Remove Customer Loyalty Remove Games Remove Guidelines Remove Social Media
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How Retailers Can Leverage Employee Advocacy in Support of Their Brand Vendors

Wiser

When implemented strategically, employee advocacy can be a game-changer in the retail industry. This internal advocacy can take various forms, from sharing company-branded content on social media to word-of-mouth recommendations, or even wearing company-branded attire.

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How Gamification Can Improve Your VIP Loyalty Program

Smile.io

” According to Retail Dive : “Gamification uses elements of play and common game mechanics such as points, badges, and other incentives in nontraditional contexts in order to affect behavior. The same is true when building a business, brand, or loyalty program. So, what does gamification mean? Alex McEachern.

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CCS 2021: Levi’s, 1-800-FLOWERS, Under Armour Reveal How They’re Meeting Fast-Changing Consumer Expectations

Retail TouchPoints

The 15 sessions, now available on demand, encompass critical areas of the retail enterprise, including: customer loyalty strategies; visual tech developments such as AR and 3D modeling; fulfillment and delivery management; the power of social networks; fast-growing Buy Now, Pay Later services; and the all-important customer experience.

Consumer 142
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How to Differentiate From Ecommerce Competitors and Boost Loyalty in 2018

SellBrite

To continue building a sustainable and profitable ecommerce business in 2018, you need to spend time thinking about what you’re going to do differently this year, what you’re going to scale back, and what you’re going to double down on in order to attract, convert, and keep new customers over the next 12 months. Know What Makes You Different.

eCommerce 148
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The Little Guide to Customer Service for Ecommerce: How to Win in Every Channel

SellBrite

As mentioned above, a big part of winning the customer service game comes down to your ability and willingness to be proactive and helpful when engaging with your customers. Actionable Takeaway: Create guidelines that you and your team can follow when working on customer service tasks.

Channel 93
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Data-Driven Dominance: Retail Analytics Insights for 2024 Success

Retalon

With evidence pointing towards increased customer loyalty and spending triggered by personalized experiences, it’s clear that data insights hold the key to unlocking new levels of engagement and satisfaction among consumers. This kind of personalization can increase customer loyalty significantly.

Retail 41
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Post-Purchase CX : 8 Strategies to Implement in 2021

lateshipment

When you are unable to resolve delays or even inform your customers of it, you end up losing your “hard-earned” customers to delivery issues, which are often committed by your shipping partner and not you. . Above are very few examples of unforgiving customers expressing their outrage on social media channels.