Remove Customer Loyalty Remove Customer Retention Remove Policies Remove Technology
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Taking Returns into Your Own Hands with Self-Service

Retail TouchPoints

For some, however, this trade-off comes at the price of navigating frustrating and, at times, confusing return policies. With return policies differing from brand to brand, it can be exhausting for customers to keep track and often leads to more hassle than reward. Good customer service is not a one-size-fits-all approach.

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Rethinking Returns: Innovative Strategies for Retailers to Drive Growth in 2024

Retail TouchPoints

By shortening the returns cycle, retail leaders can keep their inventory fresh and appealing, encouraging repeat business and customer loyalty. A proactive approach can help transform the returns process from a logistical challenge into a strategic advantage, aligning with the evolving needs of both the business and its customers.

Retail 261
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Mastering Amazon Prep Services: The Complete Guide for Sellers

Algopix

Adherence to Amazon’s Standards: Beyond avoiding fines and penalties, strict adherence to Amazon’s fulfillment policies acts as a foundational pillar for building and sustaining a positive seller reputation, crucial for long-term success and trust-building.

eCommerce 127
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7 Tips To Improve Retail Store Performance

Korona

Use Product Returns to Your Advantage And Offer Free Shipping Another way to improve your retail store’s performance is to implement lenient return policies. These policies encourage consumers to take a chance on products they would otherwise hesitate to purchase. Choose tactics that will encourage customer loyalty.

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How Data Security Shifts are Driving New Marketing Mandates

Retail TouchPoints

reaffirmed that data security concerns are impacting consumer behaviors, and that companies can’t afford not to take action: 83% of consumers said they were worried about how their data was tracked, captured and sold to advertisers when accepting a site’s consent banner and privacy policy. But a separate survey from Motive.co

Marketing 274
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Post-purchase Strategies to Turn One-Time Holiday Shoppers into Your Brand’s BFFs

lateshipment

Enter “Brand BFF” or repeat customer, a win-win situation for your customers and your business. Why Focus on Customer Retention? To give you a little motivation, here are some of the benefits that you can stand to gain by increasing your customer retention rates.

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The Best Loyalty Apps for Shopify to Boost Customer Relationships

Ecommerce Platforms

The technology comes with a fantastic app market, brimming with tools to add to your store. Shopify apps can help with everything from SEO to email marketing, and customer service. Customer loyalty apps allow you to build your own loyalty program, referral strategy, or simply distribute loyalty points to customers.

Shopify 210