Retail TouchPoints

SEPTEMBER 18, 2023

Dharmesh Mehta, VP of Worldwide Selling Partner Services at Amazon , is celebrating his 10th anniversary with the company this year, and so he kicked off the fourth annual Amazon Accelerate conference for sellers by comparing the differences between the ecommerce platform today and 10 years ago.

Payment Services 315

Payment Services eCommerce Shipping Costs Multi-channel 315

365 Retail

MARCH 1, 2024

Embarking on the journey to establish a successful e-commerce business embodies the spirit of innovation and entrepreneurship characteristic of today’s digital era. The transition from traditional retail to the online marketplace opens up possibilities for reaching a global audience and operating beyond conventional boundaries.

eCommerce 52

eCommerce Payment Services eCommerce Platforms SEO 52

Groove

JUNE 16, 2023

With new online merchants popping up every day, you should be looking to maximize the success of your eCommerce website in every way possible. If you are, you've found the experts with over 15 years of experience in helping online merchants design, build, and grow their eCommerce websites.

Merchant Services 369

Merchant Services Payment Services eCommerce Shipping Costs 369

Retail TouchPoints

FEBRUARY 16, 2024

ecommerce spending is estimated to reach $1.7 Additionally, global ecommerce spending could surpass $7 trillion as early as 2025. In fact, according to the Genesys State of Customer Experience Report , only 18% of consumers worldwide said that online retailers provided exceptional service last year — down 22% from 2021.

Customer Experience 248

Customer Experience Payment Services Improvements Customer 248

Retail TouchPoints

MARCH 31, 2023

Retailers know that customer engagement must be the focus of their marketing efforts. And it’s increasingly clear that brands that embrace financial services within the customer journey are scoring highly on engagement scores. Its simplicity works for the retailer and customer alike. It’s reckoned that nearly 4.5

Financial Services 240

Financial Services Payment Services Payments Small Business Retail 240

Forrester eCommerce

FEBRUARY 2, 2022

The future of payments will see firms shift focus from consumers toward businesses, embedding payment technology (not payments), and programmable payments in a quest to mitigate complexity.

Payments 369

Payments Payment Services Technology Consumer 369

Wiser

OCTOBER 11, 2023

This guide aims to delve into the intricacies of various eCommerce business models, shedding light on their pros and cons. It encapsulates everything from the type of goods or services sold, to the pricing strategy and marketing tactics employed. The role of eCommerce models in online businesses is multifaceted.

Payment Services 148

Payment Services Shipping Costs eCommerce Drop Ship 148

365 Retail

MAY 1, 2024

If you’re one of them, you need a robust ecommerce information technology (IT) support to keep your online business going. Besides providing worry-free operations, ecommerce support services are paramount to forming great customer service—a crucial aspect that could make or break your digital venture.

Merchant Services 52

Merchant Services Payment Services Online Retail eCommerce 52

lateshipment

SEPTEMBER 16, 2022

However, for e-commerce retail businesses the next 3 months (From Halloween to New Year) are pretty hectic, as they have to come up with new initiatives to sell more products, delight all customers, and most importantly have a season to remember. How E-commerce Businesses Can Have a Great Festive Season in 2022.

eCommerce 130

eCommerce Merchant Services Shipping Costs Social Media 130

ESW

JUNE 6, 2023

The payments landscape has evolved quickly from physical payments such as cash and credit cards to digital payments like Google Pay, PayPal, bank transfers and more. Here’s how multiple ecommerce payment options can benefit brands, how to choose the right payments and the various payments favoured by today’s consumers.

Merchant Services 78

Merchant Services Payment Services Payments eCommerce 78

ESW

OCTOBER 2, 2023

Retailers and brands with DTC ecommerce channels often look to international markets to grow customer bases and revenue. However, this presents a unique set of challenges, particularly when it comes to global customer service. And yet customer service plays a pivotal role in shaping the success of a retail business.

Payment Services 154

Payment Services Customer Payments Omnichannel 154

Ecommerce Platforms

JULY 15, 2020

Maybe you're trying to look for a completely different ecommerce fulfillment company to store and deliver your products. Dropshipping is one of the easiest ways to take your ecommerce business to the next level. Here's our summary of the top ecommerce fulfillment companies out there: ?? Fulfillment service provider.

Order Fulfillment 241

Order Fulfillment Fulfillment Payment Services Shipping Costs 241

Omnisend

OCTOBER 4, 2023

Reading Time: 7 minutes Many ecommerce merchants think order cancellation emails are a necessary evil. Cancellation confirmation messages present a golden opportunity to reconnect with customers. This guide shows you how to write effective order cancellation emails that boost your ecommerce success. Compliance and documentation.

Merchant Services 147

Merchant Services Payment Services Shipping Costs eCommerce 147

Smile.io

MAY 15, 2024

💡 Key takeaways: - Growing a commerce business involves increasing revenue with increased overhead investments. Scaling a commerce business is increasing revenue without a significant increase in operating costs. to retain customers. to retain customers. So, what sets the winning commerce brands apart? 

Payment Services 53

Payment Services Merchant Services eCommerce Payments 53

Korona

MAY 30, 2022

If you’re on the hunt for a point of sale provider, chances are you have heard terms like payment gateway, merchant account providers, merchant acquirer, merchant services, and many more. What does “merchant services” mean? What a merchant services provider does? Payment processing pricing.

Merchant Services 52

Merchant Services Payment Services POS Payments 52

BigCommerce

FEBRUARY 13, 2018

When it comes to ecommerce, a word that first comes to mind is growth. Ecommerce expert Gary Hoover’s research shows that just in the last 14 years, the growth of ecommerce companies has skyrocketed across the board. In fact, growth projections estimate that by 2022, ecommerce revenues will exceed $638 billion in the U.S.

eCommerce 417

eCommerce Payment Services Small Business Retail Shipping Costs 417

Groove

JANUARY 19, 2022

As the demand for frictionless shopping increases and consumer shopping habits constantly change, merchants must optimize their stores to accommodate shoppers at each stage of the eCommerce customer journey. Or losing potential customers due to an inadequate user interface? What Is The eCommerce Customer Journey?

eCommerce 370

eCommerce Merchant Services Customer Payment Services 370

GetElastic

AUGUST 18, 2021

B2B eCommerce has rapidly been changing over the past few years, and 2021 is no exception. With the disruption of COVID-19, new trends have emerged, and the eCommerce landscape is transforming. Google recently partnered with The Boston Consulting Group (BCG) to research how mobile has been impacting B2B customers and organizations.

B2B 145

B2B eCommerce Payment Services Marketing 145

lateshipment

AUGUST 17, 2023

In today’s e-commerce landscape, returns have become a huge deal. Recent research shows that the e-commerce return rate, which was 16% in 2022, now falls around somewhere between 20-30%. This has made how returns are handled at e-commerce stores a huge differentiator when it comes to customers choosing brands.

Management 130

Management eCommerce Payment Services Merchant Services 130

BigCommerce

MAY 1, 2018

However, that’s not to say that big data can’t still be an essential tool in your arsenal as your grow your ecommerce channel. Nonetheless, both technology and human behavior are constantly changing, and as a business owner or ecommerce manager, you have to be ready to adapt. The way the world works.

Payment Services 412

Payment Services Merchant Services Improvements eCommerce 412

Retail TouchPoints

DECEMBER 2, 2021

Ecommerce sales are projected to reach $908.73 There are several main threat vectors that cybercriminals use when attempting to compromise an ecommerce site, and each has its own unique method of protection. Botnets, or interconnected devices running bot software, pose a threat to website operators. Watch Your Payment Systems.

Payment Services 230

Payment Services eCommerce Payments Cryptocurrencies 230

Ecommerce Platforms

JULY 21, 2021

Anyone who isn’t a complete newcomer to the world of ecommerce has likely heard of Shopify. After all, it's one of the internet's top contenders when it comes to complete ecommerce solutions. However, with the rise of all-in-one turnkey platforms like Shift4Shop , we may have stumbled across a viable competitor for the ecommerce giant.

eCommerce Platforms 211

eCommerce Platforms Shopify Payment Services Merchant Services 211

Ecommerce Platforms

JUNE 14, 2018

If you've ever wondered whether or not you're leaving money on the table with your current payment gateway, the answer is probably yes. The world of online payments is rather cluttered and filled with complicated information that makes it difficult for you to understand which rates are best for your company. The Fee Management Engine.

Payment Services 135

Payment Services Merchant Services Payments PayPal 135

lateshipment

AUGUST 31, 2023

Upcoming days to look forward to – Halloween, Thanksgiving, Black Friday, Cyber Monday, Christmas, Boxing day and New Year’s – which only means one thing for the e-commerce stores. JustUno ] It’s important that e-commerce businesses brace themselves to handle the holiday rush and keep up with the evolving consumer trends.

Consumer 130

Consumer eCommerce Social Media Payment Services 130

365 Retail

NOVEMBER 25, 2022

UK online retail businesses could increase their gross sales by up to £200 million during the 2022 Black Friday weekend (25th – 28th November) if failed payments are avoided, according to the latest analysis by BR-DGE ’s failed payments calculator. Over the course of the Black Friday weekend, 8.4%

Merchant Services 98

Merchant Services Payment Services Online Retail eCommerce 98

Retail TouchPoints

JANUARY 24, 2024

As 2024 unfolds, the B2B ecommerce sector is undergoing significant transformation driven by technological advancements and shifting buyer behaviors. Navigating digital transformation in 2024’s B2B ecommerce landscape hinges on a deeper comprehension of AI, omnichannel strategies and social commerce.

B2B 216

B2B eCommerce BigCommerce Omnichannel 216

GetElastic

DECEMBER 1, 2021

So it’s no surprise that after the COVID-19 stay-at-home measures were implemented, the demand for online subscription services spiked. As such, it is a great time for retailers to enter the market and add subscriptions services to their existing physical products or simply start from scratch. Why’s that you may ask?

Subscription 148

Subscription Payment Services Payments eCommerce 148

Kissmetrics

APRIL 10, 2018

Now consumers can watch videos, play games, connect with companies, make payments, send money, and more, all without ever leaving the Messenger app. Unfortunately, it seems like most businesses are struggling to provide the services and options that consumers expect. Link Messenger to your e-commerce store.

eCommerce 225

eCommerce Live Chat Shipping Costs Payment Services 225

Ecommerce Platforms

NOVEMBER 11, 2019

The bottom line is, it’s way cheaper to keep a good rapport with your regular customers; just like the fortified bond, you could have for your pet. . Put differently, an ecommerce retailer needs customers to hit the checkout button over and over again. . And to do that concisely, a wide-reaching loyalty program would suffice.

Customer Loyalty 143

Customer Loyalty Customer Merchant Services Payment Services 143

MagentoBrain

JUNE 8, 2023

E-commerce has revolutionized the way we do business, making it easier for entrepreneurs to reach a wider audience and sell their products or services online. With the growth of online shopping, there has never been a better time to start the best e-commerce business. For example, t-shirts, mugs, or phone cases.

eCommerce 59

eCommerce Payment Services Beauty and Health Payments 59

Kissmetrics

AUGUST 6, 2021

That’s why customer retention is crucial to growing your Ecommerce business. What is customer retention? Customer retention is the ability to encourage customers to keep coming back to make purchases. We’ll also look at foundational principles like attracting and converting customers.

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

Omnisend

OCTOBER 4, 2023

Reading Time: 7 minutes Many ecommerce merchants think order cancellation emails are nothing more than a necessary evil, initiated after losing an order. But savvy online retailers know that cancellation confirmation messages present a golden opportunity to reconnect with customers. Compliance and documentation.

Merchant Services 88

Merchant Services Payment Services Shipping Costs eCommerce 88

Retail TouchPoints

JANUARY 25, 2024

Because of this, it’s nearly impossible to reverse-engineer one key from the other, or for hackers to guess or intercept, because the keys are randomly generated and never shared during the sign-in process. Improved User Experience Research indicates that consumers may abandon their carts if there’s friction throughout the buying process.

Payment Services 242

Payment Services Cryptography Payments Improvements 242

Optimizely

DECEMBER 21, 2017

But before you run off, let me tell you about an ecommerce trend that will actually help you better sell to customers and ensure their (undying) loyalty. Every B2C marketer needs to know about contextual commerce. Contextual commerce harnesses another trend you’ve probably heard a lot about — omnichannel.

Customer Loyalty 191

Customer Loyalty Improvements Customer Merchant Services 191

Ecommerce Platforms

FEBRUARY 25, 2019

If so, Recharge Payments could be the solution for you. Subscriptions work well if you provide products that customers need to reorder regularly. It also comes in handy when you offer a service that customers use repeatedly. Customers who subscribe here want to gain exclusive access to your products. Sounds good?

Payment Services 150

Payment Services Payments Subscription Shipping Costs 150

BigCommerce

AUGUST 17, 2018

You’ve probably noticed that there are dozens of SaaS products on the market claiming to ease your transition into ecommerce. We’ll look at how three ecommerce professionals were able to transition from brick-and-mortar to online shopping. Before anything else, you need to answer the following questions: Who are your primary customers?

Payment Services 357

Payment Services Shipping Costs eCommerce Payments 357

Ecommerce Platforms

NOVEMBER 6, 2017

Sure, you'll find customers who keep coming back, but nothing like you would get with your own VIP or loyalty program. The key to the whole loyalty game is recurring income. You lock in your faithful customers for those monthly payments, then hope that they order additional items along the way.

Customer Loyalty 146

Customer Loyalty Payments Customer eCommerce 146