article thumbnail

The New Retail Frontier: Where Sustainability Meets Customer Loyalty

Retail TouchPoints

To keep up with this rising demand, brands need to align themselves with green practices, especially as more consumers today are basing their purchase decisions and brand loyalty on company values. However, these changes aren’t occurring overnight. Tausif Khiani leads Capgemini ’s Hospitality Industry Portfolio.

article thumbnail

How to Improve Digital Privacy and Trust Between Consumers and Companies

Retail TouchPoints

Companies benefit equally from the responsible use of data, in the form of greater customer loyalty or better engagement with information their customers actually care about. Most recently, he was Acquia’s COO, leading all aspects of customer success, professional services, global support, security and operations.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Platinum Card Experience: Travel Clubs And Loyalty Programs In The Retail Landscape

RTP blog

It may seem small or silly, but that attention really matters to them — and those small moments create lasting loyalty. By offering these sorts of travel benefits on top of core financial services, Amex is able to generate ancillary revenue and loyalty, attract new customers and ultimately convert brand affinity into brand equity.

Travel 150
article thumbnail

Evercommerce Review 2023: All the Pros and Cons You Need to Know

Ecommerce Platforms

Other service industries are available through conversations with EverCommerce. For instance, if you reach out to the team, you can also get help building an app-focused solution for automotive repair, pet care, non-profit, education, financial services, and professional guidance.

article thumbnail

The 6 Best Mobile POS Systems For 2022

Ecommerce Platforms

Integration for gift cards, refunds, loyalty programs. Operations Management – Get access to interesting insights about business performance with Square Analytics. Finally, restaurateurs had a service that simplified order taking and payment processing by a considerable margin. Further reading ??. Go to the top.

POS 197
article thumbnail

How Privacy Issues in Mobile Apps Impact Retailers

Retail TouchPoints

This discovery tarnished the reputation of a widely respected company with a long history of customer loyalty. Retail companies like Tim Hortons that underestimate the importance of mobile app privacy and security risk damaging customer relations and brand image, potentially leading to customer and revenue loss.

Mobile 295
article thumbnail

Best Retail POS Systems for 2020

Ecommerce Platforms

So, forget about it if you’re planning to operate from a different country. Thankfully, however, the LightSpeed Retail POS system doesn’t restrict you to its payment processing service. This entails retail POS capabilities, payment processing, ecommerce integration, accounting, customer loyalty program, and analytics.

POS 118