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The Limited Role of AI in Ecommerce

Retail TouchPoints

And this is where AI is poised to be a game changer. For Brands: The Uncharted Gold Mine of Post-Purchase If you’re a brand, consider this: a study once highlighted that while 80% of businesses believe they provide superb customer service, only 8% of customers agree. But why should this matter to us as shoppers?

eCommerce 264
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An Beginner’s Guide To Creating A Customer Loyalty Program In 2020

Ecommerce Platforms

Second, this guide churns out a few examples that could help you kickstart your loyalty scheme. And most of all, a simplified formula to help you measure your loyalty program's overall perfomance. . So let's get started… What’s the point of having a customer loyalty program? . The result?

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Google Shopping Strategies to Fight Amazon

Optimizely

But it’s no longer the only game in town. While you should still be selling on Amazon, you can compete in your own way by offering a better customer experience across multiple channels. Check out Google’s guidelines on what it considers low-quality images if you’re unsure what to do. Amazon doesn’t care about your brand at all.

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How Retailers Can Leverage Employee Advocacy in Support of Their Brand Vendors

Wiser

When implemented strategically, employee advocacy can be a game-changer in the retail industry. Their firsthand knowledge of the products and their direct interaction with customers positions them uniquely to build trust, provide personalized recommendations, and enhance customer loyalty.

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How to Increase Your Website Traffic Without SEO

Kissmetrics

We’ll also look at practical tips you can start using right now, so you can get back in the game if your traffic has been low for a while. Most websites will have publication guidelines you can follow. Email marketing lets you reach potential customers directly. Why Should You Try to Grow Traffic Without SEO?

SEO 357
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Post-Purchase CX : 8 Strategies to Implement in 2021

lateshipment

Send out order confirmation notifications that align with your brand’s guidelines to keep them immersed in a complete branded experience and display that you still value them to make their next purchase. This is a stage, where you can revisit things and implement the strategies we’d previously talked about. .

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8 Proven Strategies to Improve eCommerce Post-Purchase Customer Journey in 2021

lateshipment

Send out order confirmation notifications that align with your brand’s guidelines to keep them immersed in a complete branded experience and display that you still value them to make their next purchase. This is a stage, where you can revisit things and implement all the strategies we’d previously talked about.