Retail TouchPoints

JANUARY 3, 2024

Long viewed as a necessary evil, the retail returns process is emerging as an unexpected avenue for growth and customer engagement. In the rapidly expanding ecommerce market, projected to reach $3 billion in 2023, a significant 20% to 30% of online purchases end up being returned.

Retail 276

Retail Shipping Costs Improvements Customer Experience 276

Omnisend

FEBRUARY 8, 2021

For most nimble ecommerce marketing teams, personalized retention marketing might seem like something ‘we’re gonna take care of tomorrow’ We all realize its value, but there’s only so much you can do with a lean team on a daily basis. Customer lifecycle marketing. Cherish Strategy.

Customer Retention 97

Customer Retention Improvements Customer Channel 97

Smile.io

MAY 4, 2022

If you’re an ecommerce marketer, you know growing sales to your online store is amongst your top priorities. But growing a business and engaging with new customers is always easier said than done. Don’t worry, every marketer has been there. It’s best to over-communicate at this stage.

eCommerce Marketing 76

eCommerce Marketing eCommerce Marketing Customer Retention 76

FastSpring

DECEMBER 3, 2020

Businesses are constantly trying to figure out how to increase customer retention rates. But what if your business model is designed to create repeat customers. Subscription businesses get to profit from recurring purchases, and customers benefit from long-term savings and convenience. What is subscription marketing?

Subscription 141

Subscription Customer Retention Marketing Payment Services 141

Groove

FEBRUARY 2, 2022

First, we have customer acquisition which involves all of the steps that an eCommerce or brick and mortar business takes to attract new customers and convince them to purchase. Customer acquisition is absolutely necessary for businesses of all sizes to expand and cater their products or services to numerous audiences.

Customer 150

Customer Customer Retention Merchant Services PPC 150

Groove

MARCH 24, 2022

Selecting an eCommerce marketing agency for your BigCommerce online store is a crucial step in achieving your eCommerce goals. As an Elite BigCommerce Partner Agency , our certified team is available to assist in growing your mid-market business with BigCommerce Enterprise. What Is An eCommerce Marketing Agency?

BigCommerce 195

BigCommerce B2C eCommerce Marketing B2B 195

ChannelSale

DECEMBER 4, 2023

Additionally, keeping track of CAC over time could notify you of how well your marketing channels work. If you want to reduce CAC, prioritize the best customer acquisition channels, improve your targeting strategies, and optimize your advertising efforts.

eCommerce 59

eCommerce Shipping Costs Customer Retention eCommerce Marketing 59

Groove

FEBRUARY 24, 2020

We're sharing these eCommerce homepage best practices to help decrease your bounce rate, improve engagement, and increase conversions. Be sure to implement the following, if you're not already, into your eCommerce strategy: Place key information above the fold. Display a unique value proposition. Add enticing calls-to-action.

eCommerce 367

eCommerce Mobile Customer Retention Web Design 367

Groove

NOVEMBER 12, 2020

Take advantage of this opportunity to save big and earn more by nurturing and rewarding your current customers. If you were to ask us how to improve the customer experience, we'd say that rewarding loyal customers is one of the most important things brands can do. Conclusion.

Customer Experience 356

Customer Experience Improvements Customer Social Media 356

Optimizely

JULY 31, 2018

Grab your phone, open your podcasting app of choice, and prepare to fill your ears with all the ecommerce marketing news and advice you could ever need. It’s not exactly the most catchy title, but what “The Jason & Scot Show” lacks in creativity, it more than makes up for in ecommerce marketing know-how.

eCommerce 223

eCommerce Shopify SEO Customer Retention 223

Omnisend

FEBRUARY 16, 2021

That’s why gamification in marketing is so effective and businesses are constantly searching for ways to include this element in their strategies. What is gamification in marketing? However, positive feelings help the brand stay on top of customers’ minds, leading to increased customer retention, and additional sales.

Marketing 179

Marketing Gifts eCommerce Games 179

Algopix

AUGUST 30, 2023

The Top Benefits of eCommerce Podcasts The top benefits of eCommerce podcasts extend far beyond passive entertainment. These audio shows empower sellers with actionable insights, expert advice, and real-world strategies that can transform their businesses. A well-rounded education will benefit your overall eCommerce strategy.

eCommerce 108

eCommerce Shopify Information Technology 108

Smile.io

MARCH 8, 2024

Live commerce and its growing popularity The growth of ecommerce meant that conditions were perfect for live commerce, which combines live video with the ability to buy the products you are viewing instantly. Unsurprisingly, China is a big player, with an ecommerce market worth $885.94 billion in 2023.

Social Media 73

Social Media Customer Loyalty Customer Retention eCommerce 73

MakeWebBetter

AUGUST 8, 2019

When talking about e-commerce marketing ideas. But firstly, I would like to share some sales stats which might help and excel your business this e-commerce holidays. Ecommerce holiday sales mostly counts upon […]. It becomes mandatory to pitch sales according to the holiday calendar.

eCommerce 60

eCommerce eCommerce Marketing Presentation Marketing 60

Optimizely

AUGUST 8, 2017

On the first day of eTail East, the sessions are split into three summits: Search Display & Online Media Summit, Email Marketing & Customer Retention Summit, and the Next Gen eCommerce Summit. This panel features some of the top Venture Capitalists in ecommerce today. We’re here to help. You should be.

Multi-channel 210

Multi-channel lightspeed Channel Customer Retention 210

Ecommerce Platforms

MAY 2, 2018

The daily show features tips for starting, growing and outsourcing your eCommerce drop shipping business. Ecommerce in the Trenches. Behind every successful online retail store lies tactical strategies, powerful tools, and dedication. The topics range from inbound marketing to paid advertising to conversions.

eCommerce 187

eCommerce Small Business Retail Online Retail eCommerce Marketing 187

GetElastic

DECEMBER 18, 2020

Subscription based models are at the center of recurring revenue in eCommerce. With the emphasis on customer retention, rather than customer acquisition, merchants have a higher chance of maintaining the loyalty of existing customers. What leads us to believe this prediction will hold true? Subscriptions.

Merchant Services 148

Merchant Services Payment Services Payments Subscription 148

Omnisend

MARCH 21, 2021

When scaling for marketing , you should be designing a plan of action for all angles. Below, we’ve listed a few marketing strategies that every ecommerce brand should be tapping into when considering how to scale for marketing. Reveal the Power of Email Marketing Automation to Its Full Potential.

Marketing 142

Marketing Social Media PPC Customer Retention 142

Korona

MARCH 25, 2022

Given that the probability of an existing customer returning to purchase something at your store is 60-70% compared to the 5-20% chance of converting a new customer, it’s no surprise that eCommerce brands are prioritizing customer retention. 7 Ways to Improve Customer Loyalty. Amazon model.

Customer Loyalty 98

Customer Loyalty eCommerce Customer Social Media 98

Kissmetrics

JUNE 14, 2017

Cross-channel engagement involves integrating multiple marketing channels to seamlessly interact with your target audience. You want every interaction to embody brand consistency and offer customer satisfaction. With the right strategy, your team can drive product sales and achieve more customer retention.

Channel 226

Channel Customer Jewelry Customer Data 226

RetailMinded

MARCH 31, 2021

It’s not a stretch to say that t oday’s ecommerce market is fraught with fulfilment issues, and t hese widespread errors and delays mean shoppers are missing out on vital deliveries, leading to greater levels of disappointment and mistrust in online shopping. . Contributed by Derek O’Carroll, CEO, Brightpearl.

Merchant Services 92

Merchant Services ACH Shipping Costs Fulfillment 92

Omnisend

MAY 14, 2021

A solid understanding of the ecommerce customer journey and how to make it work in your favor is paramount to attracting customers and developing brand advocates. Each stage of the ecommerce customer journey has its opportunities. As an ecommerce marketer, your role is to make each one as enjoyable as possible.

eCommerce 78

eCommerce Customer Social Media Customer Retention 78

SellBrite

JUNE 7, 2017

Savvy business owners know that customer retention is worth its weight in gold. The numbers say it all: it costs five times more to bring in a new customer than it does to maintain a current one and the odds of making a sale to a current customer are 60-70 percent compared to only a 5-20 percent chance of selling to a new lead.

Customer Loyalty 161

Customer Loyalty Social Media Customer Customer Retention 161

Omnisend

MAY 18, 2021

In the past few years, CBD has dominated various industries, including health and beauty, food and beverages, and private markets. With the coronavirus pandemic, more and more customers are turning to ecommerce. These transactions, via online retail stores, are known as CBD ecommerce. The Top CBD Ecommerce Trends.

eCommerce 78

eCommerce Marketing Food and Beverages eCommerce Platforms 78

ecomdash

APRIL 23, 2019

5 Ways Social Media Improves Ecommerce Loyalty Programs. Advertise Loyalty Program Advantages to New Customers. Loyalty programs may be designed for customer retention, but that doesn’t mean they’re only for customer retention. Think of how much affiliate marketing has boosted ecommerce sales.

Social Media 115

Social Media Improvements eCommerce Customer Retention 115

lateshipment

APRIL 2, 2021

Take away – Despite the surge in online orders, it is practically difficult for SMBs like yours to compete with companies such as Amazon and Walmart, which have established dominance over the eCommerce market. When applied, these strategies will surely positively impact your sales, CX, and customer loyalty. .

Customer Loyalty 130

Customer Loyalty eCommerce Customer Shipping Costs 130

Omniconvert

JANUARY 14, 2020

As a professional marketer, I have always been very keen on eCommerce marketing. If you are running an eCommerce store, The post 9 Actionable Lead Magnet Ideas to Gain More Customers for Your eCommerce Site appeared first on ECOMMERCE GROWTH Blog.

eCommerce 125

eCommerce Customer eCommerce Marketing Blog 125

Omnisend

APRIL 15, 2021

Ecommerce podcasts are also very convenient, since you’re able to listen whenever you want, whenever you want, using popular platforms like Spotify or iTunes. Most of the best ecommerce podcasts feature experts in the field who have priceless experience, including in marketing, sales, management, and general business strategy.

eCommerce 78

eCommerce Shopify B2B Customer Retention 78

Ecommerce Platforms

APRIL 5, 2023

The main goal of an ecommerce marketing plan is to drive traffic to the website, increase brand awareness, and ultimately generate more sales. Learn how to create a marketing plan for your ecommerce business in this brief guide. What Is an Ecommerce Marketing Plan? I.e.: Amazon, eBay, and Etsy. On-page SEO.

eCommerce Marketing 104

eCommerce Marketing eCommerce Social Media Marketing 104

Omnisend

DECEMBER 22, 2021

In this article, we’ll show you what top ecommerce KPIs (Key Performance Indicators) and metrics you should track and optimize to build your ecommerce empire. What are ecommerce metrics & KPIs? Metrics and KPIs play a crucial role in any ecommerce marketing strategy. Customer retention rate (CRR).

X-cart 78

X-cart eCommerce Shopping Carts Shipping Costs 78

Optimizely

MAY 6, 2019

First, an anonymous user browses your site, then makes a purchase, then another, and slowly, but surely, becomes a loyal customer. This is the customer lifecycle, and understanding the ins and outs of this ever-changing process is the key to effective ecommerce marketing. Personalize Your Marketing Activities.

eCommerce Marketing 170

eCommerce Marketing Customer Marketing eCommerce 170

Smile.io

MARCH 22, 2024

Your customer retention behavior will naturally fluctuate with sale cycles and seasonality. Still, it often comes at the cost of less-developed solutions, limited integration options with external apps, and trusting generalists with your customer loyalty.  We’re talking about a prolonged period of poor performance. 

Customer Loyalty 85

Customer Loyalty Merchant Services Shopify Shipping Costs 85

Payoneer

FEBRUARY 22, 2023

Nigeria’s ecommerce market is rapidly growing and is projected to generate a revenue of US$7,627 million by the end of 2023, making it the 39th largest ecommerce market globally. With a compound annual growth rate of 11.3% (2023-2027), the market is expected to reach a volume of US$11,707 million by 2027.

Payment Services 26

Payment Services Payments eCommerce Cryptocurrencies 26

ecomdash

NOVEMBER 26, 2018

From cheaper marketing to less operational resources, you’ll save heaps of cash by being the big fish in the small pond: Cheaper Marketing. Developing an ecommerce marketing strategy for a particular group of people is much easier than marketing to the masses since you know who the customers are, what they like, and where they shop.

Shipping Costs 148

Shipping Costs eCommerce Food and Beverages Fulfillment 148

SellBrite

SEPTEMBER 27, 2017

You can craft value propositions that are more effective by speaking to your core customers’ psychology. Data about how each buyer persona interacts with technology informs presentation strategies for marketing. This will help refine your marketing strategies even further. Online Presence.

eCommerce 125

eCommerce Customer Social Media Information 125

BigCommerce

FEBRUARY 1, 2018

Understanding how to use those key metrics to grow a SaaS company is extremely beneficial for an online store as they have to deal with the same challenges (customers acquisitions, customer retention, monthly recurring revenue, etc). Ruthie Berber, Co-Marketing Manager, Yotpo. Tracey Wallace, Editor-in-Chief, BigCommerce.

Social Media 374

Social Media BigCommerce Blog Shipping Costs 374

ROI Revolution

NOVEMBER 20, 2019

There are also tons of ways machine learning can upgrade your website , from personalization and optimized search results to fraud reduction and customer service. 77% of B2B marketers say branding is crucial for growth ( source ). An Executive’s Guide to Brand Attribution Marketing: Upper-Funnel Branding for Ecommerce Marketers.

Marketing 60

Marketing Social Media Customer Retention Presentation 60