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How bonuses and incentives help customer retention 

365 Retail

What is customer retention? Customer retention refers to a company’s capacity to convert purchasers into repeat customers, preventing them from purchasing from a rival. Why is customer retention crucial for businesses?

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The Ultimate Guide to Customer Retention

Smile.io

Customer retention is a key element in making sure your ecommerce business is sustainable and in business for the long term. Without repeat customers, your business won’t have the base it needs to grow. 🛍️ Customer retention is about keeping loyal customers, as opposed to recruiting new ones.

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The Best Ecommerce Customer Loyalty Programs by Industry

Smile.io

Loyalty programs are one of the best ways to build your brand community—the ultimate retention tool for businesses in any industry. Program highlight: incentivized user-generated content In an industry as visual as the arts and crafts industry, social proof is an invaluable asset.

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84% of These Companies Admit Their Customer Retention Strategy is “Same Old, Same Old”

Sailthru

We all know that persuading an existing customer to buy again is so much less expensive – sometimes one-tenth the cost – than acquiring a new customer. And we’re starting to see how excellence in customer retention can provide truly relevant data to acquisition teams. That’s right. Really tiny.

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84% of These Companies Admit Their Customer Retention Strategy is “Same Old, Same Old”

Sailthru

We all know that persuading an existing customer to buy again is so much less expensive – sometimes one-tenth the cost – than acquiring a new customer. And we’re starting to see how excellence in customer retention can provide truly relevant data to acquisition teams. That’s right. Really tiny.

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Ecommerce Growth-Hacking With Data-Driven Decisions

Omnisend

Having a good ecommerce analytics game also lets you connect to your audience in a more deliberate and thoughtful way. Finally, with ecommerce data, you will be able to compare yourself with similar companies in your industry. What is your industry leader doing that you aren’t? Which channels do they prefer to be reached on?

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The Top 25 Ecommerce Podcasts of 2018

Optimizely

They stand out from the rest by offering concrete advice, interviewing the brightest minds in the industry, and consistently delivering those “lightbulb moments” that make audience members sit up and take notice. The bi-weekly ecommerce news roundups are also the perfect way to stay on top of what’s happening in the industry.

eCommerce 223