu Dropdown menus help keep your products and content organized under several easy-to-navigate sections.

eCommerce 88

eCommerce Payment Services SEO Social Media 88

ROI Revolution

DECEMBER 2, 2021

Between significant increases in remote work that required IT teams to reexamine privacy policies to significant increases in both consumers’ privacy concerns and government privacy regulations, the pandemic years have been transformative in shaping the future of privacy. Omnichannel retailers Kohl’s and Nordstrom Inc. November 11.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

JANUARY 5, 2022

Omnichannel will also continue to be key as consumers increasingly rely on a blend of online and offline shopping experiences. Reaching your customers wherever they are, though easier said than done, will be the name of the game and the way that brands will win out against their competitors. of all retail sales. November 11.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

AUGUST 5, 2021

Omnichannel retailers Kohl’s and Nordstrom Inc. You can learn more about these policies on Facebook’s Help Center and Newsroom. Amazon has suspended over 3,900 sellers for violating the Amazon Marketplace Fair Pricing Policy rejects offers that harm consumer trust, which these cases certainly fall into. February 16 update.

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

JUNE 1, 2021

Omnichannel retailers Kohl’s and Nordstrom Inc. You can learn more about these policies on Facebook’s Help Center and Newsroom. Amazon has suspended over 3,900 sellers for violating the Amazon Marketplace Fair Pricing Policy rejects offers that harm consumer trust, which these cases certainly fall into. February 16 update.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

JULY 1, 2021

Omnichannel retailers Kohl’s and Nordstrom Inc. You can learn more about these policies on Facebook’s Help Center and Newsroom. Amazon has suspended over 3,900 sellers for violating the Amazon Marketplace Fair Pricing Policy rejects offers that harm consumer trust, which these cases certainly fall into. February 16 update.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

MAY 6, 2021

Omnichannel retailers Kohl’s and Nordstrom Inc. You can learn more about these policies on Facebook’s Help Center and Newsroom. Amazon has suspended over 3,900 sellers for violating the Amazon Marketplace Fair Pricing Policy rejects offers that harm consumer trust, which these cases certainly fall into. February 16 update.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

APRIL 8, 2021

Omnichannel retailers Kohl’s and Nordstrom Inc. You can learn more about these policies on Facebook’s Help Center and Newsroom. Amazon has suspended over 3,900 sellers for violating the Amazon Marketplace Fair Pricing Policy rejects offers that harm consumer trust, which these cases certainly fall into. February 16 update.

eCommerce 136

eCommerce Social Media Payment Services Small Business Retail 136

ROI Revolution

OCTOBER 7, 2021

Omnichannel retailers Kohl’s and Nordstrom Inc. Omnichannel retailers Kohl’s and Nordstrom Inc. You can learn more about these policies on Facebook’s Help Center and Newsroom. Over the last week of February alone, Amazon removed over one million items for violating such policies. February 16 update.

eCommerce 78

eCommerce Social Media Payments Payment Services 78